Garage Door Repair in Southeastern Wisconsin - Page 3

Mike Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Stu was my tech. He was very nice and professional. Stu explained everything to me before he started and gave me three options to pick from for services. It shows he cares about people and his profession

Kathy Amundson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company was very prompt and efficient.

Roger Loebel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What kind of scam is this....I stood right in front of the garage door when he was finished and asked if the rollers were OK and he said they were. Now on invoice it states they should be replaced. More money to spend to scare us into spending more money? Did really appreciate the fast service however.l

Mary Taggett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

tech was prompt, alerted me 30" ahead of arrival. I'd already done some repairs so I did not need much, but tech assessed potential problems and performed maintenance quickly. Only reason 4 stars is the remote they provided was overpriced, but was my choice to take it. Also, on the phone I was told there was no cost to have tech do assessment but afterwards was charged 50$ for diagnostic. I like to support local businesses so would use again.

James Beier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’m very happy with new opener and the WiFi option plus the outside keypad. Estimator did a great job reviewing my situation and gave me options. Quality of work 5stars and fitting me in quickly 5stars. There was a late change in the actual contractor on the day of the work (happens) and he arrived later than expected. But he still got everything completed before my return home. They billed me in two installments which gave me a week to go over the new work (if there were any issues). There were none. Installer then came by later to go over any final questions before sending me final invoice.

Daniel Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Installer did a great repair,.

Jim Berg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan did a great job. He fixed the door issues in a timely manner. I'd recommend Presicion.

Dan Gaertner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After no response to my email all it took was a call for an estimate. The technician (Derek) was there in an hour. 20 minute evaluation and an estimate. He was thorough and explained the option and we figured out what I needed. Now I will see how it compares to the competition.

William & emily Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe is the best! If I could give this man a salary raise, I would; no question! He’s knowledgeable and accessible plus he teaches as he works, which is a lost quality. Hoping his team follows his lead and gets us our new door and opener soon.

Jerry & Jean Smetana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had the a new door and garage opener put in May, had to call for a board that was cracked and they remounted rail. I was real happy that Joe explained what had happen and repaired it. Thank you Joe!

Carlos Ruiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected Precision because of the Google review and Google guarantee. My experience was very positive. They arrived next day in less than 24 hours on time or actually early to their 12-4 appointment window, 12:10 PM to be exact. The technician was extremely informative, thorough and expert and professional. He made the necessary repair and tuned up (i.e. adjusted, lubricated and re-programed all remotes). I would estimate he was here just over an hour. However, the Precision service call charge went from $69.95 to $284.90! So to sum up this review the service was outstanding but not cheap! The 4 stars is solely related to price.

Linda Bullette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe did not mention that you offer a senior citizen discount. I am a senior citizen and would like the discount applied to the purchase that I made this morning with Precision Doors.

Lillian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The two technicians are very on time, friendly, informative and patient! I enjoyed my experience with...But the name of the company confused me, which made me think it was the same as the brand name Overhead Door... Actually there wasn't any installation or repairing happening this time, but a free assessment and quote ,which was a nice and reasonable service,except that the quote for replacing the box and sensors are over my budget at present.

Judy Mcgettigan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional-looking ad, 24/7 service, serving Fitchburg drew me to Precision Service. The cost advantage was most important to me, using two coupons in the ad. However I was only allowed to use one, which was not clearly stated, so that changed the total amount due. The technician, Kurt, was awesome! He accomodated masking and distancing. He clearly explained what would need to be done to make my garage door operate safely, answered all my questions, and completed the job in a timely manner.

Ron Visintainer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

2 fine gentlemen came for a estimate on a door, like their style and approach. Stu and Mark are good examples for your company.

Brian Yelmene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work performed was done to satisfaction, I will say the the price did seem high. I went through home advisor and after booking received lower quotes

Brenton Gabrielse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went well. I thought the repair man was trying to take advantage of me. I was quoted one price on the phone and he wanted to perform more than what i needed for a hefty price.

Randy Luecht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great my only problem was i should have been told the price was per spring that is my only complaint

William h & jacquelyn k Rheingans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt did a great job. Thanks for the immediate response.

Mike S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Broken torsion spring on 18-year-old door. Pros: Precision clearly stated prices over the phone, came the next day and performed repairs in less than an hour at the quoted price. Cons: As other reviewers have stated, there is significant effort to upsell, and the pitch has a high BS quotient. As a degreed engineer with decades of machine design experience, I had no trouble sorting the necessary repairs and quality parts from the less necessary and high profit margin add-ons.

Mark Gliebe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision on Friday at 1:30pm because I needed same day service and I was drawn to Precision’s advertising promising same day service. Unfortunately, they could not get me in on Friday and I was scheduled for Saturday between 4pm and 6pm. My garage had to remain open all night which made me nervous. Stu contacted me on Saturday at roughly 3pm telling me he would be there at 4pm. When I arrived, he was there and he already had three repair options to show me on his IPAD. The prices for all three options were much higher than I expected however, based on Stu’s recommendation, I chose the “Best” option. Stu was knowledgeable, polite and efficient. He completed the job by 5:15pm. He explained the lifetime warranty to me and based on the system he installed, I am confident that I will not be having any garage door issues for a long time. The overall service/experience with Precision was very good and I would recommend Precision to a friend.

Sandra Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door due to the positive comments on your website and your A+ rating from the BBB. I was in need of a garage door repair. You were prompt and able to visit my property the same day. I found the serviceman, Alex, to be knowledgeable and honest. He ended up replacing my opener and the seeing eyes. He explained things and talked about what I might expect in the future due to the age of the door and other components. The only negative comment would be regarding my initial call to request an appointment. During the conversation, I asked what the trip charge was and it was stated that it's $69.95. There was no mention at that time of the $15 fuel/environment charge. This should be made clear up front by the person answering the phone. OR just change your trip charge! I will likely use you again because Alex was great!

Jo Kippert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was great. Not happy with charges that were never mentioned Environmental impact fee ??????

Steve Leiser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

in the past week, my garage door opened twice - the first time I was at home, the second time I came home to find it open. The service guy Alex (very nice guy) said he felt that replacing the "mother board" would correct the problem. I have still been un-plugging it at night, but so far the couple I have left the house and came back the door was still closed. Hope the problem is corrected, I guess time will tell.

Dennis h Mcneely

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When I called for the repair service, had difficulty with the ability to hear the call taker and I was not fully certain if my needs were met. The repairman did call to confirm the appointment and was on time. He was neat, clean and polite. I found him to be attentive to my requests and knowledgeable in his trade. I would not hesitate to use the company or repairman again.

Charlene Landing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very polite gentleman. He was informative and helpful explaining the issues at hand. So glad they came soon and it was fast. Now the door is WORKING! We can now get out.

Clark Knuth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New opener, rollers and bearings. Steve did a great job and was well informed. He performed the new install in a timely manner. As with everything, cost was a bit higher than anticipated.

Kristi Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient service. I called Thursday night and had an appointment for Friday afternoon. The service man was very friendly and knowledgeable. He did a great job and was efficient himself. My only complaint is that there is a $70 trip charge in addition to labor and parts. I feel if you choose to have the work done, the trip charge should be waived. Otherwise, my small 30 minute job still cost over $200. The part was $80 or $90, The rest labor and trip charge.

Mike Haley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Stu is a Very knowledgeable repairman. Polite and did a great job. 5 stars from me.

Fred Rehbein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick and efficient. The installed opener was more money than I planned to spend but has many good features I did not anticipate.