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very satisfied with work preformed, prompt service. would recommend to a friend.

Review:

My technician, Steven Gatson, was the best. He was professional and very knowledgeable. He figured out the problem quickly. He explained everything thoroughly and educated me on what to do when and if this would happen to the door again.

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price for new door is outrageous how about some sort of discount. we are seniors, both over 70. maybe senior discount

Hi Arnold, I'm sorry that the pricing of doors has sky rocketed since the last time you purchased a door in 2004. I'm glad that we came to a mutual agreement on a price for your new door today! I know you will see that the quality of our doors far exceed that of doors made in the past.

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Technicians were great! They knew exactly what my problem was and discussed it with me in terms I could understand. My worries went away. I’m about to receive a new garage door estimate that I will probably follow thru on. This is the garage door business to call!

Review:

Rick Boucher was friendly, professional, Knowledgeable and did a wonderful job servicing my mothers garage door. I will recommend this company to anyone that needs garage door service. Susan Wetter, Daughter of Carol

Review:

The technician, Steve, was great! He didn't try to sell me anything that I didn't need, and was very knowledgeable about the products. He did the job quickly, and explained everything very well when he went through with me what he had done. I would highly recommend Steve, and Precision Door Co.

Review:

I was pleased with the service and the promptness. However, the follow up has downright been awful. The installer said he would email me a receipt. I verified my email address. The repair was done a week ago. I got an email from Brian, the owner, the next day, asking how things went, and asking me to write a good review. After attempting to email him, based on the email address his email came from, and getting a delivery failure, I called. I was told I couldn't have his email address, but "Andrew" would have the billing department send me the receipt. I still do not have a receipt for the repair done on 3/5 and it is 3/12.

Hi Susan, We apologize for you not receiving your receipt immediately. Our system sends out our invoices as an attachment in which some emails do not accept them from a website they are not familiar with. I was happy that we were able to use one of your alternative emails that accepted our attachment. We thank you for your patience and hope that you will reconsider your 3 star rating, since it was an issue with an email address and not the services that we provided you.

Review:

Rick the technician was here on time. Set our minds at ease as we thought it was catastrophic and he diagnosed the problem and fixed it within 15 minutes and even checked the door to see if there were any other problems. Highly recommend

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HomeAdvisor matched me with Precision, and I'm glad they did. Stu, our technician, was knowledgable and efficient in fixing our issue. Additionally, he gave great advice about some additional work we were planning on having done. I am now a loyal customer!

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I was very satisfied with the technician. Even though he could not fully fix the door he helped give me some possible solutions. Vary polite and helpful.

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Very happy with work done Quiet and works great Thank you

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On time friendly service explained options and repair completed.. fair prices

Review:

WE WERE VERY HAPPY WITH RICK.HE EXPLAINED EVERYTHING WE NEEDED DONE AND DID A GREAT JOB.HE WAS VERY NICE AND A PLEASURE TO HAVE HIM DO HIS WORK AND CLEAN UP.HE WAS EARILIER THAN WAS EXPECTED WHICH WAS VERY NICE.IT CAME TO A BAD ENDING WHEN HE HURT HIMSELF FALLING BEHIND HIS TRUCK AND COULD HARDLY WALK.MY WIFE SAID 1 HR.LATER SOMEONE HAD TO COME AND GET HIM.WE THOUGHT ABOUT HIM ALL NIGHT AND ALL DAY TODAY.WE JUST FEEL SO SORRY FOR HIMAND HOPE EVERYTHING WILL BE ALLRIGHT.COULD PLEASE TELL HIM WE WISH HIM THE BEST.COULD YOU PLEASE GET BACK TO US AND TELL US HOW EVERYTHING IS WITH HIM.GOD BLESS HIM.HE DID A GREAT JOB.THANK YOU RANDY AND MARY.

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I was happy with the Service, he can at the scheduled time and was prompt and courteous.

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The team at Precision was responsive, attentive and professional from start to finish. We enjoyed working with Alex, our installer. He had a great sense of humor, spent time to ensure the job was done to our satisfaction and was a delight. He was great with out dogs and helped us understand our new opener, remotes, keypad, and the cool new wireless features of the opener too. I hope to NEVER have to see anyone from Precision again (because of the new everything), but I won't hesitate to recommend them to neighbors and friends.

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I needed to replace the garage door opener and Rick Bourget came out and explained what I needed and was able to get it done in a matter of hours. Great service.

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While I found the employee very knowledgeable, polite and friendly, the quote was not. Sticker shock to say the least. I got second opinion and quote and went with them. Work completed next day and for less than half the price. Sorry!

Review:

Very good service

Review:

Very efficient service. I called Thursday night and had an appointment for Friday afternoon. The service man was very friendly and knowledgeable. He did a great job and was efficient himself. My only complaint is that there is a $70 trip charge in addition to labor and parts. I feel if you choose to have the work done, the trip charge should be waived. Otherwise, my small 30 minute job still cost over $200. The part was $80 or $90, The rest labor and trip charge.

Review:

All i thought i needed was an adjustment, because my door was on even and when it came down the top garage panel hits the top of the garage frame, however they told me that 3 bearings needed replacing plus and re-aligned. The cost was $65 per bearing and $150 dollars for garage to be re-aligned, plus service charge , for a total of $420.00 plus tax. I told the tech that i could not paid that amount, and i could replace the whole garage door for that amount.... He said that the door has damage and it ( yes, it did) however it was working just fine with damage, 4 days ago when i replaced the springs myself,i just did not aligned it correctly, so far as i could tell is if they adjusted it , it would work fine...Long story short...i felt the service was very over priced and one of the Service Tech could have been a little more customer friendly, other then that , Never got to use your service,so my rating is based on my encounter with Service Tech, also he tried to charge me a $84.95 trip charge .However i was quoted $69.95 on the phone when making appointment, the one Service Tech how take my payment seemed annoyed that said that , so i told him to call the company, because i only going to pay what i was quoted. He did not like that and had the attitude that i lie about the trip charge. In my opinion the service was very overpriced. My rating is based only on my interaction with one of Service Tech.

Hi Torlan, I do apologize for your experience. I see that we corrected the charge for your service. Please give us a call to discuss how we could better improve our service in the future.

Review:

Once again very good service, very responsive to our needs. I would highly recommend Precision Garage Door. We thought there was something wrong with the garage door opener but after having it all checked out, there was nothing wrong with it. Just needed to move some items away from the sensors.

Thanks Susan, we appreciate your recommendation

Review:

I was very happy with the excellent work done by Stu on putting in a new garage door opener. He was informative on how to use it .

Review:

Hurrah for a new garage door spring...who knew one could be so excited about something so mundane? Daniel was thorough and courteous. Hopefully I won't need garage door or door opener services again for a long time, but if I did I'd certainly give you a call.

Review:

Rick Bourget called ahead of appointment time period to identify ETA which was helpful. He diagnosed the situation with the bottom seal, replaced it and at my request also did a check-up on system since it was some time from last work. He identified status of gear and sprocket chain drive and showed me the shavings and sprocket wear. They were replaced and drive was adjusted to be in balance on closing. He also checked the door closer and light. He was thorough and worked with efficiency in his work. These systems are pretty complex when you see them opened up. Staff has to know a lot about them. Also find that should have periodic check ups and keep lubricating the bearings etc. with synthetic spray - not oil.

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The tech from Precision was awesome!! Very professional, very helpful, and communicated all details well. Thank you.

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Search results mostly. you came up as being from Wauwatosa. If that’s true or not it made me feel as if I was dealing a local contractor. Dan was great.

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I just wanted an estimate for a new garage door opener installed. What I got was an estimate for a new door and opener, $2810! This is a rental property. I don’t want to take out another mortgage for cripes sakes!

Review:

I would like to commend Precision for not only being very professional but also very honest and trustworthy! I called to have a new garage door opener installed and when the technician got there he evaluated the current one and said the one I have is fine. He reset the latch cleaned and did some maintenance (lube/oil/etc). I am a 77 year old and while he could have easily sold me a new garage he did the right thing saving me over $300!!! Thank you being a customer first over profit company. When I do need a new garage door opener you will be the only call I make. Thank you.

Review:

Mr Brandon came and explained what he was going to do. He was very friendly and kept a clean work space. The job he did was exceptional, my wife and are very happy with the look. Our new doors look better than they did when we first moved here. Mr Brandon takes pride in his work something a business really care about. Thank you for sending our to our job. Give that man a raise

Review:

BRAIN DID AN OUTSTANDING JOB IN REPARING MY GARAGE DOOR THIS IS THE SECOND TIME I USED THIS COMPANY AND WOULD USE THEM IF SOMETHING EVER HAPPENS AGAIN THANKS DICK