Review:

WE WERE VERY HAPPY WITH RICK.HE EXPLAINED EVERYTHING WE NEEDED DONE AND DID A GREAT JOB.HE WAS VERY NICE AND A PLEASURE TO HAVE HIM DO HIS WORK AND CLEAN UP.HE WAS EARILIER THAN WAS EXPECTED WHICH WAS VERY NICE.IT CAME TO A BAD ENDING WHEN HE HURT HIMSELF FALLING BEHIND HIS TRUCK AND COULD HARDLY WALK.MY WIFE SAID 1 HR.LATER SOMEONE HAD TO COME AND GET HIM.WE THOUGHT ABOUT HIM ALL NIGHT AND ALL DAY TODAY.WE JUST FEEL SO SORRY FOR HIMAND HOPE EVERYTHING WILL BE ALLRIGHT.COULD PLEASE TELL HIM WE WISH HIM THE BEST.COULD YOU PLEASE GET BACK TO US AND TELL US HOW EVERYTHING IS WITH HIM.GOD BLESS HIM.HE DID A GREAT JOB.THANK YOU RANDY AND MARY.

Review:

I was happy with the Service, he can at the scheduled time and was prompt and courteous.

Review:

The team at Precision was responsive, attentive and professional from start to finish. We enjoyed working with Alex, our installer. He had a great sense of humor, spent time to ensure the job was done to our satisfaction and was a delight. He was great with out dogs and helped us understand our new opener, remotes, keypad, and the cool new wireless features of the opener too. I hope to NEVER have to see anyone from Precision again (because of the new everything), but I won't hesitate to recommend them to neighbors and friends.

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I needed to replace the garage door opener and Rick Bourget came out and explained what I needed and was able to get it done in a matter of hours. Great service.

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While I found the employee very knowledgeable, polite and friendly, the quote was not. Sticker shock to say the least. I got second opinion and quote and went with them. Work completed next day and for less than half the price. Sorry!

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Very good service

Review:

Very efficient service. I called Thursday night and had an appointment for Friday afternoon. The service man was very friendly and knowledgeable. He did a great job and was efficient himself. My only complaint is that there is a $70 trip charge in addition to labor and parts. I feel if you choose to have the work done, the trip charge should be waived. Otherwise, my small 30 minute job still cost over $200. The part was $80 or $90, The rest labor and trip charge.

Review:

All i thought i needed was an adjustment, because my door was on even and when it came down the top garage panel hits the top of the garage frame, however they told me that 3 bearings needed replacing plus and re-aligned. The cost was $65 per bearing and $150 dollars for garage to be re-aligned, plus service charge , for a total of $420.00 plus tax. I told the tech that i could not paid that amount, and i could replace the whole garage door for that amount.... He said that the door has damage and it ( yes, it did) however it was working just fine with damage, 4 days ago when i replaced the springs myself,i just did not aligned it correctly, so far as i could tell is if they adjusted it , it would work fine...Long story short...i felt the service was very over priced and one of the Service Tech could have been a little more customer friendly, other then that , Never got to use your service,so my rating is based on my encounter with Service Tech, also he tried to charge me a $84.95 trip charge .However i was quoted $69.95 on the phone when making appointment, the one Service Tech how take my payment seemed annoyed that said that , so i told him to call the company, because i only going to pay what i was quoted. He did not like that and had the attitude that i lie about the trip charge. In my opinion the service was very overpriced. My rating is based only on my interaction with one of Service Tech.

Hi Torlan, I do apologize for your experience. I see that we corrected the charge for your service. Please give us a call to discuss how we could better improve our service in the future.

Review:

Once again very good service, very responsive to our needs. I would highly recommend Precision Garage Door. We thought there was something wrong with the garage door opener but after having it all checked out, there was nothing wrong with it. Just needed to move some items away from the sensors.

Thanks Susan, we appreciate your recommendation

Review:

I was very happy with the excellent work done by Stu on putting in a new garage door opener. He was informative on how to use it .

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Hurrah for a new garage door spring...who knew one could be so excited about something so mundane? Daniel was thorough and courteous. Hopefully I won't need garage door or door opener services again for a long time, but if I did I'd certainly give you a call.

Review:

Rick Bourget called ahead of appointment time period to identify ETA which was helpful. He diagnosed the situation with the bottom seal, replaced it and at my request also did a check-up on system since it was some time from last work. He identified status of gear and sprocket chain drive and showed me the shavings and sprocket wear. They were replaced and drive was adjusted to be in balance on closing. He also checked the door closer and light. He was thorough and worked with efficiency in his work. These systems are pretty complex when you see them opened up. Staff has to know a lot about them. Also find that should have periodic check ups and keep lubricating the bearings etc. with synthetic spray - not oil.

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The tech from Precision was awesome!! Very professional, very helpful, and communicated all details well. Thank you.

Review:

Search results mostly. you came up as being from Wauwatosa. If that’s true or not it made me feel as if I was dealing a local contractor. Dan was great.

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I just wanted an estimate for a new garage door opener installed. What I got was an estimate for a new door and opener, $2810! This is a rental property. I don’t want to take out another mortgage for cripes sakes!

Review:

I would like to commend Precision for not only being very professional but also very honest and trustworthy! I called to have a new garage door opener installed and when the technician got there he evaluated the current one and said the one I have is fine. He reset the latch cleaned and did some maintenance (lube/oil/etc). I am a 77 year old and while he could have easily sold me a new garage he did the right thing saving me over $300!!! Thank you being a customer first over profit company. When I do need a new garage door opener you will be the only call I make. Thank you.

Review:

Mr Brandon came and explained what he was going to do. He was very friendly and kept a clean work space. The job he did was exceptional, my wife and are very happy with the look. Our new doors look better than they did when we first moved here. Mr Brandon takes pride in his work something a business really care about. Thank you for sending our to our job. Give that man a raise

Review:

BRAIN DID AN OUTSTANDING JOB IN REPARING MY GARAGE DOOR THIS IS THE SECOND TIME I USED THIS COMPANY AND WOULD USE THEM IF SOMETHING EVER HAPPENS AGAIN THANKS DICK

Review:

Very satisfied with Stu and seemed to be very honest. Work completed in a very timely fashion. I would recommend your company in the future to my friends and family

Review:

Initial contact for service did not go well. Operator's headset was not working correctly and kept cutting in and out. I called back again and was able to schedule a call but with difficulty. The service tech and a trainee arrived exactly on time as scheduled. They had the required cables and brackets on the truck and were able to fix the problem in about 45 minutes. Both techs were pleasant and professional in appearance. This was my third experience with Precision Door in 16 years. I will continue to call them as needed and would recommend them to anyone else needing garage door service.

Review:

The technician arrived on time, quickly evaluated the situation and explained the work to be done. The work was done quickly and at a reasonable price.

Review:

My elderly grandmother called me on a holiday to let me know that her garage door was broken and she was concerned about get her car out for appointments. I was concerned we wouldn't be able to get someone to come to her neighborhood. But I phoned Precision Garage Door on the holiday and scheduled an appointment for three days later. My grandmother phoned to tell me how friendly he was and what a great job they did. It is a weight off my shoulders to know the work was completed correctly and quickly. Thank you so much. I truly appreciate your company.

Review:

Stu was a kind and honest technician with all the answers i was happy to have him work on my garage door ,expedited and very informative thankyou once again thanks for your help.

Review:

FABULOUS service! I contacted 3 other Garage Door places before choosing Precision. None of them seemed all too interested in getting my business. But a real person answered my call to Precision, took all my information promptly and correctly and within minutes I received a confirmation E-Mail telling me exactly who would be coming by and when. An hour before my appointment I received a call from the service person and he told me exactly when he would be stopping by. H was extremely polite, friendly, funny and competent. He explained to me exactly what the problem with my garage door opener was and how he planned to fix it, how long it would take and how much it would cost. I am very satisfied with the service and highly recommend Precision.

Review:

I was surprised that I would need service on a door installed less than 4 mos. ago - however glitches can happen I guess. However I did receive prompt and very courteous service from tech Stan. All seems to be ok now, so I hope for a long and trouble free service from my new door. (found screws and bolts so garage floor that apparently "fell out" causing jerky door opening and closing. 0

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Prompt, curteous service. I was very pleased with the r

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good job 5

Review:

Service technician Stu showed up on time. Was very friendly & professional. Performed spring replacement quickly and cleaned up before he left. Very knowledgeable on products and took time to explain everything. I would highly recommend him to anyone. Great customer service.

Review:

I live in a beautiful house on the east side and I have very old, very heavy garage doors that I love. A big old spring snapped, and Stu arrived within 2 hours to not only fix it, but make it safer. So pleased, that I am having him upgrade my other two doors. Stu was very pleasant, explained the issues well, and the best most efficient way to address. Highly recommend Stu!!

Review:

The person I had was amazing. He was respectful, knowledgeable, and had my best interests in mind. While I wasn’t able at this time to fix my garage, I can now take steps to make sure the electrical outlets are all working proper to make sure when they come back and do the install, it can’t void the warranty. They put me first as a customer, I would recommend them to anyone who has garage issues.