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Great and fast service!

Review:

I phoned Precision shortly after 8:00 AM to inquire about having our garage door opener looked at and repaired. They scheduled a technician to be at the house between 12:00 and 4:00 that same afternoon. The tech., Preston, arrived at about 2:00 with another tech. in training. I showed them the problem we were having with the opener, and about 5 minutes later, Preston showed me an estimate on his iPad. I authorized the work, and they demonstrated a properly working garage door opener about 15 minutes later. I recommend Precision to anyone in need of garage door opener service.

Review:

I called Precision to replace the rubber seal on the bottom of the garage door. When Rick arrived he was honest with me and said the garage door did not need a new rubber seal. He said the garage door needed to be adjusted, it wasn't hitting the concrete. It also needed a new bracket for the opener. Rick explained everything to me and was very nice. It didn't take him long to finish the work. I would recommend Precision to everyone.

Review:

Called for warranty service and they wanted to charge me over $400. They told me o ly natural use is covered. Not sure how we could have unnatural use. Then they told me items rusted due to sitting in water. The door and all parts are above ground, and no pooling or standing water is around the area. Concrete garage slab and concrete drive are pitched away from the garage. Warranty is useless. They don't stand behind their lifetime warranty.

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Tech was courteous, thorough, and did a great job repairing and explaining the necessary service he performed.

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Dan was on time. He clearly explained what items he would repair/replace and the cost of all the work.

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Within 30 minutes of talking on their website chat option, Dan was onsite looking over both of my garage doors. He was very friendly and very professional. He told me he would be done in 20 minutes and he did not lie. If I ever need my garage doors serviced I will gladly have Precision do the work!

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Every thing was great. Dan and Adam were very quick and professional. They took the time to explain everything they were doing and showed me all the worn parts. Highly recommend.

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Steve was on time,very professional, and was fast and efficient.

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The service technician arrived promptly. He explained the problem with my overhead door and performed a thorough examination of all the working parts. He even installed a new light bulb into the power opener as a favor for me????

Review:

Rick temporarily repaired a broken coil on my 40+ year old door and got it operational. This fix got us through weeks of the holiday season without issue & hassle. The repair was free with the order of a new 2" R18 insulated steel door that was competitively priced. Karen was friendly and accommodating with scheduling the install. Tyler and Charlie show up, again ON TIME, just as scheduled, and again with a prior courtesy call. They also arrived with smiles, great attitudes, and new, not ragged-out tools/equipment to install the new door. Comfortable crew and I was able to work through the install without needing to burn any vacation. The whole job from tear out to install was only about 2.5hrs. The garage door opener was adjusted for limits, safety sensors properly set, and everything was left lubed and fully operational. It's all about the people; good crew. Highly recommend and I am a picky person who thinks I can complete most mechanical and home-related tasks better on my own. Plus the whole ordeal forced me to clean my garage :)

Review:

Very prompt and efficient service. The technician was very knowlegable and professional. It could not have been a better process and the service was completed within 24 hours of my call. Would definitely recommend them.

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mr preston was very friendly, professional, and seemed to care about what he was doing. i am a satisfied customer, thank you

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I called the only listing in the Hartford phone book. Ended up being a GREAT choice. Service was available within one hour after I called. Service was very efficient.

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The service was great my only problem was i should have been told the price was per spring that is my only complaint

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Steve Gatson was very polite and thorough. Explained everything before doing it. And took the time to explain it to my disabled husband. I wouldn’t refer your company to my friends

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Precision has given excellent service for many years. Today the service technician was able to arrive early and completed the job in less than one half hour.

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I was very happy with the service. I called in the morning and Rick took care of the problem.It has been awhile since I had the door checked. He replaced the broken springs and replaced some bearings.

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Dan called at 9 AM Sunday morning and arrived at 9:30 and completed the job by 10:30. He gave me all the information and got right to work. Everything went smoothly and I am very pleased with his work. My neighbor recommended your company and I will be happy to recommend you also. Thanks,

Review:

Rick was very polite & knowledgeable. He was very helpful in suggestions to keep our large door working quietly & efficiently. Also explained to me ways we could try to correct rain coming in thru bottom of small garage door. He was very helpful and thorough.

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Steve was very knowledgeable, courteous and finished a good job in a short period of time.

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Steve Gatson came to my home and replaced door sensors. He was clear, concise, and completed the job well. Steve also provides a detailed garage door replacement quote as requested.

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Outstanding. This should be the model for any service company to follow. Great service done quickly and professionally. Very happy to have my repair done a few hours after calling.

Review:

Thank you for the service that Matt provided to fix my garage door spring. He did very good work. Could you please send me an invoice with my correct name on it? Jim Pfingsten lwrd@yahoo.com invoice O3269603

Review:

Prompt, courteous and knowledgeable. Called in advance and arrived 30 minutes early. Used all new parts. Took pride in his work like it was his own.

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The garage doors needed a tune-up and one needed new cables. Rick examined all of the doors, clearly told me what needed to be done and accomplished all of the work in a very short period of time. He arrived as scheduled and did a great job. Very personable, and yet, professional. Another great experience with Precision.

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We had used Precision once before and we happy with the service. Our repair person was friendly, competent, professional. Would certainly call them again.

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Matt was great. Got here on time didnt stand around talking,did a great job and cleaned up after. I will call you the next time I need garage door service work done.

Review:

I had new cables installed. Dan was my tech. Can't say enough good things about his work. He arrived on time, explained what he was going to do, gave me an accurate estimate and finished the job in record time. All in a professional manner. Nice personality and very courteous. I'll definitely use Precision again....

Review:

Service team arrived ~90 minutes from initial call to company. After assessment was completed, options were explained. Service was performed in about an hour. Service team was pleasant during this time and I would recommend Steve and Matt in the future.