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about Precision Garage Door in:
Cottage Grove, WI
Precision Garage Door of Wisconsinhas received 39 reviews, averaging 4.86 Stars:
Cottage Grove, WI
Product:
Cottage Grove, WI
Sorry to say that the service I received was far below my expectations. Tech person was not sure what was wrong and after some thought figured that the existing springs (unbroken) we too weak to lift the door. The door did not go down either. So I let him change out the springs to at the cost of just below $600. We tried the door it operated well. Not the end of the story. Just a few minutes later I moved my vehicle back into the open garage and the door would not go down at all. Just a dull grinding noise. The installer could not be even a mile away so I called. Got another appointment for4 days later. Today he came back ready to sell me an expensive door motor but had no explanation of why it was needed now with the new springs. His prices would have been between $1100 and $800 dollars! No discount for making up for the springs I maybe did not need. I did check the cost of opener motors in the days since his last stop. Found name brand motors (with more HP) for between $250 and $350. Did not look too difficult on UTube to install. So I message is...catchy and frequent advertising but just unable to deliver all that was promised. I will use these exact words in every future conversation I might have with others so they take their business elsewhere. If you have found this review on line, heed my warning and go elsewhere.
- James Morgan
Product:
Cottage Grove, WI
I called Precision Garage Door this afternoon when my garage door would not open. I was fortunate enough to have your service technician Matthew Berends arrive to do the repairs. He explained exactly what should be done and offered several options for repair work explaining each option in detail. I hope you realize what a good representative for Precision Door you have in him. Because of Matthew I will strongly recommend Precision Door to anyone that needs service. PS more products than just rollers purchased but your system only lets me pick one.
- Ann Bertram
Product:
Cottage Grove, WI
Installer was professional with quick service and good customer relations. Install included pairing my vehicle remote. Also showing additional lubrication areas for yearly maintenance.
- Jim
Cottage Grove, WI
My door was in bad shape so I need to replace it, but Jake from the Madison office was great. He at least got my door closed while I wait to get the new one installed. Thank you for the fast, professional service.
- Nicole Mathweg
Product:
Cottage Grove, WI
Have used you before
- Connie Walz
Product:
Cottage Grove, WI
Brian was AWESOME! Was able to reach our house within an hour, diagnose, and fix our issue in a timely manner. Was very professional and explained things great. Thank you Brian!
- Thomas l. Mcnair
Product:
Cottage Grove, WI
Kurt was very knowledgable and thorough, walked us through the areas of concern, and discussed options, his recommendations, and the pricing. Due to an issue on our part, he couldn't finish the job in one visit, but then made sure they could adjust their scheduling and put us first on his list the next morning. He finished the job before 8:30. Very efficient and professional. Took the time required to explain everything we needed to understand about repairing the garage door mechanisms and the new garage door opener.
- M Martin
Product:
Cottage Grove, WI
I forgot to select stars with my review….duh!!
- Angela Kier
Product:
Cottage Grove, WI
Discovered the broken spring this morning and called at 9:06 am. Received a call back from Derrick, the technician, at 9:21 am, and the door was repaired and up an running by 10:30 am. Derrick was extremely courteous and thorough on explaining the issue and repair options.
- Mike Elder
Product:
Cottage Grove, WI
Our springs broke on our garage door this morning and within 3 hours, Precision was here fixing my door. Derek provided excellent customer service and thoroughly explained what needed to be repaired. I would highly recommend Precision over any other door service company in Dane County!
- Jennifer Frisch
Product:
Cottage Grove, WI
Stu was fast to arrive, assess the situation and make the repairs. He was very friendly! All around great service.
- Amber Hahn
Product:
Cottage Grove, WI
I was very pleased with the service of the installation of my new garage door unit. It is so much quieter than my old unit. I would give the men 5 stars.
- Dugney Prazak
I'm glad we could be of help
Product:
Cottage Grove, WI
Brian cam early after calling. He fixed the door and pointed a broken spring. He was fair in allowing the use of a website coupon that was on the phone order. He explained how to maintain the door. He allowed me time to check his work througuhly. He was very polite and efficient. They fixed the door after I called them at 9:30p.m. at night. He was honest about what would happen if the springs were not fixed. Great job, 5 five start rating for promptness, honesty, efficeincy, good cleanup after the job, and patience,.
- Roger a. Goppelt
Product:
Cottage Grove, WI
Tech was great. Same day service, replaced opener and all components in under an hour (within 4 hours of my call).
- Bob Wambach
Product:
Cottage Grove, WI
You guys responded quickly. Your technician was very easy to work with very professional came in did his job got out of there.
- Oscar Gutierrez
Product:
Cottage Grove, WI
Definite 5 star rating. So grateful to have my faith in American business reaffirmed. You stood by your warranty, and very pleasantly took care of every little problem we had, and at no additional charge! Which for us meant a lot since there were limited funds for any repairs. Thank you, for being so reliable in a very unreliable world. You are the greatest!!
- Kathleen Lukasik
Cottage Grove, WI
Had estimate to replace garage door. Both guys were very professional and helpful. Had estimate sent to our email, 2hours ago still waiting for it to show up in email.
- Jim Krugman
Cottage Grove, WI
Their service was quick, friendly, and thorough without costing too much.
- Susan d. Meng
Cottage Grove, WI
Service was performed same day I called. Mike F. was very knowledgeable and friendly. Work was completed in less than an hour and a half.
- Ron B
Cottage Grove, WI
Today Precision Garage Door Service's technician Nick Oelze with Sedrick, repaired my garage door. They aligned the door again, which jumped out of the rails and installed new springs in a very professional manner and in a short time. Job well done. I recommend Precision and Nick Oelze for any garage door repair projects.
- Helmut Uitz
Product:
Cottage Grove, WI
Nick was a great tech. He explained everything clearly. Thank you Nick. We need more people like you. Michelle Mcleod Cottage Grove WI
- Michelle Mcleod
Product:
Cottage Grove, WI
Carlos took the time to tell us how to maintain our new door. As a retired professional, I feel I need to tell a company and their workers when they do a good job.
- Tom Nelson
Cottage Grove, WI
5 stars! Mike came out to check the opener as l was having problems with it at one time. Of course it didn't act up for the service tech. He did a few little adjustments and told me if it started again, to call. He explained the bill to me and about the charge being taken off if l called again within 30 days. Very nice tech and told me everything about possible problems and solutions. Thanks!
- Barbara Kessler
Product:
Cottage Grove, WI
Appointment was set up same day. Work done quickly and at reasonable cost. Repair person very polite and efficient. Very happy with the service.
- David m Bauer
Product:
Cottage Grove, WI
Bakari the service technician was prompt, courteous and really cared about my problem. His repair was fast and professional. Was happy Precision came out on a Saturday night. I will use Precision for all my garage door needs!!!
- Kevin Laufenberg
Product:
Cottage Grove, WI
Mike was great, arrived on time, called prior to arrival and did the repair quickly. I would recommend Mike to anyone. Thanks for the great service.
- Doug & Beth Dunlap
Cottage Grove, WI
I called other companies and they pushed off her tenants. When I called you, you came out the next day. So you are "MY" company from now on. Thanks!
- Shari G
Cottage Grove, WI
Courteous Service.
- Elden S.
Cottage Grove, WI
Rob Larson was extremely helpful. He got the door repaired quickly on a cold blizzard day. He was knowledgable and explained my options well. I would certaily ask for him again if I need any more work done. The person who also answered the phone the day that I called was very nice and squeezed me in a busy day when I couldn't get my door up or down.
- Sharon Habeck
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
I just wanted to say thanks to Precision Door Service and the service tech Kurt who came out and replaced the broken springs on our garage door. Not only did he replace the broken springs on the door but he also cleaned up some existing wiring and made some additional adjustments to the existing door opener to make sure that the door operates smoothly. They were even able to come out the same day I called which was extremely appreciative. I would highly recommend Precision Door Service. Thanks again!
- David Dudek