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about Precision Garage Door in:
New Berlin, WI
Precision Garage Door of Wisconsinhas received 37 reviews, averaging 4.73 Stars:
New Berlin, WI
New Berlin, WI
Overall, I did not have a good experience working with you guys and I would not recommend you to anyone. To start I was originally told the job would take 6-8 weeks and it ended up being almost 6 months by the time the doors were installed. I had two doors installed a 10x10 and a 18x10. The 10x10 turned out fine, but the 18x10 I thought was installed very sloppy and careless. There are a lot of mis-drilled drilled holes, there a gaps left around the weather seals. It also looks like one of the back braces was ordered incorrectly but installed anyways. Your technicians also had to come back multiple times to finish the job. Your phone system is also terrible and very impersonable. When I was told someone would call me back, I never received a call back. I also feel I am a very realistic person when it comes to projects and understand mistakes happen and things can take longer than what was originally promised, but this project was not handled correctly and dragged on way too long.
- Bruce Olszewski
Product:
New Berlin, WI
Young man was very professional and knowledgeable, gave explanations in what he was doing and why. Saved me money by performing adjustments and not replacing what I thought was needed. He could have just performed what I asked and charged me accordingly but chose to explain why I didn’t need to do what I wanted then showed me. Very impressed with his integrity and honesty. I would highly recommend him and Precision Overhead Garage Door!
- Gilbert Suarez
New Berlin, WI
I called Precision on a Sunday (3/27/2023) for a problem I was having with a 23 year old garage door opener. The technician arrived at 8:15 the next morning and went right to work. I knew I needed a new opener and he provided me with many options. He explained each one to me and I told him which one I wanted. I went with the Genie belt drive. He went right to work and was finished within an hour. He explained everything to me, I had only a few questions and he cleaned up and hauled away everything. The technician's name is Jake Roszina. He was very friendly, explained everything to me and answered all my questions. I would ask for him by name. I highly recommend this company.
- Anthony "tony" Rappa
Product:
New Berlin, WI
Matthew was very professional and displayed very high attention to detail. I am extremely happy with the service he provided.
- Michael Slattery
New Berlin, WI
Tech was great. Got here quickly, knowledgeable and friendly.
- Tiffany Guskey
Product:
New Berlin, WI
Hi: Contacted your company yesterday to see about getting my condo garage door checked (small one car door), and you were able to come out same day which was impressive. It was a pleasure to deal with the person I called to make the appt, and a pleasure to talk to the technician a couple of times. The big problem I had is with your pricing; $523.95 to put on a bottom seal (that was $195 alone), replace weatherstripping around door opening, and tighten up a wire down by the sensor that would cause the door to fail going down. And, this was the lowest price choice of 3; top one being over $900! So what started out as a very positve experience ended up badly with regard to pricing. I agreed to this just to get the door issues fixed. Did the bottom seal yesterday along with fixing the loose wire, and now waiting for the almont weatherstrip to come in. If you put yourself in my shoes as the Customer, would you think this is a fair price for that work? I did not. Thanks
- Bob & kelly Collins
New Berlin, WI
Technician did a good job installing new garage door springs and bearings. My only complaint is the price of the springs at $350 dollars apiece is a little too high. Thanks James Staska return customer
- James c Staska
Product:
New Berlin, WI
We are very pleased with the quick response time to repair our garage door. Jake who fixed the door was professional and efficient. He explained the problem and what would be done and how long it would take.
- Richard Manhoff
Product:
New Berlin, WI
Service tech was timely, efficient and completed the new spring installation very well. We were happy with the same day service and the fact that the tech arrived very promptly within the time window we were quoted. We would definitely call Precision again if we have a garage door need !
- Linda Wilinski
Product:
New Berlin, WI
Quick response, excellent work. The guys were cordial and helpful with advice
- Paul Tenpenny
New Berlin, WI
Thank you for fixing my problem with the garage door..I will definately recommend you to anyone who has a need for your service. Brian was super nice and did the job well.
- Cynthia Fowle
New Berlin, WI
Today was Sunday and I needed service today because my wife and I have medical co0nditions. Brian was meet expectations, courteous, gave concise description on what needed to be completed to solve my door problem.
- James Gasperetti
New Berlin, WI
Quick response, knowledgeable tech.
- Theresa Dalton
Product:
New Berlin, WI
Precision Garage stood up to their warranty when we found out our spring broke. They replaced the cables and lived the garage. Parts and labor was covered all I needed to pay was a service call minimal fee. Thank you Danial for your professional workmanship. I will definitely use your company again.
- Michael Slattery
Product:
New Berlin, WI
Very punctual and friendly from the person we talked to on the phone to the technician himself. Very professional tech. Great experience!
- Troy Smrecek
Product:
New Berlin, WI
Everything about the experience was excellent. Very timely, polite, fast and skilled. We were having guests and the door was fixed within 2 hours of my call. Personable technicians and all the parts needed right on the truck. Also some good advice regarding our odd-ball opener.
- Larry Velk
Product:
New Berlin, WI
Brian my wife has tried to reach you twice. The last time Tony said you'd be unavailable for quite some time . I hope that's not true as we prefer not to deal with him for various reasons! His idea of 100% satisfaction means paying more and that's not about to happen! You could pay me but that's not what I'm after now. It doesn't change the fact the door needs to be adjusted before it looks good and any satisfaction is achieved. I'd love to hear from you or have you stop by. Jack Demler.
- Jack & cindy Demler
Product:
New Berlin, WI
Rick Bourget did an excellent job. He diagnosed the problem within minutes after he arrived. He thoroughly explained what needed to be done what would be included and the cost. I would recommend Precision Door Service to anyone I called at noon and they were there at 4. Thanks for the great service
- Caroll Kordus
Product:
New Berlin, WI
The response was quick, the replacement ready to go and the work performed with quality at a fair price.
- Richard Manhoff
Product:
New Berlin, WI
Purchased new garage door in October 2009 - added lifetime warranty upgrade ($200). Spring broke in September 2017. Called Precision at 3:30. They had a technician (Rick) at the house by 6:00. Replaced both springs and bearings - door working by 7:15. Total cost with warranty: $84. Without warranty would have cost at least $300. Very happy!
- John Buellesbach
New Berlin, WI
Service tech was prompt courteous and everything was explained clearly. Hope door comes in time quoted or earlier.
- Alan Tritz
New Berlin, WI
Great service, professional and straight forward. Did not make any unnecessary part changes like I've seen done before.
- Marcello Perez
Product:
New Berlin, WI
Jason was prompt, quick, and extremely helpful. Thank you!
- Jane
Product:
New Berlin, WI
Fast efficient and very professional service. The technician Jason was a pleasure to work with and would highly recommended. Thank you so much!!
- Marleen
Product:
New Berlin, WI
Excellent service. 5 star! The tech came during the two hour period they said he would and was very nice and polite. We received an email showing us his picture and name to verify the right person was at our door! The tech explained what was wrong and replaced the worn out part. He also inspected rest of the door and made sure it was working right. He also showed us the working garage door and made sure we were satisfied. I highly recommend this company! Definitely will call them back if i have further need for garage door work.
- Joseph Fernholz
New Berlin, WI
I chose Precision Door service from internet because I wanted to get my garage door fixed asap. I'm glad that I picked Precision because I got garage door spring and bearings replaced within 1 hours 45 minutes after I called them. I'm 100% satisfied with the repair work done by Mike F. and would be happy to recommend Precision to anyone for garage door repair work.
- B Bista
Product:
New Berlin, WI
We set up an appointment because our garage door wouldn't work intermittently. Stu came out and took a look, realized what part was broken but also told us that the springs and rollers were bad and we'd need to replace them soon. He had all of the parts on hand so we got everything done at once. Stu was a great tech and did a great job!
- Steph Janowski
Product:
New Berlin, WI
Prompt and courteous service. No pressure to sell anything beyond what was needed. Fair price. Will use again.
- doug chaltry
Product:
New Berlin, WI
Technician was fully trained and qualified to perform these repairs. Door now operates better than when installed 6 years ago. Thanks. Rich
- Richard Gonia
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Explained all aspects of the garage door opener and spring. Also pointed out the age of it and how many years might be left.
- Kenneth Knitter