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Your service technician was exceedingly patient in explaining things to me and offered to have me talk with Lock master to best assure that I’d be satisfied with the work that he was doing/ offering/ explaining. He replaced my keypad and showed me how to program it/ use it. I value his ability to stay patient despite my repeated concerns which, as it turns out, were not based on accurate information- because he went that extra mile to get by questions answered abd have someone reconfirm all that he said I now trust his judgement and will call again for him to provide service should I need future assistance. It’s a rare person who can stay present abd patient in the moment without showing frustration or annoyance in the face of my lack of trust initially. I give him so much credit for being that person today. Waujesha Cuty Resident

- Anne Fischer

very professional and in time but little expensive

- Gopal Madhav

Thanks for the same day repair. Your service technician answered my questions, made recommendations and was professional his customer care.

- Waukesha Resident

Was glad Precision was able to have someone come out and look at my garage door quickly as it would not open. Called around 5pm and someone was there by 11am the next day. Mario arrived early in the designated time frame and he was great! He inspected the garage door and recommended different options of what he could do along with the cost of each option. He replaced my garage door opener in a timely manner and when he was done went over everything that was installed and how everything worked.

- MW

So far I was impressed with the technician Jaxs Goldsmith. He was courteous, professional, and well mannered. He went right to work and continued to work until the job was complete. He answered all of my questions and I feel confident to call your company for future services.

- Suzanne Bottoni

Buyer beware. I'm not sure if there is new ownership or something...but I had a garage door drive installed by them a few years ago and they had the most competitive pricing around, they were prompt, and were easy to deal with....fast forward to this weekend...and I was told I was on the schedule for Saturday...until I wasn't...now Monday between 4-6...ok...I'll deal....then the tech tries to call to say he is early...and when I try to call back...I am directed back to central scheduling...then when he finally does arrive, I'm presented with a good, better, best quote ranging from $1,050, to $1,500+, to nearly $2,000...for 2 springs and a garage service...I immediately call 2 local independent places and get a quote for $450 and $400 flat over the phone...both have availability today. So I kindly send the guy home....minus a $70 service call out fee that is coming my way....Very disappointed with my experience. They seem to be cashing in on people that turn them away for the $70 while profiting heavily on the ones that just say yes...I'd stay with local independent garage service....the service fee will be higher....but the prices are much more reasonable.

- Derek of Sussex

Mario V was on time (even in the sub zero weather), polite and professional. Explained options without pressuring. Completed job in less than 2 hours.

- ARTHUR LARSON

I’m extremely impressed with the service from Precision Overhead Door, I called them with my garage door issues and I was originally given a late afternoon appointment time. The technician called me within two hours after I had called and was on his way to fix my door. The technician was very professional and extremely knowledgeable about what needed to be fixed. He had the repair completed in less than an hour. I’m a military veteran and I’ll always support any business that is veteran owned and operated. Thank you for your prompt response to my garage door issue. I will send you my business and I’ll promote your business to family and friends.

- Andrew Gleason

my service tech Jaxs did an outstanding job fixing my door. he arrived early, diagnosed the problem and explained a few options. after Jaxs completed the repair he reviewed the everything and made sure I was satisified.

- Steve Hooper

Ahmed was professional and knowledgeable

- TLance

Had an issue with my garage door opener that I could not fix. Mario did a great job and got things working quickly. Appreciate the fast response. Thanks, GusR

- Gus Robledo

the technician was on time, did a great Job,solved the problem,was helpful. I have had used precision before. I am a vietnam

- John J Badke Jr

Our Door sensors were replaced, and the tune-up was performed in a very timely and professional manner. The service tech. was very knowledgeable and a real gentleman. He answered all my questions and pointed out the work he did. Great job!

- Steven J & Jean D Winters

I was extremely pleased with the professionalism that he provided. He was very knowledgeable on the products and answered all of my questions. I am thankful there are still good honest companies out there! Thank you for your time and your service!

- Marisa Vazquez

Mario Velez was the tech who service my door. Very good, got right to work right away and explained everything, Was very knowledgeable. Excellent company representative.

- Mike Delise

Ahmad did a fantastic job. Very neat and quick. Highly recommend.

- Michael Slattery

Very quick response, service was excellent

- Kathy Stoltman

Good service

- David Roesch

Brian was very professional and got our door balanced and performing well again! We got scheduled and he was on the scene the same day.

- William Mortimore

I've used Precision before and was happy with the service so I decided to use them again. I recently moved and my garage door opener needed repair. Ahmad Perkins was assigned my case. He called asking to come earlier than scheduled which was beneficial to me. He was pleasant and knowledgeable. He was willing to speak with my home warranty representative. Unfortunately my repairs weren't covered, but Ahmad gave me all information needed to make an informed no pressure decision. I choose to replace my the opener rather in than repairing it. He was efficient, polite, and made sure I understood everything and questions were answered before leaving. Overall, great experience!!!

- Carmen Raschka

Jake was great. Very knowledgeable and fast. Thanks again.

- Todd Truax & Bonnie Zientara

We needed a broken spring replaced. The service technician was friendly and took care of the issue in a timely manner and even helped reprogram one of our garage remotes. I would recommend Precision Overhead Garage Door to anyone needing help with garage door issues.

- Ken & Carrie E. Allen

Mario was great. He arrived on time, gave clear explanations of the work he was performing, and completed the repair quickly and efficiently.

- David Bahr

Repeat customer and another great experience with Precision Garage Door Service. Requested service on one of the garage doors including new spring, cable and rollers as preventive maintenance due to the age of the existing equipment. Service provided by Mario was great and he was very helpful with the questions I had. He did a great job and appreciate the great service. Thank you!

- Matt

The company tech, Jake, came out within an hour of calling for service. He was knowledgeable and efficient. He answered all my questions and was very personable. It was raining today and I really appreciated the same day service !

- Julie Chusid

We really appreciated your 7 day/week availability as our door broke at 4:30 pm. on a Saturday. The crew member was able to get the door open so that we could get our cars out of the garage. He presented our options for repair or replacement of our 35 year old garage door which was very helpful. We felt no pressure for a sale from him, just a clear explanation of what our options were.

- Ceil Grunert

Collin was very professional. He went over with me the work which he was going to perform. Afterwards, he explained thoroughly what he had done.

- Jim Trebby

Jake was awesome! Called and was able to get a same day appointment, he was even able to come by sooner as he was in the neighborhood. Helped us get the car out of the garage, talked us thru the repair vs a replacement we were thinking about and set us up with a same day sales appointment.

- Melissa Polcen

When Matthew showed up exactly when he said he would, I was pleased. No matter what I wanted to talk about, he showed interest in it. Your company is blessed to have this man working for you. Once he started to actually attack the problem, I couldn't believe how meticulous and efficient he was. Extremely happy with work he did, and the man he is. My next call for help will absolutely be to Precision.

- Jerold Vollmer

From start to finish Precision Garage Door was responsive and communicated with us every step of the way which allowed us to plan for the technician upon arrival. Mario arrived ahead of schedule, assessed the situation and helped us make the right decision for our garage door. Mario was knowledgeable, professional and quick with the repairs. We will continue to use Precision Garage Door for all of our repairs and will be asking for Mario when service is needed. Thanks for getting us back up and running!

- Roger Mair