Review:

very pleased, appointment was on time and the tech Rick B was very professional.

Review:

Well Brian, since you asked... I contacted your company based on an add in our local phone book - Burlington, WI. Your technician Stu came out and immediately told me that my door was a cheap one and there was no professional garage door company that would touch it. He told me that it had a cheap easy wind spring system and that he could replace it with a torsion spring system. He was thorough in explaining what needed to be done. He gave me an estimate for the job in the amount of $983.95. I felt that seemed pretty high and told him I would discuss it with my husband and call if I wanted him to do the work. I then called the Joe Wilde Company. Their technician came out and diagnosed the problem identical to your tech. The price however was "jaw droppingly" less. They charged me just $380.00 for the replacement as well as lubricating and assessing the health of my other 2 doors! Thank goodness I got a 2nd opinion because a difference $604.00 for the same job and I have no doubt - comparable parts and material is shocking and you might want to review your prices and practices. I know that this review will never show up on your website but you know that you will never get a recommendation from me. Good luck with your business.

Review:

Tech came during time window, and courtesy call made to ensure arrival time. Tech arrived and was very friendly yet informative from start to finish. He made sure he taught me every detail of mechanics and safety info of repaired door.

Review:

Stu was our tech. He arrived at our home and quickly determined we needed new springs and bearings. He took the time to explain what work would need to be done and how he was going to do it. My wife explained we were having issues at times with the garage door opening. Stu looked at it and determined the eyelets were not installed correctly. He fixed the issue for us the garage door works perfect. Stu was wonderful, professional, courteous. He worked quickly and cleaned up when he was finished 5 stars for Stu all the way around I recommend keeping this guy around. He has excellent customer skills and a great attitude give him a raise in pay and thank him for his service. Douglas Day

Review:

We needed help asap getting our garage door fixed. We called the 24 hour number at 9:00 p.m. and had someone out fixing the door the next day.

Review:

Let us know what we needed and had it all fixed within a good time.

Review:

Jason was the repair man who serviced my garage door. He was very thorough and explained everything to me. He also showed me what to look out for in the future. Great guy, great service.

Review:

Service Tech's were on time, polite and knew what they were doing. I would certainly recommend Precision Garage Door Company to friends and family and would not hesitate to do business with this company again.

Review:

When your garage door breaks and you can't get your cars out, its very nice to call and have service in such a timely manner and reasonable rate. I would recommend them!

Review:

We had several other garage door repairs in the past by different companies. We were never satisfied with the job that they did which is why when we had to have our garage door serviced again we called Precision. Our technician, Dan, walked us through the repair process detailing what was wrong and what our options were to fix it. He performed the work and gave us valuable pointers on how to keep our garage door in top working order. Should we have another issue with our garage door you can bet that we will call Precision again!

I'm glad you had a great experience with Precision Door. Thank you for your trust.

Review:

I called about 9 in the morning after looking for companies on the internet for replacement of a broken spring. I had a choice of 3 different time frames for the same day. I picked one and the technician Jezrel was there on time. He did a terrific job, explaining everything that needed to be done. He suggested that certain things should be replaced since these items were original but only if I wanted them replaced. I told him to go ahead and he was done in just over an hour. The door is much quieter now then it has been in a long time. I would definitely recommend Precision for any garage door problem.

Review:

Call Saturday at 8:30am and they were there at 10:30am. Replaced the broken spring, bearings and door rollers in under 2 hours. He explained and showed me the old and new parts, warranties and maintenance to prolong the life of my garage door. GREAT JOB at Fair price!! Will be using you from now on.

Review:

The two men that came out to fix my garage door did a great job with the mechanical repairs. They pointed out all the details that I would have over looked on my own and now the door works great.

Review:

Our tech was very good, true to his word and made sure we knew what to look for before we have a major repair. We will definitely call you again when we need help!

Review:

Technician was great and did a good job installing the new garage door opener.

Review:

The cost of your opener was outrageous. I found it online for 159 less. Other than that, everything was fine. Your technician was knowledgeable and friendly.

I understand that comparable products can be found online at a discounted price. Some differences between operators found online and ones installed through a reputable company, is that we have a completely solid 7' belt rail for the operators, compared to a rail that comes in 3 pieces. These 3 piece rails will sag and flex, causing unnecessary wear to your operator and door components. Also, buying items online still requires you to pay for someone to install it and your installation warranty from a non-reputable company may be as good as seeing the tail lights of their truck.

Review:

Just wanted to let you know that Mike did a great job on my door. Thanks.

Review:

Stu came out and reviewed the system and told me what was wrong. He was thorough and detailed. He fixed everything in a short period of time. In essence, I have a new door and instructions on how to keep it new.

Review:

Very happy with Mike's service. He replaced both springs, balanced door, and greased all moving parts. Very knowledgeable and helpful. Thank You!

Review:

Very happy with Mike's service. He replaced both springs, balanced door, and greased all moving parts. Very knowledgeable and helpful. Thank You!