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Quick service, excellent workmanship, friendly personnel

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I called with a problem at 9AM yesterday 2/25/20 . The service man was out here by 12:30. He was very courteous, and solved the immediate problem, but showed me what going to be the next problem very shortly. He gave me three options, with no hard sell, just the facts. The opener was 18 years old, and a replacement made the most sense. He had a new one in place within an hour. It works just great. The only hard part was finding the instructions in the car manual (it was the very last page) to link the car to the opener. Given the new Wi-Fi feature, I should have made this change a few years ago. All-in-all, a great experience, and thanks again the your man who did the work.

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Stu was very fast and very courteous. He explained everything well. Thanks for the fast response

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Kurt did a great job inspecting our problem door opener and offering options for repair! We selected a new opener and he installed it quickly, even adding stronger brackets for support, as our 90's brackets were pretty wimpy. Great experience, and highly recommended!

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Great prompt service. Friendly and efficient. Looks wonderful. Works wonderful. Priced as quoted.

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Ben called ahead of time and let us know he was 15 min. away. When he arrived he introduced himself and was very cordial. It only took him an hour to "right" our garage door, replace our broken cable(s) plus do some other fine tuning and maintenance things to the door. Great Work, Thank you!

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fast and courteous service I appreciate having it done right away

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your service is top notch

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I was very pleased with your representative and the job he performed. He determined the problem, gave me the alternatives and helped me resolve the problem immediately. Very pleased and will utilize your services in the future. Bob

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Was very happy with the response time for the repair. Thank you

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A great job and at a very reasonable price.

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The cable on our large double garage door broke Sunday afternoon, trapping 2 of our cars in the garage, as the door was askew and we couldn't even lift it manually. I called Precision right away, and was answered by a live person (not an answering machine!) who immediately scheduled us for a service call between 10 am and noon the very next day. The 2 technicians arrived as scheduled, and had the door repaired and working, and much quieter than it had been, in a short time. They accepted my coupon to cover the trip charge, and the remaining bill was $275, which I thought was very reasonable, as the door is very heavy and has the heavy-duty type of springs--a challenging job. The technicians were friendly and professional, and they did a great job! I will always call Precision for all my garage door services.

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Fast, efficient service.

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Nick was on-time, courteous, friendly, and knowledgeable. Highly recommend this company.

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I just had repairs done on my garage door. The technician that came in was very nice, explained everything that was wrong, how it could be fixed, and answered all of my questions patiently and in a way that I, as a person who doesn't know much about these things, understood instantly. I was very happy with the service, and the new equipment looks amazing!

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i am fully satisfied thank you

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We called for an appointment after 5:00 and was scheduled for noon the following day. Lightning fast service! Nick was friendly, knowledgeable and efficient and replaced our entire garage door system (except the door) in under an hour and a half. We are extremely happy we called Precision!!

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We really like the door..exactly what we wanted. It works very smooth. The door took a little long to get in but worth the wait. It is a very large door and it took a few time to tweek it to get it right. They came right out and got it done. The best part is they returned my calls and answered any questions quickly. I would use them again...Ron K. Sun Prairie

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Brian was very friendly and helpful and did the repair of the garage door light very fast. Thanks for all uour help.

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I liked every step of the way. My call was late in the night and the rep was able to get me an appointment the next day. Then the technician who came home walked thro the items that had to be replaced. Weighed the pros and cons. Gave the change in price for every combination of the replacement parts. Finally the speed, efficiency and time was very impressive. My install is very new and my experience till.now has been very positive. Will update my review if needed. Thank you.

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Fixed my garage door the same day. Very professional.

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Nick and another technician did an excellent job installing our garage door! It looks terrific! Nick and the other gentlemen were very professional and went over door care in detail. I highly recommend Precison! Bill

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Awesome service.

Thank You. We can't wait to install your new door!

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I absolutely give Precision 5 stars. Sedrick, the technician was awesome. He explained everything he did very thoroughly. My spring for the garage door broke and it was a tense situation till it got fixed. Sedrick was able to recommend some other repairs which I opted to get for the long term stability of the garage door. Thank you Sedrick for a job well done, and thank you Precision for being available when I needed you.

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Very professional and polite technician. Replaced frayed cables and adjusted door perfectly. Everything was under warranty so I only paid the fee for them to show up. Going with Precision Overhead Garage Door Service was one of the best decisions I have ever made. I am extremely satisfied. Chris.

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Called on Saturday morning and was able to get an appointment on Sunday afternoon -- at no extra charge for weekends! Our technician, Nick Oelze, was friendly and professional, and explained everything really well. We will recommend Precision Door Service, and Nick, to our friends.

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Dear Sir: I give a 5 star rating to my technician who fixed my garage door opener. It was an unusual problem but he quickly diagnosed the problem and fixed it. He was also able to quickly fixed the light in my garage door opener that had never worked properly. Paul

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Jezrel was delightful. Pleasant, upbeat, knowledgeable. He presented our options clearly, concisely. Excited to place an order with him. Looking forward to the install in a few weeks.

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Jezrel definitely seems to know what he is doing. He is a very nice person as well. To start, a small cable on the side of the garage door had rusted through and the garage door was not closing. They have a trip charge to come look at it for $69. I have had the garage door for over 12 years and it was installed in the house long before that. I know the cost of the cable is very minimal, but like a lot of things, repairs need to be done. In order to do this the springs have to be unwound and both cables on each side have to be replaced along with some rusted hinges. As the springs were at least 12 years old they are also likely to break. To do the cable work with the trip charge, it was going to be about $350, but if the springs broke later it will cost me another $300 or so. So I asked him what's the most I could spend? Their "package" is $799 to fix everything and you get a Lifetime Warranty. I decided to just do it all now and I should be good for quite a while. It took about 1.5 hours and the door looks and works very nice. While I didn't want to spend that much, again it's a necessity. Got to be able to open the garage door. It used to have some gaps but alot of that has been squared away and it is working great.

Thanks for the great review! We are glad to offer you peach of mind for years to come!

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I was very satisfied with Mike's professionalism, his ability to define proactively issues that might be forthcoming, and his mechanical expertise. Originally I thought I only needed one spring replaced. After speaking with Mike, and answering his questions, I became confined with the age of the opener to replace the brackets, springs, etc. and obtain the lifetime warranty. I live in a condominium association and will definitely recommend to friends and neighbors.

Thank you! We appreciate the referrals!