Read what people are saying
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Initially impressed that I was able to get scheduled to have a technician come to my house on a holiday weekend to fix my garage door. The technician identified that the he hardware on the track hanger was loose and stripping out of the ceiling causing a lot of play in the tracks. Technician also identified that the springs on both sides snapped. Technician repaired the springs, however neglected to fix any of the other identified issues. A couple days later 9/2/25, I spoke with a representative who told me as soon as my payment of close to $1600 cleared I would be issued a refund for $175. On 9/19/25 after the payment had cleared for several days I called to check on the status. At the ti.e I was told the person who issues the refunds was "out of the country and just returned, and I should receive my refund in the mail by Thursday 9/26/25. By 10/3/25 still no check and I called for an update. Was told by the lady on the phone they would look into it and call me back. After not receiving a call back I called again on 10/7/25, and was again told that the person who issues refund checks was out of town. Know, 10/20/26 still nothing. Not pleased, and am left to believe there was never an intention to issue the refund and was lied to, in order to try and save face.

- Linden Hannon

Great service, on time, efficient repair! Jim, our service technician was friendly and professional! I would definitely recommend Precision!

- Jason Frey

Friendly service fixing my keypad to work again and servicing the door with a tune -up! Garage door just over a year old but in great shape. Service always good with Precision.

- Stephen & Melody Sladky

u were fast getting to my house, and then very friendly and understood what I wanted done. U solved the problem, yes they were courteous and professional, and helpful. I have used u b/4 so I knew u were good at what u do.

- Linda M Koenigs

They have weekend service and don't charge extra for it, the service tech was on time polite and did an excellent job explained everything he was doing

- Chris Kaebisch

They installed our new garage door 2 years ago. We are very happy with it and the work performed. Yesterday my door would only go up half way. I called and a tech was here at 8:15 this morning. He was professional and friendly. Explained everything. You guys do a great job!

- Sandra Schultz

Great service from technician Jim Bristow! He talked us through all our options for repair and was able to get our garage door back in working order in just a few short hours.

- Courtney Miller

5 star review was on time and did a very professional job with a friendly attitude

- Mike Haberman

I had the most wonderful experience with Mathew! The phone calls,the picture you sent of the tech and the timely way the whole job was handled was great. Will be replacing the whole shebang before next winter, your company definitely will be doing the work! Thank you again. Dar Emme. Watertown.

- Darlene Emme

Service was excellent.

- Renee Hartz

Kurt, was here first thin lg in the morning. Great job and everything explained well.

- Terry Trevarphen

The technician was very knowledgeable about every aspect of my garage door, what he recommended and what was the immediate problem and with no pressure to by anything more than what was needed but recommended items that my cause me a problem in the future. He also advised me to oil and lube different places to prevent possible problems and extend the life of my investment. Word of mouth is your best way of increasing your business and you’re going to get a lot of word of mouth coming to anybody that I can send your way! Thank you

- Kim Shaw

Thank you! You guys are awesome!

- Steve Peplin

Matt our Tech was great! Explained everything from the inspection performed on detail. No pressure to add on to what I wanted done. Very friendly and courteous. This is the second time I have used Precision Door and I will call them again when I need s new garage door and opener. Very satisfied with the quality of the work as well. I highly recommend!!

- Lee Knouse

Because we had a repair done and the repair lasted for years compared to other companies. We also needed a new garage door and their options were the best choice for us.

- Stephen & Melody Sladky

One of the cables broke on our garage door on a Friday evening. I called Precision and they were able to come the next day which was a Saturday. Matthew Berends was very knowledgeable and answered all the questions we had. He did a great job installing new rollers, cables, and springs. Our door hasn't sounded this quiet in a long time! I will definitely be calling Precision when it's time to replace our opener which will be sooner rather than later.

- Sharon Spafford

Bryan was my installer. He was prompt. He called to let me know when he would get there. He was courteous and polite. He did the work and explained everything to me. Very professional and personal.

- David Timmerman

Pedro, Was very professional and thorough about the condition of the old garage and the opener. He answered all my questions and was very helpful. I would recommend Precision Garage Door Service (Pedro V.)

- Harold Dehnert

Looked it up on the internet

- Ryan Kline

Prompt service. Courteous staff.

- Deanna Grant

They were on time and did a very good job. I have used them before and will again.

- Michael t Stanley

Pedro did a thorough inspection of the garage door and opener and explained different options available. I was pleased with three work we had chosen and the efficiency in which he performed the work. He was very attentive to my concerns and always asked if I had more questions which he was able to answer.

- Richard Marten

I called Precision in the morning to have a broken spring repaired. The tech, Matthew was at our house within 2 hours. He went over everything the door needed and gave us three different options of service to choose from depending on how much we wanted to spend. Service was courteous and professional. I would recommend them for service.

- Chuck Scheffner

The technician (Jake) called and said he would be able to come sooner than the agreed appt. time and asked if it was ok. He was about an hour early. He was to figure out why door wouldn't close. After performing many maintenance checks, he determined that the motor burned out on the garage door opener. The unit was about 15 years old. He was very knowledgeable and courteous when talking with him. Showed respect to me and the problem. That is not seen today that often. I asked about the cost of a new garage door. Ours was over 20 years old. He checked with the office and got me a price for a new door. He said that if I was to buy a new door, that he recommended that I install both the door and opener at the same time. It made sense to me. I would definitely recommend PGD of Wisconsin to my friends or relatives for any problems they might encounter.

- Richard Pausch

I’m glad for the opportunity to comment on my service today. My technician gave me notice on his arrival, he listened to my issue, resolved it and gave me helpful information. Better than expected experience.

- Kari Black

Tech very efficient and kept me informed the whole visit

- Robert Mertz

Kurt was the technician that worked on my new garage door opener. He was on-time and was great to work with. He checked everything out and gave me the different options that I had. He installed the unit quickly and went through everything that he had done. A great job done and Kurt was great to work with. I would definitely recommend him

- Tim Gerdes

Kurt was courteous, friendly and answered all my questions. He installed the new garage door opener in less than an hour and helped me reset the outside keypad. It's wonderful having a quiet opener once again.

- Pauline

Our experience with Todd Rupprecht was great. We knew exactly what the price was and all options were clearly explained. He is professional, friendly, and a joy to visit with.

- Amy & james Springsguth

We have not gotten our estimate from today's visit and inspection. Pedro was to send this and I thought was in the process of sending the quote before he left my home. Now we want to review what needs to be addressed and there is no information or any quotes. Please send as soon as possible.

- Shelly Pitzl