Garage Door Repair in Southeastern Wisconsin

Cindy Bielinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They arrived ahead of schedule which was great since it was a last-minute request. But the tech wasn't able to do the work because they do not have the parts for the model of our door. The tech was very kind and gave us some insight as to why our door blew apart like it did. Had to do come more calling and found someone who does work on Wayne-Dalton doors.

Greg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent, but pricing was outrageous! It was the holiday and I needed the door repaired, so had to pay it, but it was twice what online feedback said it should be.

Michael Heaven

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed with the service representative. However the quoted price for what needed to be done was outrages!

Gloria Campos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person who installed did a great job. When I called office and told them about a discount due to coupon, she said I should have said something when it was installed. I did not receive a copy of invoice. I emailed and called twice and was advised someone would contact me. Still waiting! Very disappointed with service.

Curt Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was awesome, fully explained everything. The pricing however is not competitive and I would not have done the repair if I did not need the door to work that day. The additional $250.00 "safety charge" is pure mark up. Price should have been $375.00 for the spring installed. For this reason I will not be a repeat customer

John Tischer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Never thought it would cost that much!!! Thought you did good work, but not for that price! I took you off my repair list, so please do not call me anymore! Sorry i called you for my repair! not happy with your price.

Bill Fulton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job, but felt it was not a good value. 1 garage door spring & tuneup at $700.00??

Frank B & Nanette Showers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did a very nice job replacing the bottom rubber seal on the garage door. The cost was very high.

Carol Brosel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dorr is better however still has an unacceptable bang when it reaches the end of the door opening cycle,

Shelly Pitzl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have not gotten our estimate from today's visit and inspection. Pedro was to send this and I thought was in the process of sending the quote before he left my home. Now we want to review what needs to be addressed and there is no information or any quotes. Please send as soon as possible.

George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I gave them 5 stars just after the the tech left because it seemed to be working. He switched the sensors from side to side, that didn't work so he ran one new wire and it worked but by that time the sun was alittle higher and hit the door at a different angle and thats why it was working. To the tecks credit he said it was a possibility that the sensor was bad. He also changed out the roller bearings on both doors at in my opion a very high price. I should have asked the price before I had him do it, that is my fault. it turns out the next day when the sun light hit the door didn't work so I called precision and told them the operator didn't offer to send someone out at no charge (other than parts) to fix the problem so I went to HD, got the sensors for $35 (not the $250 he estimated) used the old wiring and it's been working ever since. I'm giving them a 3 star because of the teck not the pricing.

Eleanor Salb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

nice tec colin horsch came couldnt fix our problems.called his boss to find parts for our 50yr old garage. said thhey will call me if they can find parts. called back to check status,the person who answered said a message to them would be left. as of now still no response to our concern so sad and disappointed! cant recommend your company but will let my circle of friends know the lack of your customer service! sorry but show me other wise! customer Mark and Eleanore

Jeff Greenheck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had 2 springs, a new motor, and general maintenance done on our garage door 9/13/22. We thought Joe did a good job doing the repairs needed. After he left, we noticed on our invoice that Genie model 2028 was installed, but we were charged for model 2128. Even though the "better" one was less expensive, it wasn't the one that was installed. We called your company and Joe came back to our house on 9/15/22. I asked him how it was possible for him to install the wrong motor. He said the wrong motor was in the box he opened. I believe he should have checked first that he had the correct motor before installing the wrong one. This has left us with a bad taste regarding your company. Your tv commercial says you are a company we can trust. I'm not sure that I could recommend you to anyone after the experience we had with Precision Door

Dominic Rynders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

arrived on time, was back up and running in 40 minutes. just be prepared to PAY...... cost more for 2 cables than it did to have a different company replace both springs. good service, Very Expensive......

Tom Maerz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

they got to my house quick and service tech was friendly and seemed to do good work the bad: -price quoted on phone was quite inaccurate, by double -they tried several up-sales

John Lemieux

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work performed was well done. The one complaint I have is, when I was shown the quote for a new door opener, it did not include all the extra stuff done. After showing me the quote for the new opener he mentioned various concerns on our existing door, however by the time he finished addressing all that appeared to be wrong I was so confused I just said yes go ahead and take care of those things. I was not given any itemized prices for those extra things so was quite surprised to see our total went from $675 to $1635. I had already seen the quote for $675. I didn’t realize all the extras added on that much more to our bill. Quite the shock!

Jera Christensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phone reps were very professional and helpful to answer my questions. Jake the tech was very professional and got the job done right! However, beware of pricing and knowing upfront what they're charging as it got a little skewed in the end as far as total, using coupons and the work that was actually performed etc. There was no maintenance done as charged for. In checking around with other Garage Door Servicing companies i realized that Precision is way higher priced than others. For example charging $20 per roller replacement vs. $5-$10, twice as much for a keypad, labor etc.

Al Zanoni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When the technician gave me the estimate to repair my garage door, I was surprise by the amount. After paying the bill and I received the receipt by e-mail, I became aware of the fact it was the "Best" estimate and there was also a "Better" and Good" estimate, which I was never made aware of before the work began. I would have liked to have know this and to have discussed these options with the technician. Beyond that the technician was always respectful and answered all my questions. As best as I could tell the work quality was very good.

Jean a. Brennan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The man who installed the garage door opener was very polite and efficient. There were only two prices of openers within $75 of each other at the high end range near $900. When I spoke to the manager about the price, he said he had made a mistake and gave me a $100 discount. A different company had the same opener for $650. Do your research before getting work done.

Roger l Volbrecht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a coupon in a local Madison flyer. Had your guy here on 4/29 and he did an estimate which came in at over $1,400 and I couldn’t believe that! The next quote was over $1,000 and I said no way, I’m going to have to get other companies in here for estimates. Then the figure came down to $839.00 after discount coupon. On Sunday, May 2, we now have a pronounced squeaking/squealing when opening and closing our garage door! We expect that for over $800.00 we will have a smoothly running door. Please call us Brian! 608-212-2318 Roger Volbrecht 5621 Rustic Woods Drive Madison, 53716

John Jaminet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Jake came to our house this morning for some warranty work on job done in 2018. Noticed “environmental charge” of $15 on bill. He only replaced some brackets which would fit in ones hand. Why was I charged this??

Colette Petitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They did a nice job, but had hidden fees that I didn’t see until they left. There’s a $70 trip charge, just so they get paid to take your money then they pile on an “environmental fee” on top of all the marked up parts and labor. I need a new overhead door, I think I’ll be shopping around more.

Arnold & harriet Weiss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

price for new door is outrageous how about some sort of discount. we are seniors, both over 70. maybe senior discount

Susan Castello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleased with the service and the promptness. However, the follow up has downright been awful. The installer said he would email me a receipt. I verified my email address. The repair was done a week ago. I got an email from Brian, the owner, the next day, asking how things went, and asking me to write a good review. After attempting to email him, based on the email address his email came from, and getting a delivery failure, I called. I was told I couldn't have his email address, but "Andrew" would have the billing department send me the receipt. I still do not have a receipt for the repair done on 3/5 and it is 3/12.

Chandur Piryani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had minor issue with garage door, with occasionally stop while coming down . Person from precision came and thought that may garage door rollers were wearing down, so he changed the rollers and charged me $190 for those. So when I asked him why they are so expensive? He mentioned that they are good quality and life long warranty. Later on when I checked at Amazon, cost of the rollers were only $20 dollars ! Such a rip off

Daniel & jane Dama

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very nice garage doors, very pleased with the looks and quality, only reason for the 3 stars is that the installer did a very poor job of installing the decorative door handles, did not center properly and just eye balled things, the company did replace the panels and installed the handles properly, the technician that came to replace the panels did a very nice job, very pleased now.

Bradley Gietzel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The two men that came out to fix my garage door did a great job with the mechanical repairs. They pointed out all the details that I would have over looked on my own and now the door works great.

Adam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A bit expensive when all is said and done. I could've probably gotten it done cheaper elsewhere, but I had would have to schedule the appointment for two days out. My garage door was stuck open and needed same day service. The three stars are all for Harris. He was awesome, quick, and efficient!

Tom Gauger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the electronic eyes on my single door replaced. The techs did a great job. However, after the work they only checked the operation on the door they worked on. If they had checked the operation of the double door they would have seen it did not work. The electric eye next to the door they worked on was knocked out of alignment thus the door would not close. I have played with that eye several times and have it working, but it is still giving me trouble. I have never had problem with the eyes on the double door until now. (That door was installed 16 years ago.)

William Rosiak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was not happy that it took only 20 seconds to fix and cost $74.95. I will have to rethink next time I have a problem. Thanks Bill