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Read what people are saying
about Precision Garage Door

Precision Garage Door of Wisconsin
has received 15 reviews, averaging 3.00 Stars:
Review:

price for new door is outrageous how about some sort of discount. we are seniors, both over 70. maybe senior discount
Arnold & harriet Weiss
A Response from: Brian

Hi Arnold, I'm sorry that the pricing of doors has sky rocketed since the last time you purchased a door in 2004. I'm glad that we came to a mutual agreement on a price for your new door today! I know you will see that the quality of our doors far exceed that of doors made in the past.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was pleased with the service and the promptness. However, the follow up has downright been awful. The installer said he would email me a receipt. I verified my email address. The repair was done a week ago. I got an email from Brian, the owner, the next day, asking how things went, and asking me to write a good review. After attempting to email him, based on the email address his email came from, and getting a delivery failure, I called. I was told I couldn't have his email address, but "Andrew" would have the billing department send me the receipt. I still do not have a receipt for the repair done on 3/5 and it is 3/12.
Susan Castello
A Response from: Brian

Hi Susan, We apologize for you not receiving your receipt immediately. Our system sends out our invoices as an attachment in which some emails do not accept them from a website they are not familiar with. I was happy that we were able to use one of your alternative emails that accepted our attachment. We thank you for your patience and hope that you will reconsider your 3 star rating, since it was an issue with an email address and not the services that we provided you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had minor issue with garage door, with occasionally stop while coming down . Person from precision came and thought that may garage door rollers were wearing down, so he changed the rollers and charged me $190 for those. So when I asked him why they are so expensive? He mentioned that they are good quality and life long warranty. Later on when I checked at Amazon, cost of the rollers were only $20 dollars ! Such a rip off
Chandur Piryani
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Very nice garage doors, very pleased with the looks and quality, only reason for the 3 stars is that the installer did a very poor job of installing the decorative door handles, did not center properly and just eye balled things, the company did replace the panels and installed the handles properly, the technician that came to replace the panels did a very nice job, very pleased now.
Daniel & jane Dama
Service Provided:
Install Garage Doors
Review:

The two men that came out to fix my garage door did a great job with the mechanical repairs. They pointed out all the details that I would have over looked on my own and now the door works great.
Bradley Gietzel
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

A bit expensive when all is said and done. I could've probably gotten it done cheaper elsewhere, but I had would have to schedule the appointment for two days out. My garage door was stuck open and needed same day service. The three stars are all for Harris. He was awesome, quick, and efficient!
Adam
A Response from: Brian

We realize that sometimes an unexpected expenses can hurt your budget. We however thoroughly inspected your door and operator and pointed out a few items that should be addressed besides the broken cables, which you agreed to replace. We strive to leave your home with a door running in good condition for a long time to come.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I had the electronic eyes on my single door replaced. The techs did a great job. However, after the work they only checked the operation on the door they worked on. If they had checked the operation of the double door they would have seen it did not work. The electric eye next to the door they worked on was knocked out of alignment thus the door would not close. I have played with that eye several times and have it working, but it is still giving me trouble. I have never had problem with the eyes on the double door until now. (That door was installed 16 years ago.)
Tom Gauger
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I was not happy that it took only 20 seconds to fix and cost $74.95. I will have to rethink next time I have a problem. Thanks Bill
William Rosiak
A Response from: Karen B

I agree that our service technician was only there for a short time. The trolley on the operator was not engaged or locked in, which he fixed for you. Our service call is relatively inexpensive for professional on time service.

Service Provided:
Install Garage Doors
Review:

Service tech seemed more interested in selling me a new opener than looking to see if old one could be serviced. The install went well but had to call back the following day to have new unit serviced, as the chain was not tightened correctly and wouldn't allow the door to open properly every time. The follow up visit went well, and door is now opening properly with the new opener after the adjustments.
Lawrence Kuffel
A Response from: Karen B

We give every customer the option to either repair their current opener or explain the benefits of installing a new unit. It is always your choice whether you want to repair or replace your unit, unless the operator is beyond repair. You obviously agreed to replace your current unit based on the conversation with our technician. I'm confident you made the right decision!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Tech was a 5/5, prices were a 1/5.
Nick Steltenkamp
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I wonder why the next day when I tried to close the door and it stop and went back up. Again in the afternoon tried to close the door and it did go down. Still wonder what happened the first time that it would not close. Praying it will not happen again. It was a very costly repair.
John Bartol
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Two gentleman came to repair the door. Although they were able to repair the mechanical portion so that we can now use the door manually, which is greatly appreciated,they were unable to get the motor to work. They did not have a starter or spare motor.
Mike Peterson
Service Provided:
Garage Door Repair
Product:
Springs
Review:

very good job, but very expensive..........
Lana Klimenko
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

When I initially called, the operator was very helpful and professional. She confirmed all of my information (last name is "Boden" by the way) and also stated I would receive an e-mail before the visit with photos of the technitian who would come to my house. However the e-mail did not come through until hours after the technitians had already left our house and the technitians who came were different than who she had said would be coming. The technitians were very polite, professional and informative. Having spoken to a few coworkers who had similar work done recently, we found the prices to be rather high for this type of service. But we did appreciate the prompt and professional service.
Victoria Bonen
Service Provided:
Broken Garage Door Spring Repair
Review:

Rob and Joe did a great job. They replaced cables, rollers and end bearings. They didn't try to oversell me anything that was not needed. They were very professional and knew what they were doing. Very impressed with both of them. My only negative is that I thought the price was high. The initial $ trip fee and the markup on the parts seemed a bit much...$/roller and $/ end bearing. However, I was in a real bind with my cars trapped in the garage and Precision was able to come out with 2.5 hours after I called where other repair places could not so I was happy overall. I would use Precision again if they bring their cost for parts to a 50% markup.
Greg Meyers
A Response from: Brian

Greg, Thank you for the review! I'm glad we could service your garage door needs as soon as possible. Our company does its best to provide you the Best customer service, parts and warranty in the industry. Our IDA certified door professionals are some of the most knowledgeable in the area. Make no mistake when Rob is in your garage your door and opener will run better then new! Please remember that all our parts include labor, not an additional hourly charge. If purchasing and installing parts yourself is an option, you will find all things are comparable to the product sold. Thanks! Brian Hennings P.S. If you should find yourself in need of our service, CALL 24/7 and Speak to an employee!

Service Provided:
Garage Door Repair