has received 4321 reviews, averaging 5.00 Stars:
Milwaukee, WI
Product:
Greendale, WI
Amazing service, quick response, and technician who came out was knowledgeable and answered all questions I had.
- Paige Maciejewski
Product:
Kenosha, WI
Matt was awesome, went through everything and answered all and any questions we had. Gave us our options, with no pressure. We also did not realize until the next day we had a celebrity working on our garage door until we saw the commercial on TV!!!!! Thanks for your help Matt!!!
- Mary Pletcher
Product:
Greendale, WI
We choose Precision because this was the company that installed our garage door 2021. I just wanted to have it checked before winter weather sets in. I originally choose Precision as this company respects, cares, and hires military veterans. As a former service member (US Navy) I value helping veterans. Our technician, Jaxs, was just wonderful. Very friendly and knowledgeable. He too the time to clearly describe the work he was doing and any problems he discovered. Great job, great guy. Thanks
- Douglas A & Diane Phillips
Waukesha, WI
Word of mouth from friends and your add... Matthew was a very personable, knowledgeable, and an efficient technician. Matthew assessed my needs and gave me options as to how I wished to proceed. I would recommend him and Precision to anyone.
- Ed Magedanz
Waukesha, WI
Jax was the best, he came on time was very personable and did a fantastic job installing a whole new opener.
- Peter Smythe
Product:
Oak Creek, WI
Jackson was terrific. He called ahead as promised, arrived when he stated, was prepared, personable, provided information on the product, and resolved our issue!!
- Brian Kubik
Waukesha, WI
Excellent work done!
- Mary Ann Brennan
Milwaukee, WI
My overall experience was excellent from making the appointment to the actual service. The lady I spoke to when making the appointment was very nice and made the appointment with ease. On the day of my appointment, my technician Matthew B was on time and very very nice. He explained everything he was going to do and the pricing. He changed my battery, programmed my keypad and explained what all he did when he was done. He was very personable. In this day and age when customer service isn’t the greatest, I was wowed! Customer service at it’s finest!! I will definitely use Precision if I need garage door services in the future and highly recommend to others. Thank you for the world class custoner service!
- Crystal Johnson
Franklin, WI
Like most people, I wasn't expecting to need a garage door repair but the spring had other ideas. I have seen the Precision commercials and also had seen some of their trucks in my neighborhood recently. I visited the website and booked the appointment. Very simple. The next day my technician called about ten minutes out and arrived as planned.Mario looked at the door and gave me the recommended estimate. I agreed and he went to work. I am very happy with the job and professionalism of Mario and Precision. Thanks
- Jerry D
Product:
Franklin, WI
Outstanding service from Matthew. He showed me everything he was doing and why. He answered all of my questions and referred to Precision’s history of tuneups and work on my garage door. He made some suggestions on things I could do to help prolong the life of the door and included photos of the suggested lubricant and rust reformer. Precision has been my garage door go-to for about 20 years.
- michele e kenner
Product:
Milwaukee, WI
Thank you, Thank you Thank you! Mario V. is a great tech! Courteous, respectful, efficient with a great sense of humor. Pleasure to do business him and Precision! Thank you!
- richard wojciechowski
Product:
Muskego, WI
Amazing customer service and efficient work being completed in a timely manner. Mario was great! He communicated everything being repaired and what needed to be replaced with the total amount. I would highly recommend and use Precision again!
- Bartsch Management Company
Product:
Lake Mills, WI
Absolutely great service!
- Sean Hartzel
Product:
Pleasant Prairie, WI
All I can is the Mario was more than willing to help and I find that to be number 1 in my book. As I said to Mario I will be using you from now on. Thank you guys very much.
- Mark Rawa
West Bend, WI
I saw your ad on TV many times and decided to give you a call because my garage door would not open. Like your ad says you were there the same day and got it fixed. I did not have to wait to long you were there in about 2 hours. The technician was very nice and got the job done in 1 hour, I was impressed. I will recommend you to my friends for future work. Corinne Hahn
- Corinne Hahn
Product:
Burlington, WI
The phone staff was pleasant and easy to deal with. Mario, the technician, was knowledgeable and very friendly. He explained everything beforehand and gave me options to choose from. He was also great with my dog.
- Tommi
Product:
Kenosha, WI
Jaxs is very professional and fully explained what was needed to upgrade our door. His demeanor was friendly and engaging. I highly recommend him.
- Dennis Dilbeck
West Allis, WI
Mario was fantastic, very friendly and professional. I also appreciate the way your company stands behind its work and the products used.
- Todd Haugen
Lake Geneva, WI
Craig came in unknowing what to expect. We talked, he offered some ideas, I had questions which he answered and we agreed on what to do. Door much quieter and smoother running now. Very happy with Craig and the results
- Larry Rademaker
Product:
Bayside, WI
Was in an emergency situation, 0730 on my way to work, I looked in Google and your name was listed. I called and spoke with an actual person who was very very helpful and arranged for a technician to come within a few hours. He called me at work and met me at my home. Explained situation, rollers had fallen off on both sides, agreed to replace door and opener. He was able to lower the door which made me feel more secure. He was polite, helpful, explained everything. Super impressed. Very happy I chose your company.
- Janet Mahoney
Product:
Kenosha, WI
Colin was very kind and efficient - I greatly appreciate his service!
- Nancy Knickerbocker
Product:
Middleton, WI
The problem was diagnosed and taken care of efficiently and successfully.
- Lynn Bybee
Sussex, WI
I requested quotes from several companies. The only one that returned my call was precision and they did so within the same work day. I scheduled an appointment. The gentleman that arrived was very friendly. Very helpful. Was honest about options and gave me a quote that I believed was fair. I signed the contract, gave him a down payment and right now I am looking forward to my brand new custom made garage door with a new opener. Thank you Precision.
- Lauri Schwefel
Product:
Milwaukee, WI
Precision Overhead Garage Door was on Angie.com and appeared to have a good reputation & high ratings so we called to have them take a look at our garage door. The door had not been serviced for many years and ended up needing new springs, lubrication & replacement of several other parts.Matthew arrived promptly on time and was very clear in explaining what needed to be done including pictures with detailed explanations. We had the recommended work done and now have a nice warranty on the door and the work that was completed. We would definitely use them again.
- Carolyn Boehmer
Evansville, WI
It is really true what Precision's ads say. A real person answers the phone 24/7. Very courteous and listens to the problem. I called at approximately 9 PM on Tuesday and the service tech was here before 9 AM on Wednesday. My problem was a very noisy double garage door. The service tech was great. He called me when he was 30 minutes away. He looked the situation over and explained what the problem was with my noisy garage door. While he was here, he checked the other garage door and recommended a fix for it to prevent a huge problem in the future. The thing I don't want is an inoperative garage door in the middle of winter. He showed me what to do twice a year and how to prevent the garage door from freezing to the cement floor when there is ice and freezing rain. He was also very neat. He cleaned up any drips from lubricant, etc.I am 100% satisfied and so glad I made the call to Precision.
- Mary Libby
Milwaukee, WI
I chose Precision due to the excellent reviews and they weren't wrong. Matthew showed up in a timely manner, super polite and informative. He handled my issue within minutes. I liked the fact that Precision sends you a pic of your tech ahead of time. I will be contacting them when I'm ready to purchase a new garage door!
- Alice Fuller
Milwaukee, WI
I was so pleased with how quickly I had a response when placing a call for service on a Sunday afternoon for a non functioning garage door opener. I was even more pleased when Colin arrived less than 2 hours later. He was wonderful assessing the situation and showing me the proper care of the garage door in the future.
- Sue Cribb
Milwaukee, WI
Collin did an excellent job. He is very knowledgeable, friendly, courteous and professional. I would definitely recommend Precision garage door.
- Richard Steinbrenner
Milwaukee, WI
My service technician...Joseph Dishaw...has great communication and customer service skills. He explained everything to me...was very respectful and very good at his job. He arrived in a timely manner and I feel very confident in his ability to do the job right!
- Juanita Cox
Product:
Jaxs arrived on time and finished the job within the time he stated. He was friendly but professional. Explained what needed to be done, gave me a price and that was it. The system operates so much quieter than the previous system. Thank you Jaxs and your company for doing such a great job. I've used Precision in the past and once again I was not disappointed.
- Viola Ewing