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The guy was very nice explained everything and gave suggestions on maintainability of the garage door

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I called Precision on Friday at 1:30pm because I needed same day service and I was drawn to Precision’s advertising promising same day service. Unfortunately, they could not get me in on Friday and I was scheduled for Saturday between 4pm and 6pm. My garage had to remain open all night which made me nervous. Stu contacted me on Saturday at roughly 3pm telling me he would be there at 4pm. When I arrived, he was there and he already had three repair options to show me on his IPAD. The prices for all three options were much higher than I expected however, based on Stu’s recommendation, I chose the “Best” option. Stu was knowledgeable, polite and efficient. He completed the job by 5:15pm. He explained the lifetime warranty to me and based on the system he installed, I am confident that I will not be having any garage door issues for a long time. The overall service/experience with Precision was very good and I would recommend Precision to a friend.

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We are extremely pleased with the work provided by Precision and Matt, their field service technician. Matt explained the issues with our problematic garage door opener. He reassured us that the 25 year old door open could be repaired. However, we elected to have a new one installed. We couldn’t be more pleased with this company and their professional, knowledgeable technician, Matt. We will recommend Precision to our friends and neighbors.

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Arrived within a few hours after I called. Polite & efficient work. Highly recommend.

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Was able to talk to a rep. & get the service I needed right away. Tried other companies with the numbers being disconnected or no one would answer. I know if I have a problem I can call & someone is there night or day 7 a week , even on weekends - Saturday or Sunday. That is reassuring if I have a problem someone is there to answer the phone & send someone out if needed.

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Professional, quick, even answered all the questions my young kids had while he was working.

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The service was excellent, efficient and Daniel was very kind explaining everything. We will recommend your services

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My problem turned out to be much bigger than I expected and the repair man was so thorough and explained everything. They are honest, priced well, and get to you quickly. I’ve used them before and will always recommend them highly!!

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Great service, detailed, at solid communication. Enthusiastic and friendly staff who were prompt and fit me into my time frame. A solid 5 star. Good job.

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I called Precision door around 10 AM and the technician was at my house at 1:00. He only needed to replace the springs because the door was still in good shape. He could have performed more work but said my door really didn't need it. The door works great and is pretty quiet. I'm very satisfied.

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This company was excellent. One of our door openers had stopped working so we contacted Precision. The customer service rep we spoke to on the phone was very polite and helpful. They responded very quickly and sent out a service tech named Rick who was courteous, friendly, and professional. He was able to immediately diagnose the problem as being a bad circuit board and had the opener fixed in no time! He then noticed that the light bulbs in our two openers were not the correct size so he replaced them for us with the correct ones we had on hand. Rick then inspected all aspects of both of our double garage doors and found no other issues. Before he left, Rick also lubricated the rails on both of our doors. Needless to say my wife and I were both very impressed with this company's service and professionalism

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Prompt response. Technician, Rick, was knowledgeable and gave guidance for using the opener. The installation was a great improvement. Definitely would hire again.

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Dear Mgr of WisGarageDoors.com, I just wanted to take a minute to thank you for employing Stu Ellenberger. He was just at our residence for a service call that our local Bldg. Inspector indicated was necessary due to improper garage door opener installation. The electric eyes on the door were installed at a hgt. of 12” from the base vs. the 6” hgt. that the Bldg. Inspector said is the correct hgt. As Stu pointed out, there is no state code governing the electric eye height. The mfg. recommendations are that the installed hgt. should be between 6" and 12’’, which it is. I must add here that the garage door openers have always worked perfectly! Thanks again to Stu for being on top of his trade! He saved us a needless repair and from fixing something “that ain’t broke”! He was knowledgeable, on time, courteous and is an excellent representative of what Precision Door Service stands for. Thanks again to Stu and Precision Door. 5 Star Rating for sure....if we could give 10, 15 or even 100 stars, we would!!! Jerry and Jeneene Heintz

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Tanner was excellent- explaining everything.

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Very impressed with the knowledge and professionalism presented by your representative. Pleasurable presentation and kindness.

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Stu was awesome as he showed up early so that I could still make it to work on time on a weekend. I was highly impressed by his knowledge and work. The reviews are true and I am glad that I chose them. Thanks again for the great service.

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Great customer service. Booked my appointment promply. Repair service person was friendly. Responded to all my question and concerns with care and courteously. Did a great job fixing my garage door. Thank you!

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Knowledgeable technicians, courteous service, quality workmanship.

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The two very friendly service technicians arrived early Saturday morning, on time and had my door operating properly in minutes. It was clear that the owner of this company is very concientious about the quality of technicians in his business. As a home owner it really adds a tremendous level of comfort when the people coming to your aid are such clean cut, out going, and approachable individuals.

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Dave was very precise, time effective, polite, sense of humor, and knew what he was talking about even though I knew what I was talking about. Even more than that he did a thorough job and was very educational.

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I was very please with the service. They did a great job!

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My experience with your company exceeded any and all expectations of a service call. Mike was outstanding.

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My experience with your company exceeded any and all expectations of a service call. Mike was outstanding. I don't have anything but positive things to say about the service, the equipment and most of all, his professionalism and education. I've had a lot of service at my home and have never had anyone as knowledgable,courteous and informative as Mike. Your company will be recommended to every person I know based on his work. Kudos to Precision and the hiring practices you employ. Best experience I've had to date!!!

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Same day service. Explained everything and replaced what needed to be replaced in a timely matter.

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Very efficient and knowledgeable ~~ nice to do business with!

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My technician was fantastic, he did everything that was asked, answered all my questions and did a great job. Thank you.

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Great service!!!

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Great customer service from the phone operators, as well as the technician. Bakari was very knowledgeable, courteous and professional. He pointed out a number of things about my existing garage door and related parts that were not up to current performance and safety standards. Very pleased with the outcome. Great experience!

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Customer service was excellent. Very knowledgeable about the products and prices. on time for all appointments and called ahead just to confirm. Very happy with everything overall!!

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I had a cable that snapped and a rusted roller. Mike called and scheduled the appointment in a very timely manner, was professional, and got the job done in a matter of 45 minutes. He explained what was to be done before hand, explained why both cables should be replaced, gave a price estimate, and left nothing to surprise. I will be contacting precision door for future repair's, service, or new installations. Excellent service.