Read what people are saying
about Precision Garage Door

Very good service.

- Jill Sikorski

Bakari is great. I am very happy with the work he did for me and if I need service in the future, I would like Bakari to come out again.

- Janie L

Called at 8:30pm, and I had an appointment for the morning. Technician Mike Zahn was great, very professional, he showed me what he had discovered when he started taking the garage door hardware apart. Such as the damage that was being done from bad bearings, pulley issues and also what would/could cause future problems. I then decided to get your Torsion Package with the lifetime warranty. I would definitely if possible ask for Mike Zahn again and I would recommend Precision Overhead Garage Door Service.

- Suzanne Litke

The gentleman arrived and checked the door over even though it worked when he got there (of course I had not opened it for 3 days) he checked it over and told me I needed new rollers and explained why, the old ones were made of plastic and the metal rails would freeze and so would the rollers. He gave me the cost said he would have it fixed in 30 minutes and he did. The door opens and is so quiet now, he asked me why I called them, My neighbor had given me there name as he had used this company before. He said to be sure to call if I needed any thing else. Great job.

- D'ann Hocking

In November we had our garage door fixed through your services and were satisfied. When this new problem occured we naturally thought of you. It was a bitter cold day and the young man who got out to us about 6:00 pm that evening. I knew he already had a full day of repair work under nasty conditions. He was just great! He found the problem promptly and was pleasant and informative to us throughout the process of repair. We are very satisfied.

- Robert Kleinfeldt

I already submitted a review but did not have the name of the technician who seviced us. He was Mike Zahn, I believe.

- Robert Kleinfeldt

Our technician was very professional and described everything that needed to be replaced before he did it. He also explained the cost involved. It was a very cold day and we really appreciate him getting our garage door working again. Thanks so much, Tom and Sue O'Brien.

- Tom O\'Brien

Technician was on time, knew exactly what was wrong, gave an estimate and had the opener fixed and adjusted within 45 minutes. He was polite and knowledgeable. The only reason that it wasn't a five was that I thought that the price was a bit high. I could have almost gone to Lowes and gotten a new one for what it cost, but since I know that my opener was good quality and didn't know about Lowe's openers I opted for the repair.

- Craig Beisiegel

Ken was professional and quick. He found bad side brackets and offered to replace those too. Job took him 1 hour on a cold Friday night. I was a bit disappointed in the $65 charge for each of the bracket mounts.

- Robert Mcallister

Bakari was very prompt and called 30 minutes before he arrived to make sure that he had the correct address. He assessed the situation and told me that all I needed was a new spring, without trying to give me a sales pitch on buying stuff I didn't need. That was much appreciated. When he was finished, he did show me something that could potentially cause me problems down the line. It was very informative and he was a quality technician. Would definitely call again if a repair is needed.

- andrea gendreau

My garage door needed new springs and rollers. Your technician came earlier than I thought and repaired everything rather quickly. I had the impression that he knew what he was doing and I was grateful to have my garage door fixed so promptly on this cold day.

- Inge Ferosie

I called Precision Door after finding them on the web because I needed a broken spring replaced on my garage door. The technician, Bakari,was very professional and knowledgeable, and did an excellent job with the repair. He even came back to address a concern I had with the door and he answered my questions going "above and beyond" my expectations. I appreciated the honesty and integrity of he portrayed.

- Mike Sells

I initially called because my door had fallen off the rollers on a Thursday night. The phone person I talked to was very friendly and offered a dispatch, and reviewed my options. We ended up scheduling a Saturday morning appointment. Bakari the technician that came out Saturday morning was awesome and discussed my options for repair and replacement and decided that a replacement was more cost effective and would fix the root cause of the issue, instead of band-aiding the problem. Steve the installer that came out to perform the replacement was awesome as well, promptly replaced the door and explained to us what we needed to do to maintain the door so we didn't run into issues with it. I was initially hesitant due to reviews that mentioned high cost, but when we discussed the repair and replacement costs they were right in line with what I was expecting for professional service and quality. A+, would recommend.

- Katie Bose

Mike Gonyo was the rep who came to my house two days in a row and he was a wonderful, conscientious installer! Mike was very thorough, and despite the cold weather took the time to explain the opener, the keypad and the workings of the garage door! I'm so grateful to Mike and to your company: both of you saved me a lot of money and put my mind at ease knowing my brand new opener won't be shut down again by other signals in the area. Thanks again!

- Mary Novotny

We had our garage door fixed twice this past summer by another company out of Cross Plains and it never worked right. So, I just looked in the Home Pages in the Sun Prairie directory and saw Precision's big add with a $20 off coupon.

- robin heinemann

I'm glad we could help fix the problem that the other company couldn't.

I was dissatisfied with the delivery of service. The window was from 10-12 we rearranged an appointment and waited the morning. The technician called arount 2PM stating he was running late and would be there in a half hour. We understand schedules are sometimes unpredictable but when he knew he was not going to make it by 12 we should have recieved a phone call to let us know this.......This was a return call as the opener needed to be reset from the day before-- Other than this we were satisfied with the price, knowledge and workmanship from the technician the day before---the second day was a different technician...... The day before I was impressed that the technician called after being notified that the problem was completely fixed. This is the type of service I appreciate. Thank you, Joy Ninedorf

- Joy Ninedorf

We sincerely apologize for the inconvenience. We really do try to stay on schedule and notify our customers if we are running behind. We are truly sorry that we failed to call you sooner. We are however very happy to hear that your service experience went well and we do hope that you will keep us in mind for your future garage door needs!

Stu was outstanding! He discovered the problem immediately, and it was only a matter of minutes before our garage door was up and running perfectly. I would definitely refer my closest friends to Precision. You've got a great team, Brian, and they reflect great credit upon your business!! Give my best to Stu!

- Mike Smith

Our old Stanley Garage opener failed and the Service Technician tried to repair but the gears were broken. He gave us the options and we agreed to replace just the opener at this time. He reschedule the install the next day and no repair charge was incurred and appreciated. He was able to come earlier and called to see if it was ok and I said yes but give me about 5 minutes. He took his time to complete the install and replace all the old wiring and put in the new opener and walked through the features after it was completed. Very cold day and I appreciate his excellent work. I would have given 4.5 stars if there was that option. My only disappointment was only one remote for a two car garage and the cost of a second remote quoted I felt was expensive. We found Precision in the phone book we had and I had notice one of your vehicles when I was out shopping and it made a positive impression on me to select it in the book.

- Dale & Kristi Bonaparte

Knowledgable technician, worked quickly, explained all of the service and showed the parts that were taken off for replacement. Would have been 5 star if we had not had to have a return trip to reset the opener. Thanks. Joy NInedorf

- Joy Ninedorf

Prompt, professional service! Highly recommend your services and products.

- Robert r & jody l Burdick

Service tech seemed more interested in selling me a new opener than looking to see if old one could be serviced. The install went well but had to call back the following day to have new unit serviced, as the chain was not tightened correctly and wouldn't allow the door to open properly every time. The follow up visit went well, and door is now opening properly with the new opener after the adjustments.

- Lawrence Kuffel

We give every customer the option to either repair their current opener or explain the benefits of installing a new unit. It is always your choice whether you want to repair or replace your unit, unless the operator is beyond repair. You obviously agreed to replace your current unit based on the conversation with our technician. I'm confident you made the right decision!

The serviceman Mike came today to fix my garage door. He was knowledgeable and very professional. He gave me his professional opinion and did not pressure me in any way. He is a really nice guy. I shall recommend Mike and your company to my family and friends. Thanks Chris

- Chris Hill

Technician arrived during the scheduled time, found the problem and quickly fixed. Thanks much.

- frank szpek

Good service, tech was excellent, knew his job.

- William Lazarski

I was very impressed with Mike's professional and friendly manner. Mike took the time to educate this 1st time homeowner on how to care for the garage door, what to look for and when it would be time to call a technician. It was a very cold evening and I would think I was his last job for the day and wanting to get home, but he took his time. I give him a BIG pat on the back for the GREAT job. I will be calling precision for all my garage door needs. Thank you!

- Connie Gudbaur

I liked both the $20 off and the same day offer. The service was friendly, on time and thorough.

- Nancy Olson

Precision came recommended by a friend and they did not disappoint. Our technician Mike was prompt, and very knowledgeable. He explained thoroughly what issues we had and what he was doing to repair them. I would defintely call them again for our future needs.

- Brenda Pfeifer

The service technician (Mike G.) was very professional, experienced and had a great attitude. He walked me through the process of repair and installation of my new garage door opener.

- Clark Jones

Our garage door stopped working. It would not close and kept bouncing back up. I did not know who to call so I did a google search and found your company. I was very happy that your technician could come at night and we did not need to take a day off to get the garage fixed. He was professional, informative, and helpful. I would definitely recommend this business to others.

- Michelle Sholpa

Bakari was polite, professional, worked in a timely and efficient manner and explained exactly what he did. We were more than pleased!

- Sharon K