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about Precision Garage Door
Precision Garage Door of Wisconsinhas received 4177 reviews, averaging 4.87 Stars:
Oconomowoc, WI
Product:
West Bend, WI
We chose Precision from their ad in the telephone book. We called on a Saturday morning at 7 a.m. They gave us an appointment time of 10 a.m. - noon, and were there at 9:30 a.m. Service was efficient, the technician was thorough, and we would use Precision again.
- Gary Brussat
Product:
Menomonee Falls, WI
The reviews and technicians photos gave me confidence. Also the person on the phone was courteous and gave me a quote. Had the springs replaced - good, efficient work by technician.
- Michael Gersmeyer
Product:
Madison, WI
Good job thank you. Great techs! Fast response too.
- Bridget Murray
Product:
Oconomowoc, WI
Awesome service!
- John Eckert
Product:
Oconomowoc, WI
Very quick service! Very knowledgeable employee! Mike G. took time to explain in depth to me what he was going to be replacing. After the job was complete he showed me several hinge points to lubricate on my own. Again my compliments to Mike G. he is a definite asset to your business.
- John Eckert
Product:
Madison, WI
I needed assistance for my elderly mother's garage door. Precision was able to come out the same day I called. The problem was more complicated and involved than I had figured. Precision indicated what else needed to be done and explained the costs and even pointed out alternatives (whole new door) which would be about the same price. Excellent work and pleasant to work with. Even though came late in the day (the time agreed to) they finished the job. Would gladly recommend to others.
- Sally Vergeront
Product:
Sun Prairie, WI
The spring broke on my garage door after 50 yrs and Precision had a full page add in the Sun Prairie phone book that said they repaired or installed a new one - so I called, they came to look at it the same day and told me it would cost 1/2 as much to fix as to buy a new one - and probably couldn't get the same rollers - too old. So Mike Z gave me an estimate and rather then get more estimates and wait longer just called the next day and ordered a new one. Steve installed in 4 hours and told me how to oil it and it looks great and is much quieter then the old one. It was time.
- Sue Belz
Product:
Madison, WI
Prompt and courteous service.
- Anne Svercek
Product:
Pewaukee, WI
Our garage door spring was repaired on the same day that we called. The technician, Stu was very knowledgeable and repaired the spring in very short order. While he was here, he even replaced a faulty opener / switch.
- Paul Chadwick
Product:
Pewaukee, WI
Bakari was prompt, courteous and professional. He took the time to explain the work he was doing and did a great job with my repair.
- aaron sleight
Product:
Madison, WI
Tech was great 5 stars to him very helpful!! Thank you! Will contact on Monday about estimate we have.
- Bridget Murray
Product:
Thiensville, WI
Broken spring. Stu was very knowledgeable, friendly and efficient. He also replaced all of our rollers as well as cables on one door after we looked at everything. He also waived the service charge after arriving late, which we appreciated. As a result, we will consider using Precision again.
- Karen Huffman
Product:
Waukesha, WI
I thought your tech, Bakari was a very nice and professional technician. I do have some concerns on your prices. He replaced the cables and reset the tensions. A job that took him less than 30 minutes to complete. I am guessing you have standard labor pricing per task that the $ 90.00 you charged was the cost whether it took him 30 minutes or 60 minutes. Also the cost of the cable was too high I thought. I understand you technically delivered the parts to me with the service and I understand about mark ups, after all you and I are in a similar business with field techs and customer service but again, the parts costs seemed a little high to me. Maybe it was your tech who is that good that he was able to perform this job in a short amount of time. I think you are lucky to have him. He is very professional and explained to me the workings of the door and how important proper maintenance is to prevent things breaking. I am very satisfied with Precision and Bakari. In the future, if I have any needs, I would like to request it is him that takes care of me. Thanks for your time.
- tim smoody
Product:
Kenosha, WI
Mike was very professional and handled all our questions.
- Susan Dugan
Product:
Franklin, WI
The technician arrived on time, completed his job and cleaned up all within an hour. Friendly excellent service.
- Thomas Ludka
Product:
West Bend, WI
Called at night for a broken spring and got an appointment the next morning. Mike & Dave were extremely professional, knowledgeable and courteous. They explained all my options, and completed the repairs in a very reasonable amount of time. The garage door is smoother and quieter than when it was new. Very satisfied with all the work performed!
- Scott Bellon
Product:
Milwaukee, WI
Sales person was very helpful.
- Tom Lundgren
Product:
De Forest, WI
Adjusted limits to work correctly fairly quickly.
- john sikora
Product:
West Bend, WI
I was VERY satisfied with the work done. Mike was accomplished & very friendly. He let me know what he was doing & why. Hopefully I won't need your services again, but if I do, I will request him! Thank you for a job well done!
- Jane Limberg
Product:
Madison, WI
Service was quick, and efficient. Your technician took the time to tell me how to better take care of my garage door, and explain to me why it wasn't working. I'm more than pleased with your service!!
- Julayne Jelle
Product:
Oak Creek, WI
Great warranty coverage, fast professional service.
- Lance Brown
West Bend, WI
Mike my service guy was very helpful - showed me how I can adjust the operator up/down and how to grease the rollers/hinges each year. Totally worth every penny. When you are a single mom, often times you hate making a call for service, but it was a great experience, felt totally comfortable.
- Stephanie Hall
Madison, WI
Needed a free estimate for new garage door opening. Employees were very professional.
- Judith Stone
Jackson, WI
One star? Why? You may ask. My only answer can only be, greed! I just purchased this residence and was told by the seller that one of the garage door openers was broken. It had a new battery but it still didn't work. So i "googled" your business name, got the phone number and called. I explained to the receptionist what was wrong and was looking for some advice. She insisted that a technician would have to come and diagnose and repair the problem. Your technician arrived in a timely manner. he was very polite, friendly, etc. I explained what was wrong to him. He asked for the remote, pushed a button on the opener unit and pushed the button on the remote and told me the problem was solved as he had just re-programmed the remote. THAT simple act cost me $84.95. That little problem probably is very common. I used to live in Washington Co. but left for 12 years. I guess I'll have to shop around in the future and stay away from Menomonee Falls. By the way, I will give your Technician 5 stars as he seemed like a "stand up guy".
- Robert Miotke
It may seem like a simple repair now that the work is completed. There are many variables and components that can break or wear down on an opener. To troubleshoot every single one over the phone would be hard. We do however have videos on our website that address common issues that could be tried before calling us and/or referencing an owners manual. When you called us, I would believed that you had exhausted all your efforts and decided to call a professional to diagnose and fix your issue.
Cross Plains, WI
Mike was on time, explained things and did a great repair job. Thank you!
- David Lueders
Product:
Milwaukee, WI
We needed new springs,etc. Mike showed me what was needed in detail,and why. Mike and Dave did a great job. Well done guys. Ron Lundean
- Ronald Lundean
Product:
Menomonee Falls, WI
Mike has been out to our house twice in the last 6 months. He is reliable, courteous and very thorough. Our door was going up but not down. It turned out that a roller was out of the track.
- Karen Toboyek
Menomonee Falls, WI
Mike has been out to our house twice in the last 6 months. He is reliable, courteous and very thorough. Our door was going up but not down. It turned out that a roller was out of the track.
- Karen Toboyek
Hartford, WI
WE WERE VERY PLEASED & SURPRISED AT THE QUICK & EFFECIENT SERVICE WE GOT. MY HUSBAND HAS MEDICAL ISSUES & NEEDED AVAILABILITY OF OUR CAR SO GETTING OUR DOOR FIXED QUICKLY WAS VERY IMPORTANT. THANKS BRIAN, WILL RECOMMEND YOU TO OUR NEIGHBORS.....THE REMMERTS
- Judy and Tom Remmert
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
I was very impressed by Stu. To start out, I place a premium on arriving during the window promised and I am happy to say that Stu showed up right in the middle of the promised window. He walked me through his observations of my garage door and then was able to fix the spring and get me going rather quickly. I would definitely recommend Stu.
- Chris Stanley