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about Precision Garage Door in:
East Waukesha County, WI
Precision Garage Door of Wisconsinhas received 589 reviews, averaging 4.89 Stars:
Brookfield, WI
Muskego, WI
We were visiting our son when we needed to call for garage door replacement. Didn't know who to call, but got lucky when we called Precision. Awesome people from the person answering our call to the installers. Install and product were of great quality. When more work needed to be done months later there was no hesitation on who to call. Precision did not fail us. We weren't visiting at the time so everything was done by phone call. They kept us informed on repairs and did another fantastic service. Great communication especially being we are out of the area. Kudos to the whole staff at Precision!!
- Dennis Baus
Product:
Waukesha, WI
We had Precision out to our house on a Monday for an estimate on replacing a panel on our garage door. We were told we would have an estimate later that day. Followed up 3 times only to finally be told they couldn't replace the panel for our brand of door. If we hadn't followed up 3 times we wouldn't have found out that information. No apology and terrible customer service. I'm in sales and would have no customers if I treated my customers this way.
- Paul Stewart
Sussex, WI
You have serviced our door before and did a great job! Another great job by Matthew Berends did a Great Job today as well! Thank you!!
- Randy Schmitt
Muskego, WI
8/14/24, 6:45am CST: I went to open my garage door, on my way to breakfast and the spring broke. It’s an 18ft door and was very heavy to open on my own, so I had to get a ride with a friend. 8/14/24, 8am : I called Precision Door and was told a tech would be here between noon and 4pm. 8/14/24, 10:38am: Technician Ahmad Perkins called and said he would be over in 6 minutes and he was. Very impressed. 8/14/24, 12pm: Garage door springs and bearings replaced, garage door lubed, verified operations and readjusted door to open and close more smoothly. COMPLETE. Technician Ahmad Perkins arrived and greeted me and my 120 pound Great Dane, who was excited to see him and followed him around most of the time. He explained to me what he was going to do, how he was going to do it and gave the estimate. I agreed and he was done in a short time. I appreciate the fast turn-around, the skill set of the tech to ID the issue and then show me what caused the spring to break. Ahmad is an excellent technician with the skills needed and the customer service required to recommend Precision and give them 5 stars.
- Mike J
Product:
Menomonee Falls, WI
I was extremely pleased with your technician Ahmad. He was always professional and helpful with explaining my options. We will always call Precision in the future.
- Jerry Heilman
Menomonee Falls, WI
On Wed., 31 Jul 24 we had Ahmad Perkins from Prec. Garage Door service our two garage doors--one single car, one two car. He adjusted counter balanced springs, lubed, addressed a bad "POP!" sound, addressed electric eye safety aim issue and then addressed, fixed a key pad that had stopped working. He was professional, knowledgeable and efficient. Plesant young technicician. Appreciated his service. Well done!
- Peter Schmitz
Brookfield, WI
I live in a condo and my 2 car garage door wouldn’t open so I called my client service dep and asked if they could recommend a company or 2 which they did. They advised they had used PrecisionGarage and so I gave them a call. However technology has been touchy and we got cut off. Admittedly I was a bit frustrated so decided to contact later and this time I used the online app option on their website. It’s the greatest and I got an appointment for Sunday and it took only a few minutes. On Sunday I got a text from the company and a call from Carlos stating he was on his way. The tech explained the process and I was provided 3 options as to repair, warranty and price. All of this is done online via the laptop/tablet. As it turned out I need a new spring plus a rotor plus new rollers. We agreed on a the work and price and he went to work . When finished Carlos had me check the opening and closing of the door to see it was working. He was knowledgeable, friendly and the job was completed in about 1-1/2 hrs. I would definitely use them for future tune ups and recommend Precision to family and friends. Great service many thanks!
- Pamela Hoover
Product:
Menomonee Falls, WI
Jake was very nice. Thank you for your excellent service. Great job!!!
- Scott M.
Product:
Waukesha, WI
My garage door spring broke 2 days ago. We looked around for a company to come fix it, and settled on Precision. Their answering service was very easy to talk to and get the appointment scheduled. Colin the technician was super great to work with and explained all the options available to me to fix the door. He did the work very quickly as well and answered any additional questions I had. Super happy with the speed and professionalism of this company and everything is done electronically as far as billing/paying.
- Joey Tyler
New Berlin, WI
Explained all aspects of the garage door opener and spring. Also pointed out the age of it and how many years might be left.
- Kenneth Knitter
Brookfield, WI
Matthew was amazing. Talked us through everything. I would recommend Precision to everyone.
- Frank Calarco
Product:
Menomonee Falls, WI
I do not appreciate companies that come in and try to upsell and oversell. I just paid $700 for the same repair that cost me $325 ten years ago. The first thing your technician did is tell me everything is failing and I should pay $1,750 to repair and/or replace everything. I will never do business with a “Neighborly” company again.
- Ray Bruckert
Product:
Brookfield, WI
Todd did a thorough job of presenting the garage doors and different options. Was very professional and knowledgeable We haven’t purchased yet, but will be making our decision very soon.
- Darlene
Waukesha, WI
Very prompt service. Ahmad quickly assessed the problem with our garage door, presented options and proceeded to fix the door…very courteous and professional. We are very satisfied with our experience.
- Mary Jesse
Muskego, WI
I had a garage door spring break late on Friday. I called Friday night and they sent somebody out Saturday morning. First thing. Collin did exceptional job on repairing my garage door and explaining all my options at the time I was very pleased with the professionalism and the work that Colin had done, I would recommend precision door company to all my friends for their garage door repairs thanks again Colin
- Rick Borkowicz
Product:
Menomonee Falls, WI
Next day service was excellent. The technician was pleasant, knowledgeable and professional. I was happy to patronize a veteran owned business.
- Paul V
Menomonee Falls, WI
We had Precision before and received excellent and quick service. People are nice and gave us good service. So far so good.
- David Blank
Product:
New Berlin, WI
Overall, I did not have a good experience working with you guys and I would not recommend you to anyone. To start I was originally told the job would take 6-8 weeks and it ended up being almost 6 months by the time the doors were installed. I had two doors installed a 10x10 and a 18x10. The 10x10 turned out fine, but the 18x10 I thought was installed very sloppy and careless. There are a lot of mis-drilled drilled holes, there a gaps left around the weather seals. It also looks like one of the back braces was ordered incorrectly but installed anyways. Your technicians also had to come back multiple times to finish the job. Your phone system is also terrible and very impersonable. When I was told someone would call me back, I never received a call back. I also feel I am a very realistic person when it comes to projects and understand mistakes happen and things can take longer than what was originally promised, but this project was not handled correctly and dragged on way too long.
- Bruce Olszewski
Product:
Waukesha, WI
BRIAN: I choose Not to give you any star/rating because of your business desires to over-charge. I called on a referral, not seeking preliminary estimate/range of service. I agreed to a $69 fee for a tech to drive here for a quote. We spoke, he gave 3 prices: Full torsion spring & shaft replacement to the existing door @$1000.oo (also plus work @$1250.oo & $1500.oo). I believed each was High Price, but agreed to the lowest dollar repair. Had I done my tele/ homework prior, ie Geis Door @ $272, Hartland Door @ $273, & A-1 Service @ $382 less $75 coupon= $305 (all materials&labor) I believe I am due compensation-You are not Fair - bad business!!
- Tom Hoffman
Sussex, WI
Because I used them before and am confident in the job they do.
- Colleen M Berdelman
Product:
Muskego, WI
Picked because it is Veteran owned. Jacob was very knowledgeable and courteous. He did a great job and explained everything.
- Randy Reinke
Product:
Menomonee Falls, WI
Rapid response. Outstanding service. Honored warranty without any hassle. Definitely recommend
- Brett A & Jessica Barkimer
Product:
Waukesha, WI
Jacob was on time and did a great job . We are very happy and will always call Precision Garage Door for service!!! Thanks Much!!
- David & Cathy
Menomonee Falls, WI
Jason great job!, 2/272024
- William Tetting
Menomonee Falls, WI
Great Service!
- Jarmila Koepp
Menomonee Falls, WI
Excellent service. Quick and reliable. Technician did a great job and knowledgeable.
- Andy Maliborski
Product:
Waukesha, WI
Jake did an excellent job. I appreciated his diligence and prompt work because the damage situation was causing me to miss work and, therefore, costing me money.
- Stephen b Gardner
Sussex, WI
Used your company 8 years ago to install a new door. when this one broke I went into my files and got your number. Door broke Friday night, it was fixed by noon Sunday. Fantastic. Aaron did a wonderful job. Didn't check your advertising until after. It was then I saw you give a discount to veterans. Wish that was mentioned at the time of service. Love my door.
- Michael Jenkins
Product:
Menomonee Falls, WI
Matt was excellent! Very knowledgeable and answered all my questions. I had confidence in him. Very personal and professional. Great customer service! I would highly recommend Precision Garage Door! I will definitely use them again should a problem arise! Thank You Matt!!!
- Robin Beischer
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
Prompt, affordable service. We were given several options to approach the problems we were having with our garage door. Our technician was friendly and efficient. He made sure we understood the work that was being done and and reviewed it with us upon completion. We would highly recommend and definitely contact this company again for any future issues.
- Mary R