Madison Location
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about Precision Garage Door
Precision Garage Door of Wisconsinhas received 541 reviews, averaging 4.89 Stars:
Madison, WI
Product:
Madison, WI
Nick was great, ran thru all my options even the cheaper ones. I ended up going more higher end and he showed us what we needed and got us all setup.
- Greg Dyslin
Product:
Madison, WI
We were very satisfied with the whole process. I knew the technician, Jezrel White, from prior service work, so I requested his assistance. He was out as soon as possible and made a recommendation. Very professional! The company has a great communication system via email notifications and calls as necessary. I will think of Precision Door Service as OUR go to company has future needs.
- Carey Cress-fose
Product:
Madison, WI
My garage door spring broke and the technician was out when he said he would be there. He was extremely polite and gave me options and explained the options. He did excellent work and was done in one hour. I was extremely impressed with him and his knowledge and handy work. I only wish I could remember his name but tell him thanks for his quick good work.
- Bonnie l. & phyllis Buzogany
Product:
Madison, WI
Very satisfied with the whole process and the technician Nick Oelze. The customer service from the initial call was professional, and informative. Setting up the appointment was easy and they were readily available to my schedule. The website also provided a lot of information and discounts which I used to waive the trip charge. Nick Oelze was also very professional, friendly and did a great job. I am very satisfied with their product also however, it was a bit pricey but since they offer lifetime warranty I believe it's WORTH it. For spring repairs I would suggest future customers to know what kind of spring system they have when calling to set up the repair. Precision does not work with outdated EZ set torsion springs, and they will convert them to a normal torsion springs which would give you a better system overall along with their oil coated springs. You get a better product!
- Jennifer V
Product:
Madison, WI
I came home to a broken garage door after hours the day before the long Labor Day weekend. I called the firm that had installed the door. They did not call back the following day, so I called them and they said they could not come out until after the long weekend. I called Precision and they came at the early end of the two hour time they had given me. The technician gave me two suggested routes for repair and improvement. He explained everything. He was thorough and professional. Precision Door Service is our NEW provider!
- Betty & james Custer
Product:
Madison, WI
Nick arrived on time and he did a nice job in a very professional way. We were please with his work.
- Ellen & James Cartter
Madison, WI
Our technician was Jezrel White - what a guy!! Knowledgeable, comprehensive, easy to understand, explained the 3 options clearly, hard worker, with a great smile :) If we ever need to use Precision again, we will definitely be requesting Jezrel !!
- Jill Dumphy
Product:
Madison, WI
Got it solved in a half hour. Opener worked but needed rewiring.
- Dennis Hoeser
Madison, WI
THANK YOU LOVE MY NEW GARAGE DOOR OPENER! AWESOME CUSTOMER SERVICE FROM PHONE TO INSTALLATION YOUR THE BEST! 5 GOLD STARS *****
- Debra Clark
Product:
Madison, WI
I was so impressed by our technician Nick. He took a bad situation and made it good. He was honest and direct with us which was so refreshing! This kid was great! It takes a lot to impress me....but he sure did!
- Rick Jones
Thanks Rick & Angela - Nick is a great guy! I'm glad you put your trust in us again. Repeat and referral customer's are our best resource of business. I'm happy that he did a fantastic job for you.
Madison, WI
Jezrel and his assistant Nick were very professional in inspecting the door system. They did a timely and efficient job of replacing all the components including cables, springs, bearings, wheel runners, coils and brackets.
- John Baumann
Madison, WI
The technicians were excellent - very knowledgable, friendly, polite & timely. They called before arriving and got the job done in good time. Very pleased with my experience. I was a bit startled by the cost, though. I wish the customer service folks had mentioned how much it would cost for the counter balance reset of the springs (an unexpected $150 added to my bill at the end - ouch - just to reset the springs we already have, no new springs included in the purchase cost). I don't know much about garage doors, but it seems to me that this should have obviously been included in a rough, verbal estimate over the phone and it wasn't. It nearly doubled the amount I was expecting to pay. So, just beware of this added cost. Looking at other company estimates to reset springs, this is definitely on the higher end of what I'm finding.
- Julie
Julie, often times it is hard to determine the work involved over the phone with cable issues. That is why, once we have done our inspection and recommendations, you are in complete control of whether you would like to move forward with the repair or not based on the costs.
Product:
Madison, WI
Your service technician (Jezrel White) was very thorough in fixing my garage door. He pointed out the worn and rusted hardware, and I agreed that those parts should be replaced. He replaced the broken spring that was the main cause of the garage door malfunction. I would recommend Precision to my neighbors who have garage door problems.
- Michael Duckwitz
Madison, WI
Had an excellent experience with today's installation of a new opener. Everything was explained very clearly and the technician was knowledgeable and courteous! Thanks!
- Mary Nielson
Product:
Madison, WI
Jezrel did an excellent job on the repair. He explained to me in detail the work that needed to be done, and the cost. He was very pleasant and explained the electrical upgrade that I would need before installing a new garage door opener. Jezrel was very professional and I would certainly give him 5 stars.
- Patrick Hennessey
Product:
Madison, WI
We were very pleased with the prompt, courteous, and excellent service. This is the second time we have used your firm and will surely use you for any of our garage door needs in the future.
- Erika Plzaka
Product:
Madison, WI
Jezrel was awesome. Everything was explained perfectly, from the service call to replacing the spring, we also had some minor damage to the door, so we decided on a new g-door. They installed the door the next day in 2 hrs. totally impressed with them and will refer anytime..thanks again.
- Matt Vaccaro
Madison, WI
We were so impressed with our service technician..his manner, his knowledge, his friendliness. He explained everything to a T....did the repair but explained that since it is 23 years old may not be the solution. ...but the warranty covered us for 90 Days and if we need a new one they would credit us. Would call them back in a heartbeat.
- Ralph Kamps
Madison, WI
Jerazel did a great job. He was pleasant, efficient, and professional
- John Conway
Madison, WI
Great to do business with this company. A human answered the phone forthwith, pulled up my info from my previous transaction immediately, and gave me an appointment for a tech to come out and fix the present problem the same day. They post pics of the techs online and sent me an email with that info, so I could be sure the guy who showed up is legit. The tech called me and said he could come 2 hours EARLIER than the appointment, and asked it that would be OK. Sure it was! He came, and was great. I had to have the motor replaced on my garage door opener. He explained options in detail, and did the work without delay. Explained everything. I am completely happy with both of the encounters I have had with this company, first in Oct 2014 (complete track replacement), and this time as well, March 2016. I highly recommend this company.
- Dan Malone
Product:
Madison, WI
Mike was awesome! The company very professional from the email confirmation of my appointment to the pictures of the service tech so I knew what to expect. They kept me informed of my appointment status and Mike worked as late as he needed to get the job done right. I will use them again and highly recommend Precision Door to anyone needing service or products!
- Randy Birchfield
Product:
Madison, WI
Came right on time, quickly found and repaired the problem, helped with some other issues that I asked about.
- David & beta joy Schroder
Madison, WI
No complaints! Called 11AM and repairman was here about 4:30PM. Everyone we talked to was friendly and knowledgeable. Technician, Jezrel White, did a wonderful job. Door is very quiet now. Happy with the warranty also. New to area and had received an envelope yesterday with coupons. I knew that often there was a coupon for garage door repair so I looked and this is how we found Precision. Did not bother to compare prices as we needed this fixed quickly and they were available. Once technician was here we asked about adding a keypad and that was also taken care of. Would highly recommend both Precision and Jezrel.
- Wayne & nancy Fountain
Product:
Madison, WI
Mike Faust was punctual, fast and prepared. He arrived at our house at the appointed time and quickly diagnosed our garage door broken spring problem. He carefully answered all my questions and had with him all the parts and tools to immediately make the repair--springs, rollers, cables, 16' shaft and brackets. In less than an hour he had completely removed the old parts and installed the new. He was a professional in every way and I couldn't be more impressed with his quality workmanship.
- Dennis Blang
Product:
Madison, WI
I called Precision on a Thursday to schedule repair of a broken spring. They had a technician(Jezrel) out the next evening. I can't say enough good things about Jezrel. His professionalism, personality and general courtesy is top notch. He inspected our door and then walked us thru three options for repair. He did not pressure us into any decision and was very thorough in explaining everything to me making sure to ask if I had any other questions along the way. He was at our home a little over an hour and the door was working awesome. he took the time to educate me and show me how to maintain the cable and rollers too.
- T Diemer
Product:
Madison, WI
Jezrel was a pleasure to work with. He took the time to explain 3 different options for the repair. He wasn't at our house for more than an hour, and replaced the springs, all of the bearings and both cables. Highly recommended.
- Jon c Walters
Product:
Madison, WI
The technician was very professional, personable and courteous. He explained what I had to do to prevent the problem from happening again. I would definitely recommend your business which I have already. I would give it 5 stars.
- Donna Kozuszek
Madison, WI
Very impressed with the company and its employees. Contacted the company about needing a repair and within 24 hours the problem was resolved. The technician, Jezrel, was prompt, knowledgeable, enthusiastic and great to talk to. He took care of my problem and adjusted my doors back to specs. Thanks Precision Doors for having such good technicians.
- Cary Pierce
Madison, WI
Very pleased with the service.
- Kenneth Gay
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
Super fast (came within 30 minutes!) and did lots of extras for the price!
- Homeowner