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about Precision Garage Door
Precision Garage Door of Wisconsinhas received 4056 reviews, averaging 5.00 Stars:
Madison, WI
Product:
Waunakee, WI
Nick has been out to perform various garage door repairs on two occasions. He is personable, professional, and a pleasure to work with. Great job on both occasions!
- Richard Lange
Germantown, WI
We had a broken spring and our garage door wouldn't open trapping both cars in inside. We called Precision Door service after a competitor promised to come today and then cancelled. The whole experience was really great. The customer service rep who answered the phone was very professional and knew all the right questions to ask. She was friendly and efficient. She scheduled for same day which made me happy and the tech called earlier than expected. When he arrived, Stu Ellenberger took a look at our garage door and said it needed to be rebuilt. He knew exactly what he was doing and explained everything. The rebuild was cheaper than replacing all the individual parts and came with a longer warranty. Stu and his helper were done in about an hour and half. They were both super friendly and knowledgeable. The next time I have a door problem I'll be calling here first! Highly recommend them.
- Bruce Landay
Product:
New Berlin, WI
Rick Bourget did an excellent job. He diagnosed the problem within minutes after he arrived. He thoroughly explained what needed to be done what would be included and the cost. I would recommend Precision Door Service to anyone I called at noon and they were there at 4. Thanks for the great service
- Caroll Kordus
Product:
New Berlin, WI
The response was quick, the replacement ready to go and the work performed with quality at a fair price.
- Richard Manhoff
Product:
Richfield, WI
Great job! Took care of my opener problem on both doors. Adjusted the spring. Replaced light bulbs, Changed rollers. Replaced a remote. Did other little jobs. Good job explaining things to me. Rates 5 stars.
- Gerald "jerry" & betty j Michels
Product:
Sun Prairie, WI
Brian was very friendly and helpful and did the repair of the garage door light very fast. Thanks for all uour help.
- Kathy Tschida
Madison, WI
Nick came today to measure and give us an estimate to repair a panel . He was on time, extremely polite and honest with us about what we could expect. Very pleased.
- Michael Skotzke
Windsor, WI
My torsion spring had broken, I obtained, installed, and tensioned the spring, only to find that the door froze at about 1-2 feet off the ground. Intrepid DIYer that I am, I concluded that the door was misaligned and I set about to adjust the cable drums on either side of the spring. It was when I went at the second drum that all the tension in the spring was unleashed, sending the 7/16 wrench that had been in my hand whistling past my ear and landing at the other side of the garage. That's when called Precision, mid-evening on a Tuesday night. Nicka arrived at a little past noon on Wednesday, quickly identified and fixed the problem (the cable ferrule was flipped-out and thus bound against the brace), tuned-up both doors, and charged me just $130 for the work. It was a humbling experience for me, but one that I went through, if only as a reminder of my new favorite adage/solution to household repairs: Pay The Man!
- Scott Woody
Richfield, WI
I have used this company three times and I am very impressed by the quality from service scheduling, technicians and processing invoices/quotes. I also appreciate the focus the company puts on safety for the client. We receive emails with reminders of the appointment and photos of technicians so you know who is coming. Always respectful and thorough in explanation of repairs, I am a loyal customer. Thank You Precision Door for providing excellent quality in your service.
- Wanda Carr
Waterford, WI
Rick and Will were quick to diagnose the issue. They installed a new LiftMaster garage door unit efficiently and professionally.
- Linda Polinski
Product:
Racine, WI
Stu was profrssional did a great job. He was able to quickly diagnose the issue and repair my garage door opener and replace the rollers. He was very knowledgeable and thoroughly answered every question I had.
- Akeem Campbell
Product:
Pleasant Prairie, WI
Rick was professional, friendly and helpful! He showed up in a timely manner and completed job the following day.
- Michelle G.
Fitchburg, WI
Repairs were done very professionally and efficiently.
- Jack Dalhman
Hubertus, WI
five stars brian was very professional and explained was needed on the garage door repair.
- Ken Kosowicz
Middleton, WI
5 star service!
- Mark Sager
Madison, WI
Colby did a great job in greasing and changing out much of the hardware on our garage door. It was the original door from when the house was built and a less expensive one. Before he started, he explained what all is was going to do and why. After he finished, he showed me what maintenance needs to be done quarterly. Thanks for a job well done.
- Marianne Mccrary
Pewaukee, WI
I Was very satisfied with your technician who came out. Ended up getting more than just a spring repair but original door/parts since 1998. Technician was more than knowledgeable and very pleasant. Would highly recommend this company.
- Kay Lang
Wauwatosa, WI
Knowledgeable serviceman. Thank you.
- Cyrus Karshenas
Menomonee Falls, WI
I run a very bust body shop with a carwash attached one of the car wash doors became damaged and Precision was out the same day to look at it. Within 24 hours I was back up and running again since they had to order panels and install them I was very impressed! Thank you
- James Lewandowski
Franklin, WI
Rick diagnosed potential causes of broken spring very quickly and thoroughly. He offered solutions, and explained costs now and potential future costs with the scenario(s) and also based on warranties offered. It helped tremendously to make my decision. Then he repaired quickly, explained & showed the work, and gave me tips to maintain the door properly.
- JoeT
Product:
Germantown, WI
So very pleased with everything from arriving on time to the complete professionalism and friendliness - what a great experience! Thank you.
- Cheryl Agen
Milwaukee, WI
A heavy duty operator bracket was suggested but I was told you wouldn't recommend it. Not sure how to get that done. Unless I need to replace the springs in order to have it done. Quote is a bit pricey for recommended work.. Overall friendly service tech. One concern is the light no longer comes on where it did before. Might just be the bulb. Would hire again.
- Collette Krueger
Pleasant Prairie, WI
Brian, did over and above to fix my garage door to work properly. He did very good work and explained the reason for the repairs that needed to be done. Appreciate his honesty.
- Janet Hughes
Madison, WI
Wow! The service was exceptional! Nick was so knowledgeable and helpful in explaining what was wrong and how he was going to fix it.
- Lauren
Hubertus, WI
I just picked them from the phone book, but I am more than glad that I did. They are outstanding
- Kim Wenninger
Menomonee Falls, WI
Rick did a great job. He was on time, explained what he saw and how he would fix it. Ran through everything with me before and after he fixed the springs. He was courteous and professional. I would recommend again.
- Lisa Schmick
Product:
Madison, WI
Colby was great!! Gave us several options. He is a 5 star employee. And showed us how maintain our equipment.
- Richard & rose Phelps
Product:
New Berlin, WI
Purchased new garage door in October 2009 - added lifetime warranty upgrade ($200). Spring broke in September 2017. Called Precision at 3:30. They had a technician (Rick) at the house by 6:00. Replaced both springs and bearings - door working by 7:15. Total cost with warranty: $84. Without warranty would have cost at least $300. Very happy!
- John Buellesbach
East Troy, WI
Great service, detailed, at solid communication. Enthusiastic and friendly staff who were prompt and fit me into my time frame. A solid 5 star. Good job.
- Mark Mckinnon
Product:
Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
Colby was very thorough and professional. I was just expecting to replace my springs, but he pointed out multiple other problem spots and recommended a full rebuild. I was initially worried that the extra work wasn't really necessary, but Colby took the time to explain and show me the other issues. He also explained the lower cost options, but only after recommending the most expensive option. I did feel like I was getting a "hard sell" on the full rebuild, which was worrying. After talking things over, I feel Colby did provide an honest recommendation that was in my best interest. So far I am very satisfied with the quality of the work. My only critical feedback is that leading with the full rebuild option was kind of a shock. I probably would have reacted better if Colby present the low-cost options first and worked up to the full rebuild option.
- David