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about Precision Garage Door
Precision Garage Door of Wisconsinhas received 4175 reviews, averaging 4.87 Stars:
Big Bend, WI
Product:
Elm Grove, WI
I live out of town and needed repair on my recently deceased father-in-law's old wooden garage doors. I called from an ad in the phone book and to my surprise they were able to send someone that same day. My hour and a half drive to meet Dave the repairman was well worth it. He was pleasant, polite, explained the situation in understandable language and gave me various options. He worked for hours in the heat and humidity with little space between him and the garage doors and never a complaint. At 7:30p.m. that night I had a question of importance and the receptionist located him and he called me back immediately. My husband and I are most grateful for your company and especially for Dave in our time of sorrow and chaos last week.
- Theresa Hansen-beno
Product:
Waterford, WI
All work was great. Done quickly, & efficient. Springs & new laser eyes.
- Gene Donnick
Product:
Muskego, WI
Very happy with the service i received. Dave did a great job! He was professional, courteous and very knowledgeable. I would recommend Precision to family and friends.
- Judi Henry
Product:
East Troy, WI
Dave was very precise, time effective, polite, sense of humor, and knew what he was talking about even though I knew what I was talking about. Even more than that he did a thorough job and was very educational.
- Ellen Green
Product:
New Berlin, WI
Prompt and courteous service. No pressure to sell anything beyond what was needed. Fair price. Will use again.
- doug chaltry
Product:
Pewaukee, WI
Nice surprise. What a delightful staff you have. Stu checked everything however could not find any problem. Reset the "eyes" and now it works wonderful again. Thank you for your service and we have you in our personal phone book. We will be glad to recommend your company.
- James Newbauer
Product:
Sun Prairie, WI
Scheduled promptly; arrived within the specified time frame; answered all our questions, was professional, knowledgeable and courteous; and provided 2 written estimates. However; the follow-up email that included a written estimate was blank.
- steve konkol
Our sincere apologies for the blank estimate. We have been working the bugs out of a new tablet driven entry system. We hope that you will continue to consider us for your future garage door needs!
Product:
Milwaukee, WI
Outstanding service from the quote to the finish. Very professional workers. Employees always introduced themselves. Justin's helper was a newer employee and I was very impressed how hard they both worked and worked great together. Thank you!
- Cindy Jones
Product:
Waukesha, WI
My service tech was great, personable, courteous, respectful, knowledgeable. He maintained his professionalism even during the uncomfortable hot weather.
- Dena Corey
Product:
Menomonee Falls, WI
It was 3 pm on a Friday. I needed the door fixed that day. They made it happen. Thanks
- Joseph & peggy Ordinans
Product:
Milwaukee, WI
First, I was told that your guys would show up sometime between 8 and 10 and would call to let me know they were or their way. Instead they just showed up at 8:00. more importantly, the whole reason I contacted you was my interest in a wooden garage door which are prominently displayed on your website. However, I learned immediately that that you do not have wooden doors. It would have been a time savings to your company if someone had taken 5 minutes to debrief me on my interest when I first called in.
- Craig Ranger
I am glad that our technician's showed up on time at 8 am and I am sorry for the mis-understanding regarding wooden doors. We supply steel doors that have the appearance of being a wood door without the hassles and maintenance of a wooden door. Best wishes to you in purchasing and maintaining your wooden door.
Germantown, WI
The crew at Precision Garage Door did an outstanding job from setting up my quote to explaining how to care for my new door. It was easy to set up my quote appointment and the representative did an outstanding job explaining what he was writing up. The installer did a great job as well. We could not be more pleased with the service from Precision Garage Door. The other companies that 'quoted' for us did not come close to the level of service received here. Many thanks to the Precision Door Team!
- Dan Wittrock
Product:
Menomonee Falls, WI
Justin did a very nice job and explained about the door and maintenance. He represented your company very well.
- thomas dircks
Product:
Sun Prairie, WI
I am satisfied with the work performed. However, I paid $563 to have two springs replaced. It seemed very high so I did some research afterwards and found that the cost ranged from $185 - $250. I wish I would have done my research ahead of time so that is my fault. Mike was very professional and did complete the job very quickly. In the past I have had good experience using home advisors....this is not one of them.
- John Rastello
Thank you for your feedback. In regards to doing your research on springs....do the springs have the same life span?.....do they have the same guarantee?.....do the prices include installation? Please consider all of these when determining if the price is fair and reasonable. All products are not the same.
Product:
Waterford, WI
I couldn't see Dave Jenson's name on your list of technicians, as he is the tech who serviced my garage door today. He was courteous, timely and gave me some good advice for future troubleshooting. Thanks!
- Paulette Maloney
Product:
Mukwonago, WI
I was very pleased with my garage door repair. I like that the repairman was easily recognizable by his uniform, truck and name tag and that I was given his name in advance for my own protection. The broken cable was fixed without any sales pitch to replace other parts I didn't need. My only suggestion is to get a paper receipt. I never did get a copy on my Email, despite calling and asking for it.
- Susan Arnot
Product:
West Bend, WI
Excellent job and response to our problem in our new home.
- Maureen Jacobi
Product:
Madison, WI
Mike did a great job - quick, efficient, and very clean!
- David Christianson
Product:
Menomonee Falls, WI
Bakari was very professional and competent. Due to his excellent care we decided to have a new garage door installed by your company. Looking forward to the new door and care you will give us. Thomas M. Dircks
- thomas dircks
Product:
Cedarburg, WI
The service technicians were very cordial and professional.
- Derick Dalhouse
Product:
Stoughton, WI
Called on Monday afternoon, Mike Z was there Tuesday morning to give an estimate on our damaged door. Mike was on time, friendly, courteous, and knowledgable. He answered all of the questions I had, and told me a few things I wouldn't have thought to ask. It was a very good experience. He also did not try to upsell us unnecessarily, which I appreciated.
- Doug Johnson
Product:
Milwaukee, WI
Dave is a very personable guy. There were a couple of problems with the previous service call that he fixed: 1. The spring was not tight enough, 2. A part of the spring either was never tightened or had somehow loosened. I called because the cable had come off, which he fixed in addition to tightening the spring & securing whatever hadn't been. He pointed out some potential problems & fixes.The door sounds much better-tight, no noise.
- Robert Dvorak
Product:
North Prairie, WI
I called Precision because the ad that was placed in the Yellow Pages stated that they could do custom garage doors. I called the number in the book and talked with a very nice lady, she also told me that it was possible to make a custom garage door. When the sale rep/ service tech came to give me a quote, he pulled out his brochures of factory made doors, none of which would fit my needs. Dave said he would go back to the office and that Precision Door would get back to me with a quote for the door that I requested. That very same afternoon I received a call from Dave telling me that they could not produce the door I requested.
- Ray Puls
We are very sorry that we could not accommodate your needs. There are, unfortunately, some doors that we are unable to have made due to size restrictions from the manufacturer. This is the very reason we like to send someone to your, home at no cost to you, to get accurate measurements as well as an "eyes on" perspective. Once again, we are very sorry that we could not get a door that fit your needs.
Slinger, WI
Excellent service, awesome technician!
- Linda Julien
Product:
Sun Prairie, WI
Timely, efficient and courteous! Thanks!
- Jason Haberman
Product:
Oconomowoc, WI
Very knowledgeable and courteous technician. Fixed the problem and showed us how to avoid the issue in the future. Would use this company again if necessary.
- Ronald Bergom
Product:
Pewaukee, WI
Called on Mon. for an appointment and was taken care of Tues. afternoon. Great service, Bakari Hernandez was not only professional and courteous but very knowledgeable about all products and safety features, He was also very friendly an made my decision to replace my mother's opener and springs extremely easy. Thanks for the great service Bakari! This is our second service with him, we had our own done and now my mother's Highly recommend your company and Bakari.
- Nanette Showers
Product:
Jackson, WI
The website looked very professional and the repairman called and arrived earlier and was very courteous. I declined the "extras" and opted for the better quality spring quoted at $169 installed. Someone should have indicated that it is $169 times two springs and then a $50 service charge for a total of $402. I called the manager Karen and was informed that the repair could be done with the cheaper springs......which the technician did without a complaint. I called back all the estimates I got yesterday to make sure they included BOTH springs and YES for $200 to $250 total with a TEN year warranty. Don't expect customers to know when you say $169 installed that it means twice that and another $50 for service. Sorry for the one star guys. When someone tells me its a broken spring.....I assume its one broken spring.
- Jayne Borst
I appreciate your feedback. On your particular door you have a two spring system. This was not mentioned by you when you booked the appointment. We can certainly replace one broken spring on a two spring system, but we do not recommend it. It is very likely that the other spring may break within a short time, due to it helping the spring that was weak or broken. I am also glad that you checked around and found that the prices we charge for your repair were in the same ball park. I believe your invoice total was $262.95.
Big Bend, WI
Your tech did fine. Showed up on time, got the problem taken care of as I would expect. Good experience all around.
- gerald kitkowski
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
He did a great job at explaining the different product choices available and the reliability of each product. He was friendly and also hustled to complete our job.
- Bill Eggert