Garage Door Repair in Southeastern Wisconsin - Page 84

Tory Triplett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All i thought i needed was an adjustment, because my door was on even and when it came down the top garage panel hits the top of the garage frame, however they told me that 3 bearings needed replacing plus and re-aligned. The cost was $65 per bearing and $150 dollars for garage to be re-aligned, plus service charge , for a total of $420.00 plus tax. I told the tech that i could not paid that amount, and i could replace the whole garage door for that amount.... He said that the door has damage and it ( yes, it did) however it was working just fine with damage, 4 days ago when i replaced the springs myself,i just did not aligned it correctly, so far as i could tell is if they adjusted it , it would work fine...Long story short...i felt the service was very over priced and one of the Service Tech could have been a little more customer friendly, other then that , Never got to use your service,so my rating is based on my encounter with Service Tech, also he tried to charge me a $84.95 trip charge .However i was quoted $69.95 on the phone when making appointment, the one Service Tech how take my payment seemed annoyed that said that , so i told him to call the company, because i only going to pay what i was quoted. He did not like that and had the attitude that i lie about the trip charge. In my opinion the service was very overpriced. My rating is based only on my interaction with one of Service Tech.

Susan Farmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Once again very good service, very responsive to our needs. I would highly recommend Precision Garage Door. We thought there was something wrong with the garage door opener but after having it all checked out, there was nothing wrong with it. Just needed to move some items away from the sensors.

Dugney Prazak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service of the installation of my new garage door unit. It is so much quieter than my old unit. I would give the men 5 stars.

Robert Dalnodar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nice job - thanks

Charles h. Ermisch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the excellent work done by Stu on putting in a new garage door opener. He was informative on how to use it .

Jeff Sossong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick Bourget was friendly, informative and thorough. He did a great job of suggesting of needs now to allow the door to operate properly and suggestions for needs in the near future. Very efficient and a well done service. Thank you!

Stephen h. Sprague

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was prompt and the technician was both highly competent and personable. Thanks for your help!

Crystal Goodwill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel was courteous and professional when he came out to install new springs in our garage door. He walked me through the inspection he was doing and explained to me the wear points and options available for replacing parts. When complete he showed me the removed worn parts next to the new parts so that I could see why they were ready to be replaced.

Rick Lettmen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Service a few years ago... very satisfied with the job. Our Cable broke now after many years. The Service person came right away, was very good to talk with & he explained what was wrong. Completed the job in good order & was very personable. We would certainly give him and the Company a FIVE STAR rating!

Mary jean Chmielewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hurrah for a new garage door spring...who knew one could be so excited about something so mundane? Daniel was thorough and courteous. Hopefully I won't need garage door or door opener services again for a long time, but if I did I'd certainly give you a call.

Sigmund j. & betty Tomkalski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick Bourget called ahead of appointment time period to identify ETA which was helpful. He diagnosed the situation with the bottom seal, replaced it and at my request also did a check-up on system since it was some time from last work. He identified status of gear and sprocket chain drive and showed me the shavings and sprocket wear. They were replaced and drive was adjusted to be in balance on closing. He also checked the door closer and light. He was thorough and worked with efficiency in his work. These systems are pretty complex when you see them opened up. Staff has to know a lot about them. Also find that should have periodic check ups and keep lubricating the bearings etc. with synthetic spray - not oil.

William Hauda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Rick was right on time and efficiently corrected a situation in which the wall anchor bracket for the operating track pulled away from the wall, and adjusted spring tension, a process that can be hazardous for those who might try to Do-It-Yourself. Reasonable charge. Great company and I'll call them again if need be.

Vincent c. Neumann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a garage door repair - $934.00 According to Stu's appraisal of the situation, it sounded like the logical route to go. The spring was broken and the cable was off the spool. There was also wear in a couple of other areas. We hope this will be the last time we have to do anything to the garage door. Stu was very knowledgable, informative, and friendly. He didn't seem like he was just trying to get us to spend money, but in the long run that we were doing the right thing. Your motto " We fix garage doors right " made sense. We didn't check around with the competition but you had done work for us before. You had the parts to get the job done right then and there. I felt confident that Stu would do a good job and that your company would stand behind it. I hope my comments are helpful. You're fortunate to have a responsible, knowledgeable, and pleasant empl0yee like Stu. Sincerely Vince and Diane Neumann

Jenafer Schinner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We contacted Precision Door Service for help with our overhead garage door opener. Our technician was Stu and he was GREAT! Thoroughly explained why we may be having issues with our remote garage door opener. Gave us some troubleshooting options as well as recommendations based on his inspection of our door and opener. Performed the service quickly and neatly. Would definitely recommend!

Eric Wiltgen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech from Precision was awesome!! Very professional, very helpful, and communicated all details well. Thank you.

Robert Pierret

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with your representative and the job he performed. He determined the problem, gave me the alternatives and helped me resolve the problem immediately. Very pleased and will utilize your services in the future. Bob

Thomas s. Ehlert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was in pretty bad shape before the repair person, Steve, arrived. He was able to replace the cables and rusted out hardware on the garage door and it now works extremely well. Steve simply did an outstanding job.

Valerie and Gary Richter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were incredibly impressed with the service we received from our technician. Precision Doors completely backed up the Lifetime Warranty on the parts that needed to be replaced! This was such a blessing. Thank you for a job well done in Waukesha, Wisconsin. (I think the technician's name was Dan or Brian. Very professional and pleasant!)

Shirley Haig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courtous friendly and knowledgeable. Job done quickly.

Dan Gautraud

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Search results mostly. you came up as being from Wauwatosa. If that’s true or not it made me feel as if I was dealing a local contractor. Dan was great.

Thomas Kay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was happy with service person I think Rick was his name. I am very unhappy with the 15.00 epa fee. No other service company has ever charged me an epa fee. That fee will keep me from using your services in the future.

John Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have had used another very good garage door company however they could not respond so I contracted Precision Door Service. Precision Door showed up on time, their service person was top notch and explain what he was going to work on and why. They have won me over, I will be using them on future repairs/ replaces on all my properties.

Darryl Heyden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just wanted an estimate for a new garage door opener installed. What I got was an estimate for a new door and opener, $2810! This is a rental property. I don’t want to take out another mortgage for cripes sakes!

Gregory Gornjak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm very happy with the service i received.

Ford & penny e. Ballantyne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Doors installed by Brandon. Hard and careful worker who did a beautiful job. Hope he is adequately paid for his work.

Cole Geyser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called to find out what the cost to replace springs would be, as I was checking around. I was told $69.95 for service call and $179 for spring, I said back to girl on phone "so $70 & $180 and she said yes". Was surprised when it came to $442.95. I should of been told $69.95 plus $179 for each spring and $15 for enviro surcharge for $442.95 Needless to say I will not use them again.

Cathy Busalacchi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow, what outstanding service! From the phone call that they're on the way to the introduction, Stu and Steve were amazing. Stu explained everything in detail. So happy they showed me the rollers and how rusty they were. With the new rollers I have piece of mind and can't hear the door even open. I will recommend your company to everyone, so happy my son knew to call you guys!

Penny Charlson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow...is all I can say! My garage door broke I called Precision the next day and 3 days later my car is back in the garage!! Thank you so much!! Penny

Marita Zess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to commend Precision for not only being very professional but also very honest and trustworthy! I called to have a new garage door opener installed and when the technician got there he evaluated the current one and said the one I have is fine. He reset the latch cleaned and did some maintenance (lube/oil/etc). I am a 77 year old and while he could have easily sold me a new garage he did the right thing saving me over $300!!! Thank you being a customer first over profit company. When I do need a new garage door opener you will be the only call I make. Thank you.

Inyoung Hwang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service.