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about Precision Garage Door
Precision Garage Door of Wisconsinhas received 4360 reviews, averaging 4.87 Stars:
Madison, WI
Madison, WI
I think a $15 energy surcharge is excessive.
- Cathy T
Muskego, WI
Service tech was great!
- Brent Kaul
Sussex, WI
Very good with showing me the problems, explaination outstanding. Polite, professional, I Highly recommend Spencer and the Company.
- Darlene F
Milwaukee, WI
Very nice, professional, fast service, I would recommend to others. Thank You.
- Kim S
Milwaukee, WI
Spencer explained what I needed to have done and didn't try to sell me anything I didn't need, which I Greatly appreciate, Very good. Excellant Job!!
- Ken M
Sun Prairie, WI
Making appointment was easy. Service tech was friendly, fast and good.
- Phil/Sandy Geiger
Port Washington, WI
Prompt service, made extra effort to assure door worked properly so this did not happen again. Thanks
- Warren K
Milwaukee, WI
I truly feel that Spencer did an excellant job
- Gerald H
Pleasant Prairie, WI
Service was very prompt. The tech responding called ahead to let me know about when to expect him. He was knowledgeable and informative. He noted potential problems with my garage door and repaired an immediate difficulty as well as making the installation of my new opener.
- ernest hall
Product:
Germantown, WI
Spencer arrived early and completed the work quickly. Good Job!
- Edward P
Milwaukee, WI
Awesome service tech. Knew what he was doing and got the job done efficiently and in a timely manner. Thank you!
- yvette meyer
Franklin, WI
When I initially called, the operator was very helpful and professional. She confirmed all of my information (last name is "Boden" by the way) and also stated I would receive an e-mail before the visit with photos of the technitian who would come to my house. However the e-mail did not come through until hours after the technitians had already left our house and the technitians who came were different than who she had said would be coming. The technitians were very polite, professional and informative. Having spoken to a few coworkers who had similar work done recently, we found the prices to be rather high for this type of service. But we did appreciate the prompt and professional service.
- Victoria Bonen
Cudahy, WI
I would recommend Precision to everyone. Stu the technician was courteous, very experienced and honest about the condition of my garage door. He did not try to make a big sell, but went through everything that may need attention in the future. I would trust Precision to make the right decisions for everyone.
- Lori Weinhold
Product:
Pewaukee, WI
Very courteous... Good job in explaining choices for purchase....Quick service... called ahead. I am very pleased. Two nice gentleman
- donna klein
Milwaukee, WI
I found Precision Door on the web. Same day repair is what caught my eye! It was a pleasant experience from that point on. From the friendly gal that made the appointment, to the prompt arrival of Mike. I had 2 doors that were in need of repair. Mike explained everything before starting his work, and in about 45 minutes I had two working doors, that worked better that they ever had before. Mike was a super nice guy, and his work was top notch. The entire process from the time I called to schedule, to the finished job took about 3 and a half hours. Incredible. When my wife came home, I got a big hug.
- bill white
Madison, WI
Great job. They installed a new door, tracks and opener in just a few hours.
- frank larosa
Product:
Menomonee Falls, WI
very pleased with the fast service
- Jim Drewniak
Pewaukee, WI
Fast response and quick repair. Thanks rob. Good job! Can't believe how quiet the door is now!
- Terri Jones
Product:
Pleasant Prairie, WI
Outstanding customer service. I originally called another company to repair my garage door and after two appointments and no one showing up, I called Precision. The appointment setter got me a same day appointment. Mike called me twice to confirm appt. and to let me know when he would arrive. He arrived on time and immediately started inspecting my door. I was impressed by the professionalism and speed in which he repaired the door. I would call Precision again if I have a garage door issue, because I know I will be treated professionally and no matter how small the job is they will make me feel as if I'm the most important customer they have. Thank you for doing such a great job!
- debra lee
Thank you!
Product:
Cedarburg, WI
I was pleased with the service. I am sorry, I do not remember the technicians names, but they were very knowledgeable, and shared that with me. They adjusted the spring and the door works fine now. What I was not ready for was the final bill. When I called in, someone told me the service call price (69.95). Then when the technicians and I were talking, they said it would be another 32.50 for labor.
- Andrew Griswold
Thank you, very much for using Precision Door, we appreciate your feedback from the Review it means a lot to us. Yes our service call is only $69.95 w/out parts and $49.95 with parts that was quoted to you on the phone. I listened to the recorded phone call and that is directly what you asked about. However depending on the repair w/out parts will depend on the labor to complete the job I feel from reviewing the ticket the Service Tech did discount the ticket a little. We offer a garage door tune-up for $44.95 plus S/C saving you $12.45 Thanks again, Brian
Milwaukee, WI
I contacted Precision due to the excellent reviews and attention to detail on the website- I really liked the employee photos and message about safety. Both the technicians who I dealt with were on time, professional and informative regarding both the problem with my carriage doors and possible solutions. I now have 2 working and quiet garage doors. Thanks!
- jessica carlson
Madison, WI
Thanks. Your local service tech was very friendly. He explained the issue and provided me a list of options to correct the issue. Not only short term repairs but long term warranty items for me to consider. He was in/out in less than 1-1/2 hours. Appreciate you provide quality service in the same day of my call.
- Dan Green
Product:
Waukesha, WI
Used Precision in the past, and was pleased with previous work.
- Kenneth a & leslie e Coffey
Product:
Madison, WI
The job was done swiftly but carefully. Took maybe 20 minutes at the most. No new equipment needed. The price of $117 was a lot for 20 minutes work.
- Lin Compton
Thank You for your review! I'm glad Rob was able to target the problem so Quickly saving you hundreds of dollars in repairs.
Madison, WI
Fast response. Excellent job. My garage door is better now than it was when it was new.
- Roger Anderson
Product:
Mukwonago, WI
Last Wed the 25th of January our garage door opener decided to stop! Okay, who to do...open the yellow pages! I then called Precision Door because they service the Mukwonago area. I called and Rachel (a very kind customer service person) set me up for an appointment that same day! Mike arrived! He was professional, articulate and extremely knowledgeable on all of his product! He was very quick to give us his diagnoses along with his free advise! We ended up having a new opener installed. Mike was quick and thorough! We are so pleased with the service all the way around from Precision Door and will strongly recommend them! In this day and age of declining customer service, it was very refreshing to meet Mike! He is a wonderful first and lasting impression of your company! Wishing you good success in the future.
- Rachel P
Milwaukee, WI
I called you when the cable broke (I thought) on my garage door. I was given an appointment time between 5 and 7PM and asked that the tech call before he came. About 5:40 Mike called and said he would be here around 6:00 and we agreed he would call when he arrived. AT 6:00 he called to tell me that he was here and I went out to meet him and open the service door. When we (he) inspected the problem, it showed that the cable did not break but had come off of the drum. Mike then said he has going to try to reset the door. After working on it for some time, even though he wanted to keep trying to make the old system work, upon seeing the condition of one of the old drums, I made the decision to go with the conversion. He then proceeded to do a very professional job of converting my old system. One other thing that impressed me was the appointment email, It really gave me a "warm fuzzy" that I had picked a good company. I figured anyone who posts their employee's pictures on that email was not about to rip me off.
- Roy Schultz
Product:
De Forest, WI
Joe was very courteous and professional. He arrived on schedule, explained my options, completed the work without any issues. The repair seems successful. The woman who answered the phone was also very professional in explaining the service plan. Being willing to work in the evening, after normal work hours, was also a benefit.
- Jerry McGinley
Product:
Sun Prairie, WI
I was very pleased with Rob, his assessment of the problem, and instillation of the new openers. Rob was very professional and my experience with you company was great.
- Doug Maughan
Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
Very helpful and nice. Appreciated prompt response and repair - Thank You!!!
- Andrya C