Stu Ellenberger

Tech was very nice and friendly.

- Linda Rompre

I really liked my tech and he really knew what he was doing - Great Job!

- Al B

You guys are great! Thanks for have "Emergency Service". There aren't many services that will respond almost immediately! Even weekends!! Have had to call you twice and each time your employees are prompt, professional and super friendly. Impressive!!!

- Maria Arenas cary

We really needed a new door and called other stores and they all tried to get you to order by internet or by phone without sending someone out and I really like the time and an actual person coming to the house to help us with our needs. Thank you, your sales rep was very helpful and knowledgeable.

- Cheryl Vite

Our service technician was great. My wife said he was very polite and professional. We have used your service twice and would continue to do so. The only reccomendation I had to improve it was surrounding a Facebook coupon offer you have. We had liked you guys on Facebook to receive a $30 off coupon. I printed that coupon at work, but forgot to give it to my wife today. The technician was very polite but explained that without a printed version of that coupon, they could not honor it. So my wife was frantically trying to find it. I know it is not a big deal, but it did cause some stress for her to find the printout of the coupon. Maybe you can have a

- joe haas

I just saw your add in the phone book and your slogan(we do doors right!) got my attention.I also noticed that the add showed all the brands that you service ,including mine. The guys came when they said they would,Were very pleasant and were very efficient. I would recommend your company to anyone looking for a new garage door or to have one repaired.

- jerry marvin

We used Precision when the springs of our garage door broke years ago and had such a good experience with them, that we chose to purchase our new garage door from them. Karen, from the office, kept us informed at to the status of our appointment. Stu was knowledgable in providing us excellent information to make a wise purchase.

- Lynn and Ruth Paulson

Stu & Steve came today. They diagnosed the problem quickly and spoke to me about various issues I could have with my opener in the future (including using energy saving bulbs in the garage causing damage to the wall control). The door did not act up as it had for me but they were polite and gracious about it. They replaced the worn rollers which Steve & Stu had told me about in January. They did it quickly/efficiently. The tightened up a loose fittings they saw eliminating a possible future problem. They also showed me how the emergency latch works.

- Catherine a. Stevens

All I can say is WOW. We found out our spring was broken at 7:35am. I found this company thru a Google search at 8:30am and they showed up at my house and had the door fixed by 10:30am. Rarely does this level of service exist with contractors. Also, we had all our rollers upgraded to nylon and two new springs and new bearings put in. I didn't realize how loud our door was until now. It's now whisper quite and ultra smooth. I highly recommend using Precision and we'll surely keep their contact info for future needs.

- Jimi Michalscheck

Stu was fantastic! He showed up within an hour of my calling, was polite and informative. He was able to talk me through the options and save us some money in the long run without trying to "upsell" me. Looking forward to having our new garage door installed. Thanks Stu!

- Amy Erickson

Stu came out and reviewed the system and told me what was wrong. He was thorough and detailed. He fixed everything in a short period of time. In essence, I have a new door and instructions on how to keep it new.

- Charlie Tsamardinos

Our original service was for a broken spring in fall 2012. The technician explained about a complete service overhaul for the door which we decided to do. The service was very professional and we have been pleased with the outcome. I called back this May to have the door trim replaced. Again, they were on time and we are pleased with the job. Both times Karen told me who was coming. Both times I was given an explanation of the work to be done. Well done. I would recommend your company to others for sure.

- Rosemarie Brokenshire

I called to request a garage door repair - It was scheduled for the same day, which was a much appreciated surprise. The technician called to tell me what was wrong, what was needed to fix the problem in the short term and made a recommendation for the long run. So far so good!

- Robin Hall

Very friendly and performed repairs very efficiently.

- Kathy Cullen

We had used your services at another location in Madison about a year ago and was very impressed with the quality of work, service and professional manner as to which the technicians handled themselves. Today my problem was a broken spring. Stu inspected the door, spring and rollers. He was very professional and honest in explaining why the rollers should also be replaced because of their age and that too much stress was being put on the door. Stu's workmanship and pride in what he is doing came across very strong. I would recommend your services to anybody and if and when I ever need service again, we will call Precision.

- Dennis Heiden

Fast, Courteous, Helpful, Knowledgeable, Prompt, Quality Workmanship. As you can tell I was very impressed from the Office Call to the Technican!!

- Paul H.

Pleasant & effective salesman and technician. Took time to teach me system.

- John F.

Great personality, great work. Good job!

- Ronald M.

Your Technician was courteous, friendly - and - seemed quite knowledgeable. Had answers to my questions - and performed the job that I requested - an estimate for a new garage overhead door - very well.

- Ron Goodell

Quality Work

- Eeva N.

Was very pleased with the second trip by Precision. They resolved my problem without having to install a new opener. New rollers were installed in just a few minutes and the door seems like new to me now. While I'm still out the cost of an unneeded circuit board, I do feel good about the service I received and would call them again if needed. Same day service is hard to beat.

- Martin Spriggs

I was very pleased to get prompt service and for my job to be fitted into my time constraints. Very pleased.

- Daniel Woehrer

Just wante to let you know we had exceptional service today from Stu. Thanks so much!! I am onlysad that it was after the fact that I found a $30.00 off coupon on Facebook! Thanks again and I am sure we will have you back in the future!

- Brett W.

Looking for somthing near my adress. I would like to thank your company and especially your Service Tech for being honest with me about my garage door, and what option's I have. He was polite, on time, and extremely helpful. Thank You

- Paul Kapugi

First off, the technicians DID introduce themselves. They were pleasant and polite. They programmed 2 new remotes very quickly for me & pointed out that I needed new rollers. When I said I had just lost one of my jobs, he said they would last until at least Spring. I made a note to call your company in April. Five days later, my door would not go up. It would rise 6-9" and slowly go back down. The SAME 2 techs came today and discovered very quickly that the door was getting caught on the license plate of my car (that last night I backed the car in due to cold weather). I backed up the car a few inches and the door rose (like a miracle!) :) I felt extremely foolish but they assured me that I need not. When I said to come in & I'd write them a check; they said there would be no charge today. He said "Just call us in Spring to do those rollers." How nice was that? My income has really diminished right now so every dollar really counts. I cannot tell you how appreciative I am. I will definitely be calling your company in Spring AND I will highly recommend your company to anyone who needs a company such as yours. Plus while telling my friends/co-workers my embarrassing story will mention your company as well. Please investigate which two techs came out and give them some well-deserved praise & a pat on the back...they not only deserve it but will assure you a bright & prosperous business future. Thank you.

- Catherine a. Stevens

I would recommend Precision Garage Door to others in the future. The Service Technician Stu was on time, knowledgeable, and polite.

- Matt Carney

Stu did a thorough safety check on our garage door, and he replaced and repaired what was needed. He also was neat and cleaned up the mess. We would recommend him to anyone needing their garage door serviced. Good job.

- Phillip Haerle

Stu was able to show up very quickly after I called because my very old garage door opener/spring fell apart and I couldn't get out of my garage. He removed the old spring so I could get out and replaced everything so I now have a working garage door opener which is very quiet. He was very professional and knowledgeable. I would recommend this company.

- Susan Hale

Stu was very nice and helpful.

- Debra & brenda l Paske

Showed up in time range, called first, respectful, knowledgeable, helpful.

- john samuelson