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Stu Ellenberger
Tech ID#: 1
Reviews: 320
Average: 4.94 stars

Stu Ellenberger

Technician
Stu Ellenberger has received 320 reviews, averaging:

Stu Ellenberger's Bio:

Stu is the proud father of a 14 year son. He enjoys the outdoors and hunting and fishing are just a couple of his favorites hobbies. "Anything that goes fast!" is what will catch Stu's interest the most. Stu loves being a certified technician for Precision Door Service because he says he really loves to teach people about the largest moving part of their home. He enjoys meeting new people every day and the challenges that are presented with each new assignment. Stu's other interests include working on computers and electronics. He loves when his mind is challenged.
Review:

My garage door was stuck closed due to a broken spring. Precision provided excellent customer service from the call to the repair! Stu was amazing!
Lynn Vesel
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Making an appointment was easy. The service person was friendly and efficient. A great experience.
Dale Nees
Stu Ellenberger Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Initial contact for service did not go well. Operator's headset was not working correctly and kept cutting in and out. I called back again and was able to schedule a call but with difficulty. The service tech and a trainee arrived exactly on time as scheduled. They had the required cables and brackets on the truck and were able to fix the problem in about 45 minutes. Both techs were pleasant and professional in appearance. This was my third experience with Precision Door in 16 years. I will continue to call them as needed and would recommend them to anyone else needing garage door service.
John M.
Stu Ellenberger Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Called for service on my keypad control which was just a year old and not working, despite replacing battery. Precision replaced the control pad at no charge and did the change out in less that 15 minutes. Both repair techs were polite and professional! Appreciate that you back up your products.
Marguerite Powell
Stu Ellenberger Service Provided:
Garage Door Opener Repair
Technician:
Review:

Your technician, Stu, was very professional, knowledgeable and personable. He performed a full inspection on our garage door which no other company has ever done. After choosing from 3 service options, Stu made the repairs quickly yet thoroughly. We were completely satisfied with the job and will definitely recommend you to our friends and neighbors.
Mark Kline
Stu Ellenberger Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Review:

The technician arrived on time, quickly evaluated the situation and explained the work to be done. The work was done quickly and at a reasonable price.
Diane or Pete Schumacher
Stu Ellenberger Service Provided:
Garage Door Repair
Technician:
Review:

Stu was a kind and honest technician with all the answers i was happy to have him work on my garage door ,expedited and very informative thankyou once again thanks for your help.
Efrain Cuevas
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Stu Ellenberger came out to our home to give us a bid on replacing our garage doors. He was very personable, very knowledgeable, and gave us many good suggestions regarding choosing a garage door. We especially liked the fact that for every suggestion he made he gave us reasons behind his suggestion. Stu was very pleasant and friendly. It was a pleasure dealing with him. We would highly recommend him. We chose the service performed as Installation of Garage Doors because there wasn't a choice for giving a bid on buying a garage door.
Ellen Lavine
Stu Ellenberger Service Provided:
Install Garage Doors
Technician:
Review:

I was surprised that I would need service on a door installed less than 4 mos. ago - however glitches can happen I guess. However I did receive prompt and very courteous service from tech Stan. All seems to be ok now, so I hope for a long and trouble free service from my new door. (found screws and bolts so garage floor that apparently "fell out" causing jerky door opening and closing. 0
Lucille Valentino
Stu Ellenberger Service Provided:
Garage Door Repair
Technician:
Review:

Prompt, curteous service. I was very pleased with the r
Peter Weissenfluhsults if the service visit. Thanks Stuart!
Stu Ellenberger Service Provided:
Garage Door Opener Repair
Technician:
Review:

Was able to talk to a rep. & get the service I needed right away. Tried other companies with the numbers being disconnected or no one would answer. I know if I have a problem I can call & someone is there night or day 7 a week , even on weekends - Saturday or Sunday. That is reassuring if I have a problem someone is there to answer the phone & send someone out if needed.
Mike Nemacheck
Stu Ellenberger Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

on time, professional, good value
Martin Wakeham
Stu Ellenberger Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

On time. Efficient. Good job.
Mike Pohlman
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Well Brian, since you asked... I contacted your company based on an add in our local phone book - Burlington, WI. Your technician Stu came out and immediately told me that my door was a cheap one and there was no professional garage door company that would touch it. He told me that it had a cheap easy wind spring system and that he could replace it with a torsion spring system. He was thorough in explaining what needed to be done. He gave me an estimate for the job in the amount of $983.95. I felt that seemed pretty high and told him I would discuss it with my husband and call if I wanted him to do the work. I then called the Joe Wilde Company. Their technician came out and diagnosed the problem identical to your tech. The price however was "jaw droppingly" less. They charged me just $380.00 for the replacement as well as lubricating and assessing the health of my other 2 doors! Thank goodness I got a 2nd opinion because a difference $604.00 for the same job and I have no doubt - comparable parts and material is shocking and you might want to review your prices and practices. I know that this review will never show up on your website but you know that you will never get a recommendation from me. Good luck with your business.
Jane Serdynski
Stu Ellenberger Service Provided:
Garage Door Repair
Technician:
Review:

Prompt, efficient and courteous! Everything you need in a company. Will come back if we need service.
Marie Mikorski
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Stu is a Very knowledgeable repairman. Polite and did a great job. 5 stars from me.
Mike Haley
Stu Ellenberger Service Provided:
Garage Door Repair
Technician:
Review:

I chose Precision because I have had them do work for me before. Quality work was done quickly and to my satisfaction. The installer was friendly and answered all my questions and concerns. I look forward to havingt Precision do work for me in the near future. I have a new home now and Precision came down to my home in Kenosha to give me an estimate for them to replace my garage door. Stu (the estimator) was very informative and helpful in (again) answering all my wife's and my questions and concerns.
Wayne Rongholt
Stu Ellenberger Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Very courteous, both the person that answered the phone and the tech that did the work. Work was done very well and quickly. Also, they communicated with me! Got an email confirmation after setting the appointment, got a reminder email the day before the appointment and the tech called when he was driving to my house. Excellent experience.
Rick Lincoln
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

THE SERVICE WAS EXPEDIENT, THE REPRESENTATIVE WAS PROFESSIONAL AND INFORMATIVE.
Cynthia Williams
Stu Ellenberger Service Provided:
Garage Door Opener Repair
Technician:
Review:

Tech was on time, courteous, and professional. Very happy with the results.
Mark Vercel
Stu Ellenberger Service Provided:
Garage Door Repair
Technician:
Review:

Service technician Stu showed up on time. Was very friendly & professional. Performed spring replacement quickly and cleaned up before he left. Very knowledgeable on products and took time to explain everything. I would highly recommend him to anyone. Great customer service.
David H
Stu Ellenberger Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I live in a beautiful house on the east side and I have very old, very heavy garage doors that I love. A big old spring snapped, and Stu arrived within 2 hours to not only fix it, but make it safer. So pleased, that I am having him upgrade my other two doors. Stu was very pleasant, explained the issues well, and the best most efficient way to address. Highly recommend Stu!!
Katie Heil
Stu Ellenberger Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Simply awesome...same day service, high quality, and Stu Ellenberger our service tech was outstanding. He's a super nice guy, very informative and very efficient.
David Wieczorkowski
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

My problem turned out to be much bigger than I expected and the repair man was so thorough and explained everything. They are honest, priced well, and get to you quickly. I’ve used them before and will always recommend them highly!!
Mary Braun
Stu Ellenberger Service Provided:
Garage Door Opener Repair
Technician:
Review:

Quick, Easy, and job done right, no complaints
Dale Held
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Did a great job. Explained everything and was very efficient. Felt the cost was reasonable.
Kirsten Ertl
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

SERVICE PERSON WAS GREAT. EXPLAINED EVERYTHING.
James Balcerek
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Stu was very clear about what needed to be done and gave us options and recommendations. He explained everything very clearly and was very polite.
Tracy Eifert
Stu Ellenberger Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

They came out for an estimate and were right on time...courteous and honest. Would definitely recommend them to anyone in the future.
Mary Brown
Stu Ellenberger Service Provided:
Garage Door Repair
Technician:
Review:

We had a broken spring and our garage door wouldn't open trapping both cars in inside. We called Precision Door service after a competitor promised to come today and then cancelled. The whole experience was really great. The customer service rep who answered the phone was very professional and knew all the right questions to ask. She was friendly and efficient. She scheduled for same day which made me happy and the tech called earlier than expected. When he arrived, Stu Ellenberger took a look at our garage door and said it needed to be rebuilt. He knew exactly what he was doing and explained everything. The rebuild was cheaper than replacing all the individual parts and came with a longer warranty. Stu and his helper were done in about an hour and half. They were both super friendly and knowledgeable. The next time I have a door problem I'll be calling here first! Highly recommend them.
Bruce Landay
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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