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about Precision Garage Door in:
Washington County, WI
Precision Garage Door of Wisconsinhas received 366 reviews, averaging 4.84 Stars:
Germantown, WI
Product:
West Bend, WI
I called Precision to come look at my garage door as it was stopping at the wrong points during its open/close cycle, and there were some odd things going on with the electronics. The tech, Mike Gonyo, figured out the issues and explained what the different remedy options were without trying to pressure me into one option over another. I ended up deciding to just replace the opener, and get a few key repairs done on door bearings. I've done remodeling/construction work in the past. I could tell by reviewing Mikes work, and how he described things, the he is extremely competent. As far as I could tell, he did both the repairs and the install to a very high level of quality. He was also very good at explaining what he did, what to look out for in the future, and gave some very good maintenance tips. I chose Precision based on a coworker's recommendation, and based on my experience, I will absolutely recommend them to others in turn.
- Josh Hults
Product:
Germantown, WI
The two men from Precision were thorough about the garage door repair that we needed. They were done within an hour and explained everything that they worked on. We had previously needed repairs done which were completed by Precision and we had purchased their Lifetime Warranty package. The Lifetime Warranty package saved us over $200 on this latest repair work.
- John Von Bon
Product:
Jackson, WI
I had the electronic eyes on my single door replaced. The techs did a great job. However, after the work they only checked the operation on the door they worked on. If they had checked the operation of the double door they would have seen it did not work. The electric eye next to the door they worked on was knocked out of alignment thus the door would not close. I have played with that eye several times and have it working, but it is still giving me trouble. I have never had problem with the eyes on the double door until now. (That door was installed 16 years ago.)
- Tom Gauger
Product:
Kewaskum, WI
Steve was professional, knowledgeable, honest and very good at what he does. He was there 4 hours after calling.He repaired a broken spring and the door has never operated so well, even when first installed. We are recommending Precision to anyone who has a need. We are very pleased and when we need to replace the door, we will certainly call Precision.
- Alan Bruendl
Product:
Hartford, WI
Definite 5 star rating! Fast, efficient service. All repairs/replacements were fully explained as were all options. Completely satisfied. Thank you!
- Barbara Pontow
Product:
Hartford, WI
Great job! Very personable. Installed our new Garage Door Opener in under two hours.
- Samantha Kiley
Product:
Germantown, WI
They showed up right on time. The technician was very nice. He gave me many suggestions to maintain my garage door. My only complaint is that I was not quoted over the phone with the service call or fuel surcharge fee. I understand that a service center gives out quotes, but misleading none the less. Over all I am very satisfied with the service.
- Diane Cawley
Product:
Germantown, WI
The crew at Precision Garage Door did an outstanding job from setting up my quote to explaining how to care for my new door. It was easy to set up my quote appointment and the representative did an outstanding job explaining what he was writing up. The installer did a great job as well. We could not be more pleased with the service from Precision Garage Door. The other companies that 'quoted' for us did not come close to the level of service received here. Many thanks to the Precision Door Team!
- Dan Wittrock
Product:
West Bend, WI
Excellent job and response to our problem in our new home.
- Maureen Jacobi
Product:
Slinger, WI
Excellent service, awesome technician!
- Linda Julien
Product:
Jackson, WI
The website looked very professional and the repairman called and arrived earlier and was very courteous. I declined the "extras" and opted for the better quality spring quoted at $169 installed. Someone should have indicated that it is $169 times two springs and then a $50 service charge for a total of $402. I called the manager Karen and was informed that the repair could be done with the cheaper springs......which the technician did without a complaint. I called back all the estimates I got yesterday to make sure they included BOTH springs and YES for $200 to $250 total with a TEN year warranty. Don't expect customers to know when you say $169 installed that it means twice that and another $50 for service. Sorry for the one star guys. When someone tells me its a broken spring.....I assume its one broken spring.
- Jayne Borst
I appreciate your feedback. On your particular door you have a two spring system. This was not mentioned by you when you booked the appointment. We can certainly replace one broken spring on a two spring system, but we do not recommend it. It is very likely that the other spring may break within a short time, due to it helping the spring that was weak or broken. I am also glad that you checked around and found that the prices we charge for your repair were in the same ball park. I believe your invoice total was $262.95.
Hartford, WI
Excellent service. This was the second time I have used Precision. Stu was my tech again this time. As before, he was prompt, pleasant to work with and got the job done in a very professional way. I like doing business with Precision.
- John m Zorbini
Product:
West Bend, WI
Mike gave us excellent service, in explaining and showing us the problems, and then in explaining the options to us. He is knowledgeable and friendly! We are keeping his business card for future business (but hopefully not too soon for any other repairs!)
- Donna Kocinski
Product:
Jackson, WI
Very nice job Mike. Thank You!
- Walter Ganshow
Product:
Hartford, WI
The technician was very good and informative,very helpful.
- Richard & phyllis Eggert
Product:
West Bend, WI
We chose Precision from their ad in the telephone book. We called on a Saturday morning at 7 a.m. They gave us an appointment time of 10 a.m. - noon, and were there at 9:30 a.m. Service was efficient, the technician was thorough, and we would use Precision again.
- Gary Brussat
Product:
West Bend, WI
Called at night for a broken spring and got an appointment the next morning. Mike & Dave were extremely professional, knowledgeable and courteous. They explained all my options, and completed the repairs in a very reasonable amount of time. The garage door is smoother and quieter than when it was new. Very satisfied with all the work performed!
- Scott Bellon
Product:
West Bend, WI
I was VERY satisfied with the work done. Mike was accomplished & very friendly. He let me know what he was doing & why. Hopefully I won't need your services again, but if I do, I will request him! Thank you for a job well done!
- Jane Limberg
Product:
West Bend, WI
Mike my service guy was very helpful - showed me how I can adjust the operator up/down and how to grease the rollers/hinges each year. Totally worth every penny. When you are a single mom, often times you hate making a call for service, but it was a great experience, felt totally comfortable.
- Stephanie Hall
Jackson, WI
One star? Why? You may ask. My only answer can only be, greed! I just purchased this residence and was told by the seller that one of the garage door openers was broken. It had a new battery but it still didn't work. So i "googled" your business name, got the phone number and called. I explained to the receptionist what was wrong and was looking for some advice. She insisted that a technician would have to come and diagnose and repair the problem. Your technician arrived in a timely manner. he was very polite, friendly, etc. I explained what was wrong to him. He asked for the remote, pushed a button on the opener unit and pushed the button on the remote and told me the problem was solved as he had just re-programmed the remote. THAT simple act cost me $84.95. That little problem probably is very common. I used to live in Washington Co. but left for 12 years. I guess I'll have to shop around in the future and stay away from Menomonee Falls. By the way, I will give your Technician 5 stars as he seemed like a "stand up guy".
- Robert Miotke
It may seem like a simple repair now that the work is completed. There are many variables and components that can break or wear down on an opener. To troubleshoot every single one over the phone would be hard. We do however have videos on our website that address common issues that could be tried before calling us and/or referencing an owners manual. When you called us, I would believed that you had exhausted all your efforts and decided to call a professional to diagnose and fix your issue.
Hartford, WI
WE WERE VERY PLEASED & SURPRISED AT THE QUICK & EFFECIENT SERVICE WE GOT. MY HUSBAND HAS MEDICAL ISSUES & NEEDED AVAILABILITY OF OUR CAR SO GETTING OUR DOOR FIXED QUICKLY WAS VERY IMPORTANT. THANKS BRIAN, WILL RECOMMEND YOU TO OUR NEIGHBORS.....THE REMMERTS
- Judy and Tom Remmert
Product:
Hubertus, WI
Great company to do business with! Stu is outstanding, explains what he would do and cost, prior to doing any work.
- Charles Omley
Germantown, WI
The young man who came to replace the opener was great - he was even a little early (which I appreciated). He took all the time I needed to explain how things worked. He was working under adverse conditions (I wish he would have let me know the light was burned out!), and that was my fault. All in all I was very satisfied with the service he provided. Thank you.
- Nadine Roblee
West Bend, WI
Stu got the job done correctly and quickly, so I could get on my way.
- Jeff Block
West Bend, WI
Very professional, courteous and friendly. I would definitely recommend Precision Doors to a friend or family member. Thank you!
- Todd Krueger
Product:
Germantown, WI
Great service! Mike was very knowledgeable and personable. Shared information on how to properly lubricate. Thank You
- Dennis Sparks
West Bend, WI
On time, polite and repaired for cost quoted.
- Bruce Post
Jackson, WI
Ken was professional and quick. He found bad side brackets and offered to replace those too. Job took him 1 hour on a cold Friday night. I was a bit disappointed in the $65 charge for each of the bracket mounts.
- Robert Mcallister
Product:
West Bend, WI
I liked both the $20 off and the same day offer. The service was friendly, on time and thorough.
- Nancy Olson
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
I was very impressed by your technician, Steve Doerr. He was prompt, knowledgable, and friendly. He quickly diagnosed the problem, explained the repair, and resolved the issue in no time. Very professional and helpful. I appreciate that Precision stands behind their products and service. Would definitely recommend Precision.
- James Pagel