Read what people are saying
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I found Precision Door on the web. Same day repair is what caught my eye! It was a pleasant experience from that point on. From the friendly gal that made the appointment, to the prompt arrival of Mike. I had 2 doors that were in need of repair. Mike explained everything before starting his work, and in about 45 minutes I had two working doors, that worked better that they ever had before. Mike was a super nice guy, and his work was top notch. The entire process from the time I called to schedule, to the finished job took about 3 and a half hours. Incredible. When my wife came home, I got a big hug.

- bill white

I contacted Precision due to the excellent reviews and attention to detail on the website- I really liked the employee photos and message about safety. Both the technicians who I dealt with were on time, professional and informative regarding both the problem with my carriage doors and possible solutions. I now have 2 working and quiet garage doors. Thanks!

- jessica carlson

I called you when the cable broke (I thought) on my garage door. I was given an appointment time between 5 and 7PM and asked that the tech call before he came. About 5:40 Mike called and said he would be here around 6:00 and we agreed he would call when he arrived. AT 6:00 he called to tell me that he was here and I went out to meet him and open the service door. When we (he) inspected the problem, it showed that the cable did not break but had come off of the drum. Mike then said he has going to try to reset the door. After working on it for some time, even though he wanted to keep trying to make the old system work, upon seeing the condition of one of the old drums, I made the decision to go with the conversion. He then proceeded to do a very professional job of converting my old system. One other thing that impressed me was the appointment email, It really gave me a "warm fuzzy" that I had picked a good company. I figured anyone who posts their employee's pictures on that email was not about to rip me off.

- Roy Schultz

Brian, Joe was knowledgeable and very courteous, a top knotch employee. I will be looking to replace the door and opener in spring if your prices are competitive. My only concern is that I am a 100% disabled vet and live on a fixed income so I will have to see when I get some estimates. Recommend you consider a veteran discount for your future promotionals. Please update your files with my email. Thanks John Lembach

- john Lembach

Prompt service. Called when he was on his way. Pointed out what was broken and needed repair as well as what was wearing but not yet broken. Provided separate quotes for fixing the broken parts and another quote for what it would cost to also replace the worn parts. Helpfully gave a ball-park estimate as to how long the wearing parts would last so I could decide what I currently wanted to replace. He had a pre-emptive, informative, but not overly pushy approach. Courteous, and quick repair.

- cheryl lippmann

Excellent and professional customer service!

- Jeremy Goss

I was very pleased with the service provided us. Spencer did a great job explaining the problem and was very professional. I was surprised at how quickly he was able to respond on a Sunday and how efficiently the work was completed. Precision will be the first call I make should I ever need garage door work in the future.

- bob pestka

Mike was very professional and Courtious. He arrived on time and explained everything in great detail. He did great work and cleaned up after he was finished.

- Jill R

Mike was professional and courteous, and an altogether outstanding technician.

- Karen L.

Our service technician was great. He arrived on time and was very informative about the issues at hand. He reviewed what the problems were, the cost, and the way to avoid future problems through correct maintenance. Over all I would rate the experience as a five star. Thanks for the help.

- Walter j Frank

Very quick and efficient. No problems.

- Carolyn Hendricks

I HAD TWO BROKEN TORSION SPRINGS REPLACED ALONG WITH 3 BAD BEARINGS.SPENCER WAS THE TECH THAT DID THE WORK.HE EXPLAINED EVERYTHING IN AN EASY TO UNDERSTAND WAY. THIS WAS A GOOD EXPERIENCE,EVERYTHING WAS DONE CORRECTLY AND IN A TIMELY MANNER.

- paul merkel

I had Spencer out at my home and I wanted to let you know how pleased I am with his work and how professional he was. Thanks to Spencer, I will continue to use Precision and let everyone know about your company and how great Spencer is.

- Andy

we had a keypad door opener installed. everything was fine. Mike was fun to work with and he did a very nice job. It is nice to push four numbers and have the door open.

- Joan Szyba

The ad had a phone number that was for our area, and I figured that meant you were prepared to serve our area. The Tech. knew what needed to be done and proceeded to do it. I was assured if there was a further problem it would be cared for. Thank you for the prompt and efficient service.

- Gordon Kraemer

I'm very happy with my new door!

- Karen M.

I called Precision because of the reasonable price... another company wanted $250 just to come to my door. Spencer was here within an hour (on Sunday, no less) and the repair was finished within 45 minutes. Well done, guys! When I need a new door you'll be getting a call!

- Larry Neumann

Good service. Explained everything that needed to be done. Door works nicely now -- smooth and quiet.

- Edward Lawson

I had Precision work on my garage in Brown Deer and they did a great job. When my tenant called and informed me about the garage door falling off the tracks, Precision was the first company I called. The installer who did the job was very knowledgeable and very helpful in explaining the process when he was complete with his work. i would recommend Tom anytime because his work speaks for itself. The garage looks great with a new look. I would give Tom a 5 for his professional work and how he presented himself to me and my tenant.

- Carl Carby

We needed someone to come out the same day as our garage door would not close. I had a different company scheduled for 2 days later but when I found that Precision could make it that day, I cancelled the other appointment. Mike was there on time and was friendly and knowledgable.

- mike srnec

I liked that they are a Better Business Bureau acredited Business and also are fully insured.

- jeff ciesielski

The receptionist was very courteous and helpful. Mike Sukup responded and evaluated the condition, explained the status and gave me options to assure that the door system would operate reliably in the future. He replaced the springs, brackets, roller system, made adjustments to eliminate drafts and tested the motor. He obviously has great skills in this work. He is an asset to your company. Now we do not have to be concerned about door system failure or an accident.

- Sigmund j. & betty Tomkalski

Spencer did a great job!

- Kevin B.

We were very pleased with the service provided us. Spencer did a great job explaining the problem and coming up with solutions. We would recommend Precision to friends in the future.

- anne woods

Thank you Spencer Hollis you did a wonderful job. You had my garage door up and running very quickly.

- sharon multani

I really like that Mike told what he was doing as he was doing it. I was very happy with the service that I received from him. The garage was left nice and clean after he was done. I would do business with your company again, and if any one should ask I would definately recommend your company.

- raymond waldbillig

The technician arrived early in the two hour window, and assessed the problems quickly, and got the repairs done really quick. He made some good suggestions for further repairs, and the cost seemed quite reasonable.

- douglas hamsher

I called for service last Friday, nit usre what who to call I was impressed with your website. I called and the response was great the tech came within the time I was told. He was curtious and pointed out a number of observations. He qouted me a price and not having a point of reference I agreed. He completed his work suggested I could add soem more work for additional cost, which I could not afford in light of the repair. I retruned to work on Monday and was shocked by an employee person who told me I have over paid for this spring replacment. Up till then I would have said I was a satified customer but I do not believe I can endorse your service if you are overcharging or not competitive. Disappointed

- wayne johnson

Thank you for considering our company! We appreciate your business and strive to be the best in service. We take every review seriously and even though this is our first 1 star review, we will do our best to learn from it. I understand your frustration when talking with someone without knowing the facts, finding an inexperienced door professional in your work place can happen from time to time. Someone will always tell you they can get a better deal, having never been to your home and evaluated the situation. I'm happy to hear that you were satisfied we arrived on time and the technician had explained any and all issues you might have had, and giving you options on what repairs were needed to your door. Please don't forget you were given an option for standard 7k-10k springs, or our Precision High Cycle springs avg.35k, Choosing the high cycle springs that provided you with a 5yr parts/labor warranty. The only companies that are overcharging are the ones that only offer low cycle springs for 1/3 less. When customers shop companies, most search for the cheapest, costing them the most over time. The problem is 99% of all customers believe all springs are the same and nothing could be further from the truth. Our technicians will weigh every door finding the proper IPPT's (inch pounds per turn) giving you the most cycles and the best service for the money. I still haven't heard or found one other company that does this in the area. Thank you! Brian Hennings P.S. Remember you can call us 24/7 and talk to an employee if you should ever have any service or warranty issues!

I was very pleased with the work that was done. Spencer did a terrific job and he worked really hard to right the problems from the previous tech.

- Christoph H.

I could not be happier with the service. Stu showed up earlier than expected. He was able to get the door I needed and have it installed within a few hours. This happened on a Friday when I was supposed to go camping. The garage door was installed very quickly and did not delay my trip. I would not hesitate to call Precision again. Thanks Guys.

- Stephen Todd