Garage Door Repair in Madison / Dane, WI - Page 20

Jeff Weidman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up, explained the job, got it done.

Rick Christian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Kurt very impressive.

Stephen & ann Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was great , we are happy with our new garage door & opener .Frank was very helpful.

Andrea Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service the technician was outstanding. He explained everything to me before and after he replaced our new opener. He was on time I was shocked that I could get my repair the same day.

Noel Becraft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far, we are very happy with our new garage door opener. It is super quiet! Our technician was very friendly and helpful in explaining everything. Thank you for such a quick response to get it installed.

Rose Barroilhet

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service provided: full maintenance on garage door. Replacement of springs, plates, rollers. Replacement of white vinyl top stop and Black vinyl bottom seal. My call was simply to replace the 2 vinyl stops that had worn down over the years. At your serviceman's strong encouragement, I went for a full array of improvements. Costing $900. My complaint centers on the 2 new vinyl seals installed. They were clearly not functioning properly by the completion of the job....getting caught in the door mechanism and leaving light gaps at bottom of door (prior stops did NOT have these issues.) Serviceman stated that the situation would correct itself with some use. I have waited til the end of the week -- 5 days with continuous use -- before responding to your survey. If anything the situation has gotten worse. I do hope to hear from you SOON and give you the opportunity to correct the situation. If not, my recourse would be to : 1) call Overhead Doors - who are excellent, but are not scheduling currently, to rectify the situation 2) post on our Dashboard ( Condo Assoc.) my dissatisfaction with your service 3) notify DATCAP, Better Business Bureau, etc. I'm sincere insaying I hope we can work this out. Right now I feel as if I've been taken advantage orby a less than professional company. Call me at 608-271-7975

Sam Huff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that came to my house was great - nice guy and knowledgeable. I had him look at my door since it had an issue. We decided replacing the door was probably the best option. He gave me quote. Since I didn't have him do any work that day I was charged an $85 trip charge with is kind of annoying since I was never told that when I made the appointment.

Cathy Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt was awesome. Such a nice guy. He did a fantastic job. It was a Saturday so I thought I'd have to wait until Monday but he was there 1 hour after I called. Excellent service.

Jacob and mary Klam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt was very pleasant and courteous. Thank you so much. He was very careful to keep the 6 feet distance and he made me feel comfortable during this very hard time.

Tara Frana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great, quick service!

Sharon j Trimborn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very timely, polite and fix the door. I am grateful that they are open during this virus. Thank you.

Dan Rigney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very fast response from initial call, Kurt was Curtious and professional.

Marvin & patricia a Meissen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You guys are great! Found you after google search...sounded like you'd be there quickest. Kurt arrived on designated time slot and was wonderful to deal with. He checked things over, told us options and fixed things right away. He was so pleasant to deal with. We will call you when the next probs appear.Thank you so much.

David Wendricks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last Monday, I had a problem with my garage door, I call Precision Door Service at 1 PM, for help, they had a service man here Monday at 5 PM just the time they said he would be here, with in an Hour he had it working better than it has in month. Curt was very friendly and courteous, he showed me what was broken and told me what he did to fix it. Thank you Curt & Precision very much for the quick service.

June Ganser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service from Precision. My garage door wire broke with a bang as it was closing. Within 2 hours of calling Precision, Kurt had my door working again. The door also needed a new weatherstrip along the bottom, so I was happy to get that taken care of as well. I asked if I needed to put silicone on the track and Kurt said "done." I appreciated the fast, good service.

Keith & Mary Cram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service provider, Kurt was prompt, knowledgeable and very helpful. We fell very comfortable with his advice and assistance. Excellent job. We are very happy with the results.

Julie Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and accurate!

Yevgen Bilyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Thanks.

Matthew Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly, fast, and efficient.

James m Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm a retired professional engineer who has worked on a lot of repair and replacement projects professionally and at home. The man who replaced my garage door opener was total professional in every way. Arrived at the promised time and conducted his work as a skilled professional. I don't think the job could have been done better by anyone.

Rich Johnston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick service, excellent workmanship, friendly personnel

Brenton Gabrielse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went well. I thought the repair man was trying to take advantage of me. I was quoted one price on the phone and he wanted to perform more than what i needed for a hefty price.

Wendy Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Stu was a pleasure to work with. He was very informative and professional. He was able to get to us within 24 hours and was able to do the repairs on the spot. Thanks Stu!

Lurene Swenson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unbelievably fast service! Contacted them in the afternoon, got a call back that same afternoon. Technician arrived at my house at 6:00 pm, same day. He did an inspection to assess what was wrong; offered three levels of repair 1) necessary, 2) should be done and 3) ideal solution. He had all the parts on his truck and completed the job by 7:15! First time I've ever had that kind of service! I will definitely call them when I am ready to replace my garage door!

Maureen Mccoy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt was very experienced and fixed our door quickly!

Todd & deborah s Giesfeldt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called with a problem at 9AM yesterday 2/25/20 . The service man was out here by 12:30. He was very courteous, and solved the immediate problem, but showed me what going to be the next problem very shortly. He gave me three options, with no hard sell, just the facts. The opener was 18 years old, and a replacement made the most sense. He had a new one in place within an hour. It works just great. The only hard part was finding the instructions in the car manual (it was the very last page) to link the car to the opener. Given the new Wi-Fi feature, I should have made this change a few years ago. All-in-all, a great experience, and thanks again the your man who did the work.

Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had nothing but wonderful service with Kurt. He was able to diagnose the problem quickly and fix it in less than an hour. He was on time and very courteous. I had very good follow up with customer service due to a billing issue and it was resolved quickly. I would highly recommend them again.

Christiana Newton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Stu was very fast and very courteous. He explained everything well. Thanks for the fast response

Betsy j Braun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision rebuilt my garage door last August and the tech was patient, knowledgeable, and answered all of my many questions. I learned so much that day! When it was below zero last week, the door wouldn't close, so I called again and they sent someone out right away. Stu was GREAT. It was the unit, not the door, and it was due to the cold (it worked fine when he arrived!), but there was no charge and he was very informative about our options. Plus we learned the key pad wasn't working due to the battery needing changing. Top notch company.

David a & Betty a Luck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Replaced battery back up unit. Took 15 minutes.