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Steven Gatson
Average: 4.80 stars
Steven Gatson's Bio:
West Allis, WI
Product:
Waukesha, WI
Steve serviced our garage door and was professional and efficient. He explained my options and completed the job in under an hour. I would highly recommend this company.
- Steve and cathy Waller
Product:
Menomonee Falls, WI
Read a review on the web. Looked good. Steven, the tech who repaired my door, was very efficient and personable.
- Steve Heidt
Product:
Brookfield, WI
Fantastic service, Steve the technician was great! My keypad garage entry stopped working and I needed it repaired quickly. I contacted Precision and it was truly a great experience. They scheduled my appointment immediately (no voicemails, call-backs, etc.) and were able to get me on the schedule within 48 hours. My technician showed up on time and he was great. He fixed my problem quickly, provided explanations and answered all my questions. Our garage doors are more than 25 years old and we've been thinking about replacing them, Steve explained options for rebuliding and full replacement .... really helpful information. I certainly plan to go back to Precision for my future needs.
- Louise Strong
Product:
Menomonee Falls, WI
I just want to thank Steve for a great job today. He was friendly, helpful and professional. I couldn't have asked for better service!
- Glen Garski
Elm Grove, WI
I was able to get an appointment within an hour of our garage door spring breaking, which was fantastic! Steven Gatson came out to perform the repair. He replaced our springs and bearings and gave us excellent service! He was punctual, courteous, knowledgeable, and professional! I also appreciated the immediate email confirmation of my appointment along with an emailed payment receipt as soon as work was completed. Keep up the great work!
- Chuck L
Product:
Menomonee Falls, WI
Garage door would not close. He figured it right away. Sensor height was adjusted quickly by Steven
- Steven g. & patricia a. Venes
Milwaukee, WI
My technician, Steven Gatson, was the best. He was professional and very knowledgeable. He figured out the problem quickly. He explained everything thoroughly and educated me on what to do when and if this would happen to the door again.
- Shelly Adomaitis
Product:
Madison, WI
Steven was very helpful with the selection of a new garage door. I enjoyed working with him. He is very deserving of a 5 star rating!
- Delford f & barbara j Freiboth
Product:
Saint Francis, WI
The technician, Steve, was great! He didn't try to sell me anything that I didn't need, and was very knowledgeable about the products. He did the job quickly, and explained everything very well when he went through with me what he had done. I would highly recommend Steve, and Precision Door Co.
- Kim Digilio
Product:
Hartford, WI
Service team arrived ~90 minutes from initial call to company. After assessment was completed, options were explained. Service was performed in about an hour. Service team was pleasant during this time and I would recommend Steve and Matt in the future.
- Marlene f Wereley
Product:
Thiensville, WI
I had minor issue with garage door, with occasionally stop while coming down . Person from precision came and thought that may garage door rollers were wearing down, so he changed the rollers and charged me $190 for those. So when I asked him why they are so expensive? He mentioned that they are good quality and life long warranty. Later on when I checked at Amazon, cost of the rollers were only $20 dollars ! Such a rip off
- Chandur Piryani
Product:
Milwaukee, WI
I was very satisfied with the technician. Even though he could not fully fix the door he helped give me some possible solutions. Vary polite and helpful.
- Brian Jackson
Milwaukee, WI
Very happy with work done Quiet and works great Thank you
- Charles Wendt
Product:
Mukwonago, WI
Precision Door Service is a SCAM. I called and scheduled a service for a broken cable and was quoted on the phone a price of $90-$120 + a unheard of surcharge of an additional $15. Service tech arrived and told me that I now would need Bottom Brackets at $70.00 a pair ( You can buy them at Menards for $10.00 a pair) and I would also be charged $150.00 to have the springs retention. Service Tech now estimated the job would cost in total about $450.00, almost four times what I was originally quoted! I told the Technician to leave because I wasn't going to pay that much for a simple repair. On a side note I was able to secure a different provider to replace both cables, bottom brackets with new nylon rollers, retention the main springs and completely lubricate the rollers, hinges, bearings and even the overhead door opener for $150.00!!!
- Thomas Raddatz
Oconomowoc, WI
Quick response. Quality service.
- Jim M
Oconomowoc, WI
New opener, rollers and bearings. Steve did a great job and was well informed. He performed the new install in a timely manner. As with everything, cost was a bit higher than anticipated.
- Clark Knuth
Product:
Milwaukee, WI
All i thought i needed was an adjustment, because my door was on even and when it came down the top garage panel hits the top of the garage frame, however they told me that 3 bearings needed replacing plus and re-aligned. The cost was $65 per bearing and $150 dollars for garage to be re-aligned, plus service charge , for a total of $420.00 plus tax. I told the tech that i could not paid that amount, and i could replace the whole garage door for that amount.... He said that the door has damage and it ( yes, it did) however it was working just fine with damage, 4 days ago when i replaced the springs myself,i just did not aligned it correctly, so far as i could tell is if they adjusted it , it would work fine...Long story short...i felt the service was very over priced and one of the Service Tech could have been a little more customer friendly, other then that , Never got to use your service,so my rating is based on my encounter with Service Tech, also he tried to charge me a $84.95 trip charge .However i was quoted $69.95 on the phone when making appointment, the one Service Tech how take my payment seemed annoyed that said that , so i told him to call the company, because i only going to pay what i was quoted. He did not like that and had the attitude that i lie about the trip charge. In my opinion the service was very overpriced. My rating is based only on my interaction with one of Service Tech.
- Tory Triplett
Hi Torlan, I do apologize for your experience. I see that we corrected the charge for your service. Please give us a call to discuss how we could better improve our service in the future.
Milwaukee, WI
The tech from Precision was awesome!! Very professional, very helpful, and communicated all details well. Thank you.
- Eric Wiltgen
Product:
Sussex, WI
Our garage door was in pretty bad shape before the repair person, Steve, arrived. He was able to replace the cables and rusted out hardware on the garage door and it now works extremely well. Steve simply did an outstanding job.
- Thomas s. Ehlert
Product:
Waukesha, WI
Called to find out what the cost to replace springs would be, as I was checking around. I was told $69.95 for service call and $179 for spring, I said back to girl on phone "so $70 & $180 and she said yes". Was surprised when it came to $442.95. I should of been told $69.95 plus $179 for each spring and $15 for enviro surcharge for $442.95 Needless to say I will not use them again.
- Cole Geyser
Product:
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
I was able to get a same day appointment for my garage door that stopped working. The repair man was prompt and clearly explained to me what the issue was. He gave me a rough estimate before beginning the work. Work was completed in about 30 minutes. Overall I was very satisfied with the service I received.
- Mario Sevilla