Garage Door Repair in Southeastern Wisconsin - Page 69

Katharine e (kit) Becker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door Service totally rocks!! Customer service person answering initial phone call was extremely nice and helpful and I got an appointment for the next day with Joe who explained aspects of the door purchase very clearly and gave me multiple estimate options. I am looking forward to my beautiful new garage door system that I will be getting at a great price with timely, expert service. Joe also did a superb job giving me a temporary repair to my existing door until the new one is installed. Could not have been happier.

H. blair & kathryn f. Tyson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe arrived and asked about our garage door issue, ie, why it wouldn’t open. He considered three options as to what the cause of the problem could be, walked us through his work and solved the problem. He asked if we had any other garage door issues. We had one, and he tackled that one too, explaining what he was doing as he progressed. In all, it took less than 30 minutes.

Carlos Ruiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I selected Precision because of the Google review and Google guarantee. My experience was very positive. They arrived next day in less than 24 hours on time or actually early to their 12-4 appointment window, 12:10 PM to be exact. The technician was extremely informative, thorough and expert and professional. He made the necessary repair and tuned up (i.e. adjusted, lubricated and re-programed all remotes). I would estimate he was here just over an hour. However, the Precision service call charge went from $69.95 to $284.90! So to sum up this review the service was outstanding but not cheap! The 4 stars is solely related to price.

Jennifer pena - Mias family day care

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service, good response time, the technician came to my house and was very professional. thanks!

Peg Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision responded to my need very quickly. The technician Kurt, was extremely professional, polite, efficient and helpful in presenting his diagnosis of my garage door components and what I may want to fix in the future. I am so glad to know who to call for future repair needs. I plan to recommend this company to my friends.

Marylin Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians were very thorough in checking the problem and trouble shooting possible future ones due to age/wear. These were clearly pointed out to me and explained with a no "hard sell" and in an optional and affordable cost range. They were on time, efficient, and courteous - and a most commendable service. Thanks for a great ad in the Yellow Pages!

Heather Scheelk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pro: Technician was nice and knowledgeable. Con: Company does not carry parts for my particular, common, brand of garage so they were unable to repair. Would have been nice to know which brands they can service before paying someone $85 to say that. When scheduling appointment, I was made aware of the $69 trip fee but then got charged an additional $15 "Environment Surcharge - Environmental/Maintenance" fee even though no repairs were made.

William j & Mary B Erpenbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes to your questions. Also, new parts (replacements) were purchased as well as cables replaced under warranty. This was our 4th work by Precision on our garage door since 2015 with parts installed then and routine maintenance performed in 2018 and 19; all work very professionally done by very capable technicians. Only disappointment was that in 2015, the trip charge was reduced $20 since new parts were purchased. That same $20 reduction of the trip charge disappeared with the 2020 repair work although new parts were purchased in addition to that covered by warranty.

Patricia Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes Brian informative and honest

Miranda Ressel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was the only company to respond to my online inquiry. Customer service representatives provided professional and good customer service. Dan was also very professional, respectful of my lack of knowledge and provided great customer service.

Jennifer Herlitzka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed with the ease of setting an appointment. Then they arrived ahead of schedule and presented a couple of options. Very professional and courteous. I would recommend this company to others. Thank you.

Albert j & teresa a Sparacino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Not very happy with the service. Was told I would have the garage door and opener 4 to 6 weeks. It took 9 weeks and my opener was not working for 9 weeks. Very inconvenient for us! Plus I would call to see what was the hold up was and would not get a call back.Then I was sent two inexperienced service men. Called for a service appointment to adjust the door. They said will call me back for a time.

Don Husedy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

job done in workmanlike fashion. repair completed 4 hours after it broke. called about 3pm job completed before 7pm. thank you.

Tinh Banh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very please and happy with the quality service of your technician. Technicians were competent and courteous,and provided good feedback on the problem.

David Linz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am satisfied with the repair but feel like I was ripped off on the price. Last time I paid about $300 to have this company replace 2 springs. In checking the average costs online, the average cost is given as $200-300. I was charged $657 which did include new rollers. I would never have selected this company if I knew they were going to double the price from what I paid last time. I complained to the tech but he just shrugged his shoulders. I hope this review saves some other senior living on social security from being ripped off like I was. Again the repair was fine and the tech friendly and competent. Just way too much money. Never again.

John Mlodzik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt was the technician assigned to my repair. He was timely, professional, knowledgeable, and easy to work with. Absolutely happy with the overall experience with Precision, from placing the service call to signing the final paperwork. I will highly recommend Precision to any and all for their garage door repair needs.

Cynthia Cimbalnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with the work done on my garage door. I discussed with Kurt and another technician what I wanted done. Gave me a quote before they started. Polite and knowledgeable!! Will definitely Use them again if needed!!!!

Monica Rutkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with my garage door repairs. Jacob was very nice and got the job done fast. I did see your add in the paper:)

Sandy Gehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and professional service.

Patti Vadre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for an estimate and they were very courteous on the phone and got an appointment fast! They called an hour early to make sure I was going to be home. They were on time and was very helpful explaining things to me! Very well mannered gentlemen!

Robert k Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just finished up getting my Estimate for a New Door, Opener, and remote package. I was extremely pleased with the offerings and recommendations. I signed a contract when presented with the total package price. I will update this review after the job has been completed. But at this point I am confident Precision will earn the 5 star rating.

Fred & janet m Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My husband found a coupon in an advertising flyer. He called in, was able to schedule and appointment for next day. Our garage door was still functioning but making a lot of noise when opening and closing. Service person called ahead and was right on time. He was very professional and courteous. He greased and lubricated the door parts. The light was malfunctioning and he repaired it. Door is now working much more smoothly. Thank you.

Carolyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Professional, courteous and quick service person.

Kathy Cullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt was very pleasant to work with. He explained the options. He showed me the finished product and what had been done. Kurt was very personable. Thank you!

Cyndy Michels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician fixed the problem for me. He was very thorough and patient with all my questions. He called before he came and was on time for the appointment. I did call Precision a couple years ago for a different problem and was happy with the work they did. I also was impressed with their advertising. I would definitely call them again. cm

Robert Sterling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lightening fast spring repair, same day appointment , doesn’t get much better than that

Richard & peggy Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We would highly recommend Precision Door Company. Tech. representative was very knowledgeable, and polite. I would definitely use them again .

Joan Brussat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used your services several times. You are reliable, professional, on time and very helpful. Thanks for the service. Dave and Joan Brussat

Ann Mello

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision since moving to Wisconsin so I called this morning when the door wouldn't close. They gave me an appointment for later today and sure enough Joe called and said he would be here in 30 minutes. He looked the problem over, gave me a quote and got fight to work. He let me know when he finished and explained it all to me clearly,I was really surprised at how clean he left everything, no mess at all. I would recommend Precision without hesitation. Thank you

David & beta joy Schroder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt performed a minor miracle on our garage door, came on time, in the rain, explained all of my questions!!!!! Will use again if needed. Thank you, thank you.