Garage Door Repair Reviews in Wisconsin (Page 7)

Ahmed was professional and knowledgeable

- Brian And Melissa Lance

Colin was my technician. He was informative and knowledgeable. He inspected everything and changed out the rollers and lubricated the moving parts. The door is quieter and moves more freely. I’m very happy with my experience with Precision Doors.

- Jeanne B

An A+ experience in every way. Our garage door issue was solved within hours of our call in a highly professional manner! Thanks, Precision!

- Rich & Pat Ranft

The service provided was good. The technician (Jacks/Matthew) did a nice job explaining the different repair options and benefits of each. The work was done efficiently and my door is operating well. The reason it is not a 5 star review has to do with timeliness. My appointment window was 8 am to noon and nobody contacted me until after noon and after I contacted Precision. Overall the work was not done until after 2 pm. I had to adjust my work schedule to make this work. No additional discount was offered due to this schedule delay which is disappointing.

- Jeff Bauer

Had Precision out to repair our garage door previously. Decided to contact Precision for garage door/opener replacement. Todd was very courteous and explained entire process to me.

- Diane M Ohotto

Service person arrived promptly. He was very courteous and professional. He solved our problem.

- Norman Hirsig

Ahmed did a great job!

- Mark & Afra A. Simms

Prompt, great service, even on a Sunday. The ability to schedule online is a big plus.

- Bill Windler

Excellent service from initial call to repair completion! Phone representative Elisa is excellent as she is very courteous, patient and informative! She organized same day appointment! Technician Ahmad Perkins is excellent! He is professional, courteous, helpful, patient and efficient! After the assessment gave all the repair options and explained each one in detail! Ahmad efficiently solved our garage door problem on Same day of call!

- Kamal

Our technician, Joe, was prompt, courteous and very helpful. The job was completed in very timely fashion and the charge was very reasonable! Thanks to Joe and your team

- David Sowl

Had an issue with my garage door opener that I could not fix. Mario did a great job and got things working quickly. Appreciate the fast response. Thanks, GusR

- Gus Robledo

Mario kept me informed regarding his arrival and was quick and efficient doing the replacement of the springs on my garage door. He explained the entire process and made sure I was satisfied with the job before he left. I was also able to use a Valpak coupon. I would recommend Precision Garage Door Service

- Margie

WOW! Could not have asked for a nicer and highly competent repairman. He answered all my questions and kept me informed while he worked.

- Nancy Fleming

the technician was on time, did a great Job,solved the problem,was helpful. I have had used precision before. I am a vietnam

- John J Badke Jr

Excellent, professional service! My old garage door hasn't had any maintenance for at least a decade, or more. Craig was efficient, professional & pleasant. He explained what he needed to repair and why. He explained everything throughly.

- Janice Van Niel

Precision always does excellent work and provides great. Customer share this at reasonable rates. Our technician Joe deserves five stars plus. David Y.

- David B Youngs

Our Door sensors were replaced, and the tune-up was performed in a very timely and professional manner. The service tech. was very knowledgeable and a real gentleman. He answered all my questions and pointed out the work he did. Great job!

- Steven J & Jean D Winters

Excellent service! Very satisfied! Quick appointment day/time, arrived on time. My door wouldn't open, it's a manual door, no automatic opener. The service technician, Ahmad Perkins, diagnosed the problem and fixed it quickly! Very pleasant young man, very respectful and courteous. I would highly recommend Precision over any other competitor! Thank you!!

- Shari Zemen

I called Precision Door Service because they had worked on my garage door before and did a good job. I called this time because my garage door would not close. They sent a repair person the same day I called. He was Mario. He arrived earlier than when they said he would, but had called before to say that he would and I agreed. He repaired my door eyes in less than an hour and did a good job. The door works fine now.

- Henry Soto

Received quick response to my inquires through the live chat option. What sealed my decision to go with Precision was their Saturday service without a special upcharge and their trip charge elimination if I commit to some service work.

- Glenn Sheridan

Fast and great service.

- Lori Reiman

after contacting a local contractor i had used before and was told I would have to wait five days for an appointment I saw your commercial on TV. Within two hours your serviceman Mathieu arrived and did a check of my system and explained what needed to be done to make my door operate like new. The whole process from the time I called till the time everything was completed to my satisfaction was just four hours AMAZING. I will promote your company whenever I get the chance THANK YOU Dennis Thieme

- Dennis Thieme

I was extremely satisfied with the service provided by Mario from Precision Garage Door company. Not only did he explain what was causing the problem but what we could do to avoid this situation it in the future. This information was never given to us when we had our garage door replaced a couple of yrs. ago. In addition Mario noticed another problem that could be a concern if left unattended. Overall, I was very pleased with the service and the courteous and professionalism presented by Mario. This tells me a lot about how the company carries itself in the community it services. Thanks to all of you and happy holidays!

- Elvira Villarreal

Ahmad was very courteous and he knew exactly what to do and checked everything I was questioning. Thank you so much and Merry Christmas.

- Sue Esqueda

You were highly recommended by our neighbor Greg M. Your technician, Colin H. was fantastic. We will absolutely recommend him & your company to others.

- Zeke Martinez

I was extremely pleased with the professionalism that he provided. He was very knowledgeable on the products and answered all of my questions. I am thankful there are still good honest companies out there! Thank you for your time and your service!

- Marisa Vazquez

I wish I could give a better review. We had 2 garage doors installed back in 2023, and the sale and installation process was great. The time it took to get the doors and then get the appointment to get them installed took a while, but given they are custom doors, that can be expected. The sales guy was great, they were not the cheapest, but I was most confident with them based on the company and the sales. The install team was great. They were polite, they were thorough, and they cleaned up after themselves. Where things fall apart is this year we had an issue where the door apparently did not open all the way, and my wife backed into it and did some damage to the door. Our fault, not blaming Precision for that. Called the next day, and they sent a guy out to do a walk through and provide an estimate to repair. He said that since we just got the doors done everything should be in the system so no measurements should be needed. He said he would write it up and send the estimate later that day. That day came and went, no estimate. The next day, no estimate. So I called Precision. The nice young lady that answered was very friendly and polite, she forwarded me to another person....got their voicemail - left my info. Nothing, no call back. So the next day I called again, same nice young lady said I had to talk to the person she had directed me to earlier, but they were "On the other line". She said she would personally tell her to call me. NOTHING. So I had to call again the next day, finally got to talk to the person I was supposed to talk to, and they said the estimate had not been put in the system. So I had to go over all the info with her on the phone, she looked up our original order, so she had the measurements. She said she would write it up and send me an estimate "Shortly". End of day, still nothing. Called back (By this time the young lady that answers the phones knew my voice, and she was sooo apologetic), the estimate person had left for the day - This was a Friday, so now no estimate until at least Monday. Monday comes, no estimate. Called toward the end of the day, estimate person said "Oh so sorry, I will put it together and send it to you", nothing came. So now I have to call again the next day, they finally sent me the estimate - we have now lost almost a week just to get an estimate, and meanwhile I can't use my garage door! So I call them to accept the estimate and give my credit card info over the phone.....the person who processes cards, is unavailable, they will call me back ----yep, you guessed it, no call back. I HAVE NEVER HAD SUCH A HARD TIME GIVING SOMEONE MONEY!!!! I called back the next day, and the young lady that answers the phone again was so pleasant, but you could hear how uncomfortable she was when she heard that no one had called me back again. She was so apologetic, and she took my card info to get the process going even though she is not authorized to process payments. Finally, someone called me back to process the payment and get the order under way. I wish this was the end of their terrible customer communication, however, it is not. They said that it would take a couple of weeks for the door panels to come in, they would have to inspect and they would call me and they gave me a target date that they would call me by. NOTHING AGAIN. Target date came and went. I waited a week, so I called. The door had come in, but they didn't call me, so now I have lost another week to get my door installed. 2-3 more weeks get the install done. The replacement guys were slated to come today, so I thought I might get a confirmation call last night....nope. However, this morning I did get a call from Sean (Shawn) indicating they were on their way to install the replacement pieces. Sean and his colleague were great. Professional, courteous, and they left no trace that they had been there. Not sure what is going on in the WI office, but they need to get their act together. If they didn't already have my door measurements in their system, I would have given serious consideration to going with another company.

- Liam Connolly

Mario Velez was the tech who service my door. Very good, got right to work right away and explained everything, Was very knowledgeable. Excellent company representative.

- Mike Delise

Ahmad did a fantastic job. Very neat and quick. Highly recommend.

- Michael Slattery

I'm very impressed how the tech was able to handle my problem and able to fix the door in a very short period of time. Especially in sub zero weather. Thank you. Highly recommend precision garage doors

- Bryon Ragles