Garage Door Repair in Southeastern Wisconsin - Page 123

Katie Bose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I initially called because my door had fallen off the rollers on a Thursday night. The phone person I talked to was very friendly and offered a dispatch, and reviewed my options. We ended up scheduling a Saturday morning appointment. Bakari the technician that came out Saturday morning was awesome and discussed my options for repair and replacement and decided that a replacement was more cost effective and would fix the root cause of the issue, instead of band-aiding the problem. Steve the installer that came out to perform the replacement was awesome as well, promptly replaced the door and explained to us what we needed to do to maintain the door so we didn't run into issues with it. I was initially hesitant due to reviews that mentioned high cost, but when we discussed the repair and replacement costs they were right in line with what I was expecting for professional service and quality. A+, would recommend.

Mary Novotny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Gonyo was the rep who came to my house two days in a row and he was a wonderful, conscientious installer! Mike was very thorough, and despite the cold weather took the time to explain the opener, the keypad and the workings of the garage door! I'm so grateful to Mike and to your company: both of you saved me a lot of money and put my mind at ease knowing my brand new opener won't be shut down again by other signals in the area. Thanks again!

Joy Ninedorf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was dissatisfied with the delivery of service. The window was from 10-12 we rearranged an appointment and waited the morning. The technician called arount 2PM stating he was running late and would be there in a half hour. We understand schedules are sometimes unpredictable but when he knew he was not going to make it by 12 we should have recieved a phone call to let us know this.......This was a return call as the opener needed to be reset from the day before-- Other than this we were satisfied with the price, knowledge and workmanship from the technician the day before---the second day was a different technician...... The day before I was impressed that the technician called after being notified that the problem was completely fixed. This is the type of service I appreciate. Thank you, Joy Ninedorf

robin heinemann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had our garage door fixed twice this past summer by another company out of Cross Plains and it never worked right. So, I just looked in the Home Pages in the Sun Prairie directory and saw Precision's big add with a $20 off coupon.

Mike Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Stu was outstanding! He discovered the problem immediately, and it was only a matter of minutes before our garage door was up and running perfectly. I would definitely refer my closest friends to Precision. You've got a great team, Brian, and they reflect great credit upon your business!! Give my best to Stu!

Joy Ninedorf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Knowledgable technician, worked quickly, explained all of the service and showed the parts that were taken off for replacement. Would have been 5 star if we had not had to have a return trip to reset the opener. Thanks. Joy NInedorf

Dale & Kristi Bonaparte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our old Stanley Garage opener failed and the Service Technician tried to repair but the gears were broken. He gave us the options and we agreed to replace just the opener at this time. He reschedule the install the next day and no repair charge was incurred and appreciated. He was able to come earlier and called to see if it was ok and I said yes but give me about 5 minutes. He took his time to complete the install and replace all the old wiring and put in the new opener and walked through the features after it was completed. Very cold day and I appreciate his excellent work. I would have given 4.5 stars if there was that option. My only disappointment was only one remote for a two car garage and the cost of a second remote quoted I felt was expensive. We found Precision in the phone book we had and I had notice one of your vehicles when I was out shopping and it made a positive impression on me to select it in the book.

Robert r & jody l Burdick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, professional service! Highly recommend your services and products.

Lawrence Kuffel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech seemed more interested in selling me a new opener than looking to see if old one could be serviced. The install went well but had to call back the following day to have new unit serviced, as the chain was not tightened correctly and wouldn't allow the door to open properly every time. The follow up visit went well, and door is now opening properly with the new opener after the adjustments.

Chris Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The serviceman Mike came today to fix my garage door. He was knowledgeable and very professional. He gave me his professional opinion and did not pressure me in any way. He is a really nice guy. I shall recommend Mike and your company to my family and friends. Thanks Chris

frank szpek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived during the scheduled time, found the problem and quickly fixed. Thanks much.

William Lazarski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service, tech was excellent, knew his job.

Connie Gudbaur

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with Mike's professional and friendly manner. Mike took the time to educate this 1st time homeowner on how to care for the garage door, what to look for and when it would be time to call a technician. It was a very cold evening and I would think I was his last job for the day and wanting to get home, but he took his time. I give him a BIG pat on the back for the GREAT job. I will be calling precision for all my garage door needs. Thank you!

Brenda Pfeifer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came recommended by a friend and they did not disappoint. Our technician Mike was prompt, and very knowledgeable. He explained thoroughly what issues we had and what he was doing to repair them. I would defintely call them again for our future needs.

Nancy Olson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I liked both the $20 off and the same day offer. The service was friendly, on time and thorough.

Michelle Sholpa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door stopped working. It would not close and kept bouncing back up. I did not know who to call so I did a google search and found your company. I was very happy that your technician could come at night and we did not need to take a day off to get the garage fixed. He was professional, informative, and helpful. I would definitely recommend this business to others.

Sharon K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bakari was polite, professional, worked in a timely and efficient manner and explained exactly what he did. We were more than pleased!

Clark Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician (Mike G.) was very professional, experienced and had a great attitude. He walked me through the process of repair and installation of my new garage door opener.

Peter Gass

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose your business from the phone book because ofthe hours on nights and weekends. Your tech had my door problem spotted in 30 seconds. He was very nice and professional and did a complete look at the door. Price was good and the service great. Would highly recomend. Thank you.

Mark Morley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Gonyo did a great job. Give him a raise!

Linda Kalous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was on time and professional. He was able to spot the problem and fix it quickly without trying to sell me new parts. I really appreciate the company's honest approach. I will never call anyone else!

Charles Omley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Stu did a great job, explained what he would recommended and the cost. Door now works better than new.

Kevin Laufenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bakari the service technician was prompt, courteous and really cared about my problem. His repair was fast and professional. Was happy Precision came out on a Saturday night. I will use Precision for all my garage door needs!!!

James Delemater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your Technician, Bakari Hernandez was on time, very knowledgeable, and did a great job. I would highly recommend him.

Louis H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to compliment Bakari. I am very happy with the service. Bakari was very professional, knew exactly what the problem was and got the job done quick! I would recommend Precision to others. Great job Bakari!

Louis Horch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello Brian, your technician did a great job. He was very courteous and a professional. He looked at our situation and quickly sized up was needed. He checked some things out, and decided that the trolley, on the chain bar was stripped and needed replacement. He also suggested greasing the track system on our Genie system twice a year.

Mike Farchione

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was fantastic from the first call we placed to your business last night to completion of the job today. Our service man was very professional and knowledgeable as well as friendly and accommodating, by calling me before he arrived. The person who took our call and made the appointment for us was also excellent. If we have any problems or know of anyone who needs your service we will be happy to share our great experience.

Dona Wakefield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very courteous and I liked the fact that you had weekend hours.

Jim Kondrasuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike called and indicated he was on the way, as promised. He arrived promptly - was friendly, courteous, and a pleasure to chat with. He noticed the broken spring right away & gave the estimated cost; he replaced the springs and then suggested some other items - he explained the what & why of what he recommended. I felt totally comfortable after his explanation, and understood what he was doing. A completely satisfied customer. Precision is tops - highly recommend them.

Cyndy Michels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi, Precision is wonderful! I had to have a new door installed. I think Mike Gonyo came to see what kind of door I needed. He was on time and very nice and thorough. On the day I was to have my garage door installed, I believe it was 20 or 25 below. I had talked to Karen, who makes the appointments,(who was very nice) because I was concerned about the weather and if I should change the appointment. She said that they rarely cancel appointments. She was right - the technician, Steve Stamper, came on time to install the door when it was 25 below zero. He was very nice, came on time, and installed the door within 2 and a half hours when it was 25 below. He was also very thorough and explained everything to me so I could understand it. I would definitely recommend Precision to anyone that needed a garage door, repairs, etc.!