Garage Door Repair Reviews in Madison / Dane County, WI (Page 11)

Excellent customer service from our technician; professional, on time, and well knowledgeable about the product.

- Michelle

Derrick was professional, polite and knowledgeable. He inspected and evaluated our door and made recommendations on what needed repair, giving us several options and cost levels to choose from. Friendly, hard worker who completed the entire job in little more than 90 minutes. Absolutely A-1 service, our door is like new. Thank you, Precision Door Service, you guys rock!

- Ronda & terry Grinde

Derrick was so great, professional and personable. He also is knowledgeable and showed me my options on the repair. I was shown hints on maintenance. Derek is a great asset to your business. Thank you for everything.

- Michelle

I needed a spring replacement. I called Precision Door Service. I was told this job usually runs 175-225$. However when the service man showed up I was quoted a price over 800$! I turned down the job but was still charged a 90$ trip charge! I get trip trip charge but 90$! He was at my house less then 30minutes and did nothing but give me a quote! Never ever will I recommend this business other then to stay away far far away!

- Tammy Alexander

Hired precision because they were prompt and took care of our garage door issue right away Curt was very professional and courteous. Explained what needed to be done. Very pleasant gentleman Fast service. Done well

- David Ellingson

Awesome person to work with. Very professional and knowledgeable. Explained everything he was going to do. Showed up on time. We have worked with Joseph and Precision Garage Door of Madison in the past and would highly recommend both.

- Mike Finley

Our garage door broke this morning and Precision Door Service was able to get a tech out to help that same day. The tech Derrick B was amazingly helpful, so friendly, and gave us all of our options to fix or replace the door. I really appreciated his expertise and insights. It was a pleasure working with him!

- Reba Tranel

Tech was knowledgeable and professional. He responded quickly and answered all of my questions. Work was done in a timely manner. Would call again if I’m ever in need of service.

- Aaron Kiefert

Great experience from the person answering the phone to the service person and quality of work. Very prompt and professional service.

- Nancy j Carney

I called Monday morning at 8 AM after my elderly garage door opener malfunctioned. Unbelievably, Derek was here by 9:15! He did a thorough inspection, discussed what he found, and offered options. We quickly came to agreement on a new door opener and much needed maintenance on the door itself. Derek was knowledgeable, efficient and personable. He did excellent work. I am so pleased with my new opener and the excellent work. This is the second time I have used Precision and both experiences were outstanding. Derek encouraged me to have regular maintenance and I will certainly do so. A great business with great staff.

- Delores Robillard

I called in the middle of the day and someone showed up to fix my garage door three hours later. They were friendly and helpful getting my door to shut before coming back to replace a panel.

- Sara e. Hook

I'm very happy with the quick response to my problem. Kurt was prompt and figured out the problem fast. Glad I chose Precision to install my new door.

- James a Derr

I had seen your ad on TV so when my garage door decided not to close or open I called your office on Wednesday. Your technician, Joe was right on time Thursday morning and explained three options for repair/replacement parts. He was professional, efficient and showed us how to operate the new unit. I will recommend your Company to our neighbors and friends. Thank you. Mariner's Cove Resident

- Sally & michael O'mara

Our garage door spring broke last night and we called Overhead Garage Precision Door Service this morning and they were here early this afternoon. This is the second time we have used them and both times we have been very satisfied with the work performed. The technician was very professional, and we are pleased with the outcome.

- Rick House

Kurt Schneider was excellent. Professional, efficient, and a job well done.

- Thomas j Hokinson

Kurt Schneider explained the problem and gave us options and prices. We made a choice of both openers and he installed them in short order and they are a pleasure to operate. Give Kurt an A+ Ron Olson Madison

- Ron Olson

Same day service. Eric very easy to work with--friendly, quick, and thorough. Gave us 3 options and one of them worked perfectly. Thank you, Precision Door.

- Tom & bette j Grover

Derrick carefully explained the repairs that needed to be done giving me options on which needed fixing immediately and which could wait. He was courteous and completed the repairs quickly. Thanks, Derrick!

- Brad Wennen

Thank you Joseph and Pedro for the excellent service provided in repairing our garage door spring, hardware and opener.

- Richard Kraemer

Kurt arrived on time and gave me a complete review of the issues. The work he did was excellent and completely satisfactory to me. Very friendly as well. I definitely would recommend Kurt and Precision Overhead Garage Doors Service,

- James Koelbl

James, thank you so much for your 5-star review!

I would like to thank Derrick for his outstanding professionalism and knowledge. He diagnosed and fixed the problem quickly. Quality work from a quality company. Thanks again Derrick!

- Erinn Verhulst

Thank you for the 5-star review, Erinn!

The chain on my garage door opener broke rendering my garage door inoperable. I called for service immediately, and Joe arrived within two hours, diagnosed and communicated the issue and options with me. He replaced the parts and had everything back in working order in about an hour. Joe was professional, courteous and efficient. I would not hesitate to recommend him or the company for their immediate response and services, and would call them again in the future for maintenance and/or services.

- Beverly L.

Beverly, thank you for the 5-star review and recommendation!

Have used your service before (new garage doors). Your staff member Kurt Schneider, was extremely polite and informative. He did his work quickly & showed me what he had done. I was very pleased with him and with the service. Thanks. SWT

- Michael Thorn

Michael, thank you so much for taking the time out to give a 5-star review! We really appreciate it.

Did a great job!! Shout out to Kurt Schneider!!

- Paul Bawden

Thank you, Paul! We appreciate the 5-star review.

When the repair guys come and completely ignore the home owner.... they left and the remote DID NOT work!!!! My brother who IS NOT the owner started talking with the repair guts and I was ignored!! You took out my garage light bulb and did not replace it!! Why would some one leave an empty light socket in the garage??? I was getting another bulb. I was then told to just make out a check. You took the check before the job was finished and drove off!!

- Alice Schweiger

Service was very prompt and professional. They provided options, many which were not needed. I used them since it was a weekend and the party I typically use was not available. Pricing was about double what my typical provider charges.

- Eric Smedal

I had used a different company a few years ago when I had a problem and did not care for the person who did the work. So decided to try you. Very pleased I did. Kurt was very personable and professional. Explained what he would be doing so i understood. I would recommend your company to anyone that has a problem with there garage doors or openers. Thank you for the good service.

- Bonnie Minter

I couldn't be happier with the service. Derrick was extremely professional, competent and explained everything when he was finished. I would recommend this company to anyone. A pleasure to deal with.

- Jim Pogodzinski

Brian was knowledgeable and communicated what was going on with our garage and gave us options. He did not try to sell at all! He was truly there to help get our garage up to safe standards!

- Laure

Prompt service, Friendly servicemen,and took care of my problems. Completely saitsfied with service

- Ronald & joyce Graff