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about Precision Garage Door in:
Madison / Dane County, WI
Precision Garage Door of Wisconsinhas received 1321 reviews, averaging 4.89 Stars:
Madison, WI
Product:
Verona, WI
During my working carer of over 30 years as a manager and executive we devote a great deal of time and training to constantly improve the personal contact with the customer and maintaining a high level of technical competence. I consider my recent experience of a service call by Rob L. to be a textbook example of how it should be done. Rob arrived on time and quickly assessed the situation and determined what service to recommend. He patiently explained what the problem areas were and showed me exactly why. He explained options available to me and prices associated with the solutions. He allowed me to ask questions and make my own decisions on how to proceed. He displayed a high level of technical competence. He went out of his way to see to extras to make the door operate more smoothly than before. Attention to detail and NO short cuts. Rob was very neat and very professional. He was obviously and outwardly a person who took pride in his work well done. Yes, my wallet was much lighter after the service call...but I had no reservations about the value of service and quality of product I had received since I would see it for myself. There were no surprises as far as costs was concerned either. Furthermore not a scrap of paper or washer or screw was left on the work site when he was done. Truly professional. I am not prone to writing congratulatory letters. I have high expectations of service technicians due to my work relationship in the field and tend to be critical. It was such a rewarding experience to meet a person like Rob who knows his work, his products and takes the extra effort. He knows how to interact with a customers. I thought this was worth the recognition.
- Leo S.
De Forest, WI
I could not have been more satisfied or impressed with the service I received from Precision. My garage door spring & cables broke on Friday at 4:45p.m. I called 2 other garage door services and one returned my call Saturday morning & Overhead Door Service who installed both of my garage doors has yet to call me back. When I called Precision I had an appointment set up within 15 min for between 6-9 p.pm. Friday evening. Joe Maenner was at my home at 8:30 p.m. He was so professional, knowledgeable & polite plus a good salesman he sold me a package I probably didn't need but now I can be assured the door has been repaired right. I can not say how much I liked & appreciated Joe. I have been a Realtor for 34 yrs and I will be emailing all of my Colleagues about Precision and Joe. Thanks, Patricia P.S. I found your ad in the phone book & 24 hr service caught my eye.
- Patricia Nachtigal
Product:
Madison, WI
After having a old garage door opener replaced and seeing the massive difference in operation and quietness, we decided to go ahead and replace the other opener and both garage doors. Everything looks great and will keep our garage much warmer and airtight than before. So far we are extremely pleased with the work and the friendly service on this project.
- Chris Johnson
Product:
De Forest, WI
Originally had Joe come out because of a broken spring. I also took his advice to replace the rollers and the bottom seal on the door. He was very quick and personable. Great customer service.
- Jeff Schwartz
Product:
Deerfield, WI
Quick work and everything works now.
- Julie Smith
Product:
Cottage Grove, WI
Called several service providers on a Saturday evening, Precision was the only outfit to return my call so they got my business. The service tech was on time and called prior to arrival. His work was promt and you could tell he was knowledgeable and experienced. Only complaint is the cost of the springs:$99.00 each with cost of center bearing added to that. I did ask if he had a bottom seal for my door which needed to be replaced -- unfortunately I didnt mention that when I scheduled the service but he did have a high quality seal on his truck which he installed (again, only beef here is the price of the item). All in all the service tech was professional, prompt and meticulous with his work. He completed the job in less than 2 hours and other than the items he installed, left no trace of his visit. Very pleased with precisions service and would recommend to a friend with no hesitation. I would recommend comparing prices to gauge what is typical for the Madison area.
- Mike Vanveghel
Product:
Middleton, WI
WOW!!! Can't say enough what an awesome job Joe did repairing our garage door. He carefully inspected the door and made expert recommendations on what needed to be fixed and what didn't and explained why. He did an excellent job installing a new garage door system and replacing the worn component on the door itself. He was efficient with his time and left the job site in a clean condition. He was courteous, knowledgeable and answered all questions thoughtfully and at an appropriate level. I am very happy with the end product/result. Good products, good service and installation makes for a happy customer. Please extend and extra thanks to Joe for us. Sincerely, The Wood Family.
- Ken Wood
Product:
Madison, WI
Rob was excellent, efficient, and fast.
- Peter Mueller
Product:
Madison, WI
Joe explained everything and was a delight to work with. I was very pleased with my service.
- Cathi V.
Madison, WI
Joe explained everything and was a delight to work with. I was very pleased with my service.
- Cathi V.
Madison, WI
Our "tech", Rob, showed up when he said he would, installed five garage doors in the time he said it would take him and did so professionally. Rob knows what he is doing and does a great job. Our neighbors and we are quite happy with our new doors.
- bruce croushore
Product:
Fitchburg, WI
I was thrilled with the work that Rob did, he really did a great job. I was pleased he went over every detail of the repair before he did any work. He was professional and polite.
- Sarah L.
Madison, WI
Rob showed up when he said he would, identified the issue right away and fixed it pronto. He knows garage doors and openers and did a great job explaining what was going on with ours and predicting its remaining life expectancy. We intend to replace our garage door this summer and will definitely contact Rob first.
- bruce croushore
Belleville, WI
I wanted to say thank you for the outstanding job Joe did. Everything was honored under warranty, your company displayed great curteousy.
- John P.
Verona, WI
I was very pleased with the work that I had done today and I am a very happy customer.
- Madonna S.
De Forest, WI
Found you in the yellow pages after a cable broke on my garage door, like the fact that you listed the flat amount charged for the service call. It was very easy to call and schedule my appointment and was told my Service Technician's name. I also liked receiving the e-mail confirmation. Rob Larson was very courteous and professional. He described/explained all of my options. He replaced pretty much all of the moving parts except the garage door. My garage door opener had seen better days; it was nice he had one on hand to install. I highly recommend Precision!
- Nancy Brokmeier
Product:
De Forest, WI
This was a needed "return" call on May 16, since the garage door mechanism was originally repaired on April 18. I called at 9 am, an appt.was quickly made at Dane County number, for 12 noon to 2. Joe and Rob showed up right on 12, and had the door working by 12:30 (electrical connection). Great service!
- john sikora
Oregon, WI
My technician was Joe and he was an expert troubleshooter and resolved the problems with both garage door in a short time. The technician showed up at the house within a couple hours of the call to Precision- outstanding turn around.
- Mike Jost
Madison, WI
Rob and Joe did a great job. They replaced cables, rollers and end bearings. They didn't try to oversell me anything that was not needed. They were very professional and knew what they were doing. Very impressed with both of them. My only negative is that I thought the price was high. The initial $ trip fee and the markup on the parts seemed a bit much...$/roller and $/ end bearing. However, I was in a real bind with my cars trapped in the garage and Precision was able to come out with 2.5 hours after I called where other repair places could not so I was happy overall. I would use Precision again if they bring their cost for parts to a 50% markup.
- Greg Meyers
Greg, Thank you for the review! I'm glad we could service your garage door needs as soon as possible. Our company does its best to provide you the Best customer service, parts and warranty in the industry. Our IDA certified door professionals are some of the most knowledgeable in the area. Make no mistake when Rob is in your garage your door and opener will run better then new! Please remember that all our parts include labor, not an additional hourly charge. If purchasing and installing parts yourself is an option, you will find all things are comparable to the product sold. Thanks! Brian Hennings P.S. If you should find yourself in need of our service, CALL 24/7 and Speak to an employee!
Belleville, WI
Very pleased with service
- tammy hintch
Oregon, WI
We had our garage door repaired on a Saturday afternoon
- Carl Klappauf
Oregon, WI
Service was excellent, and was performed in a very professional way. I will use your company again if services are needed. I also would tell others about you service. I choose you because I read your ad in the Yellow Pages.
- Ruth Harper
Verona, WI
Rob was a very professional Service Technician who was patient with all of our questions regarding replacing our garage door opener. We really like our new garage door opener, it's very quiet and Rob took the time to explain all of the features and took away the old one. Thank you Rob.
- Harry Kempf
McFarland, WI
The technician arrived exactly on time, was courteous, professional and knowledgeable. He repaired the garage door quickly and expertly. The door now operates better than it ever has before. We are tempted to raise and lower the door just for fun to marvel at how quietly it now moves.
- Mark Jung
Madison, WI
It is my fault I don't remember who came, I just know he had an accident with a deer. I had another person came out and they realized I had an old fixture and would have to come the next day. When evaluated it was realized that it would continue to break since it was an old setup and the door was heavy for our setup. I had recently lost my husband so it was helpful to get this fixed forever and not have to deal with it again. Thanks
- sally christie
Glad that Stu was able to come out and resolve all your issues! Please don't hesitate to call us in the future to ensure the same great service!
Verona, WI
Service was great. Rob explained all options before he started the work. My wife and I are very satisfied.
- Greg Breen
Dane, WI
Rob was very polite and informative during the estimate, and very professional during installation. He took extra time to install new mounts on our door. Then he took more extra time to explain all the features to us. We are very happy with our new door & opener. We would hire Rob again any day! Thanks!
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Madison, WI
I just wanted to take a minute to say what an excellent job Rob did for me on my door and what a nice young man he is. Very courteous and helpful.
- Curtis Thompson
Verona, WI
During my working career in management over 30 years, i devoted a great deal of time and training to constantly improve the personal contact with the customer. i consider my recent experience with Rob and Precision Door to be a textbook example of how it should be done. Rob arrived on time and quickly assessed the situation. He patiently explained the issue and solutions. i asked a lot of questions and he allowed me to make my own decision on how to proceed. He went out of his way to see to the little details and extras. rob was neat and professional. he took pride in his work. Furthermore, not a scrap of paper or screw was left on the worksite when he was done. I am not prone to writing praise letters and in fact i tend to be critical, however, this was such a unique experience that i needed to share it with management
- Leo Sweeney
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
EXCELLENT JOB!!!!!
- Larry B