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about Precision Garage Door in:
Madison / Dane County, WI
Precision Garage Door of Wisconsinhas received 1321 reviews, averaging 4.89 Stars:
Madison, WI
Cross Plains, WI
Mike was on time, explained things and did a great repair job. Thank you!
- David Lueders
Product:
Madison, WI
Excellent service. Totally professional and pleasant.
- marc fink
Madison, WI
The technician that came out was on time. He was very professional and explained what was wrong with the garage opener. He replaced the part within a a short period of time and told me about the warranty. I would recommend Precision.
- Cyndy Michels
De Forest, WI
Called in the late afternoon and was given the first appointment the next day. Mike arrived right on time, was extremely polite, professional, and knowledgeable. The whole process was a breeze and completed much faster than I had anticipated. Mike made sure I was informed of the condition of the door and assembly and never tried to "Up-sell" any parts or service. I truly appreciate that. He made sure I was 110 percent satisfied with the repair and that the door worked liked new when he was done. Truly great service.
- William Baebler
Product:
Oregon, WI
Can't say enough good things about the customer experience with Precision Door Service. Making the appointment was super easy, times were flexible, and they immediately emailed me a followup for the appointment. Our technician did a great job explaining the problem and what would be involved in the repair. He was on time and very professional. Highly recommended!
- Kevin Swiggum
Mount Horeb, WI
OUTSTANDING Quality & Customer Service! Precision Door is the ONLY Garage Door Company in the area that provides the option of factory custom painted garage doors!!! We are building a house and we went with cream colored trim which we love; however to find a garage door that matches exactly it was next to impossible to find and no other garage door company offers the factory custom painted garage door. The closest color to cream out there is Almond; however Almond has a yellowish tone to it and doesnâ??t match. I was fretting about it as I wanted the garage doors to match the trim on our house. Many of the other garage door companies told me that I could paint the door myself, but they did say they wouldnâ??t recommend it. I knew that wasnâ??t an option as garage doors arenâ??t meant to be painted and knew we would have issues with paint chipping etc. down the road. I then decided to give Precision Door a call as I had heard great things about them. When I called Karen the office manager inquiring about their garage doors and the fact that I was looking for a custom colored garage door she informed me that custom colored garage doors is an option! I was completely relieved as we were going back and forth with the possibility of having to change our trim color to white opposed to cream due to the garage doors. When I called to request a quote, the office manager, Karen was very helpful and asked what we were looking for and our budget, opposed to just shooting us a quote. I then informed Karen of what we wanted and she sent us several pictures of the different styles I had mentioned. Now that I knew we had the color figured out then we needed to figure out what kind of door we wanted to go with and the type of opener. Karen the office manager emailed me a few fact sheets which gave a description of each of my options. I then had a few additional questions and the Owner, Brian actually called me to discuss my options within my budgeted price. WOW â?? I was very impressed as Precision Door has quite the team! After figuring out the custom paint color, style of door and type of opener then I was introduced to Stu who came out to our house to take final measurements prior to the order being placed. Stu was outstanding, he was very professional and informative. Stu noticed on our order that we decided to go with the Chain Drive Opener and he highly suggested to us that we spend the little extra money and go with the belt drive instead of the chain drive opener. He said it is much quieter and it is truly worth the extra money. Stu was such a nice person and we could tell that he was just informing us and not pushing us to upgrade so we went with his suggestion. Now that our garage door order was placed with Precision Door our final step was install. Steve was our install guy and he was outstanding. The doors are absolutely beautiful and the custom paint color matches our trim perfectly, we couldnâ??t be happier! We went with the carriage style door and they completely make the front of our houseâ?¦..it is amazing how a garage door can either make or break the look of your house! Stu was right the belt drive is so unbelievably quiet it is amazing! Precision Door is off the charts compared to other garage door competitors around the area. I received quotes from 3 other garage door companies around our area and to be honest Precision Door was the highest price; however after speaking with the Owner, Brian and members of his team I quickly found out that other garage door companies quality was nowhere near Precision Door Quality & Service. Precision Door Quality & Customer Service from start to finish is off the charts!! Thank you so much Precision Door Teamâ?¦.Brian, Karen, Stu & Steve for making our experience so easy, seamless & a beautiful end result! Eric & Krista Thompson Mount Horeb, WI
- Eric & Krista Thompson
Product:
Madison, WI
I had such a great experience with this company. The crew scheduled to be at my home was running behind schedule and I was promptly called and informed of the change. When they arrived it was late and likely they already had a long day, yet their attitudes were outstanding. They diagnosed and explained the problem, had the equipment to make the fix and worked quickly and efficiently in the freezing cold. I would use them again and make any referral. Thank you.
- GER YANG
Product:
Madison, WI
We were recommended to your company through the neighborhood. We had a broken door spring and while I am handy, high power springs are not my thing. Mike took the time to explain what needed replacement and how it would be done. We were happy with the quality of the work and that Mike was on time, cheerful despite the cold and completed the work on time. Thanks again
- Paul Hughes
Product:
Mount Horeb, WI
I am currently only in town for 3 days and called to see if someone could help with my garage door opener; an appointment for the same day was made. Mike, the technician called to tell me he could come even earlier than planned, he found the electronic eyes needed replacement and he replaced them promptly in below zero weather. The technician was extraordinary; did an outstanding job and demonstrated excellent customer service. Thanks for your help.
- mary betz
Marshall, WI
Came out to the house at 8:30 PM to get garage door fixed and didn't leave until the job was done at 9:45 PM. Can't ask for better service than that.
- josh knops
Product:
Madison, WI
I needed a broken spring replaced & as it turned out center & end bearing plates. Mike was very professional, friendly, courteous & explained things well, both initially and when he found out the end bearing plates were bad. I would clone him many times over for use as a customer service reps. Thanks again.
- Joseph Smith
Madison, WI
Bakari is very efficient. He took the time to explain to me what was actually broken and then gave me options as to how much was needed to be repaired. Thank you Bakari.
- Janice Uhrig
Product:
Madison, WI
I was very pleased with the excellent service. Bakari is a great service person.
- Mariea H
Verona, WI
Called at 8:30pm, and I had an appointment for the morning. Technician Mike Zahn was great, very professional, he showed me what he had discovered when he started taking the garage door hardware apart. Such as the damage that was being done from bad bearings, pulley issues and also what would/could cause future problems. I then decided to get your Torsion Package with the lifetime warranty. I would definitely if possible ask for Mike Zahn again and I would recommend Precision Overhead Garage Door Service.
- Suzanne Litke
Product:
Verona, WI
I already submitted a review but did not have the name of the technician who seviced us. He was Mike Zahn, I believe.
- Robert Kleinfeldt
Verona, WI
In November we had our garage door fixed through your services and were satisfied. When this new problem occured we naturally thought of you. It was a bitter cold day and the young man who got out to us about 6:00 pm that evening. I knew he already had a full day of repair work under nasty conditions. He was just great! He found the problem promptly and was pleasant and informative to us throughout the process of repair. We are very satisfied.
- Robert Kleinfeldt
Sun Prairie, WI
The gentleman arrived and checked the door over even though it worked when he got there (of course I had not opened it for 3 days) he checked it over and told me I needed new rollers and explained why, the old ones were made of plastic and the metal rails would freeze and so would the rollers. He gave me the cost said he would have it fixed in 30 minutes and he did. The door opens and is so quiet now, he asked me why I called them, My neighbor had given me there name as he had used this company before. He said to be sure to call if I needed any thing else. Great job.
- D'ann Hocking
Madison, WI
Our technician was very professional and described everything that needed to be replaced before he did it. He also explained the cost involved. It was a very cold day and we really appreciate him getting our garage door working again. Thanks so much, Tom and Sue O'Brien.
- Tom O\'Brien
Sun Prairie, WI
I was dissatisfied with the delivery of service. The window was from 10-12 we rearranged an appointment and waited the morning. The technician called arount 2PM stating he was running late and would be there in a half hour. We understand schedules are sometimes unpredictable but when he knew he was not going to make it by 12 we should have recieved a phone call to let us know this.......This was a return call as the opener needed to be reset from the day before-- Other than this we were satisfied with the price, knowledge and workmanship from the technician the day before---the second day was a different technician...... The day before I was impressed that the technician called after being notified that the problem was completely fixed. This is the type of service I appreciate. Thank you, Joy Ninedorf
- Joy Ninedorf
We sincerely apologize for the inconvenience. We really do try to stay on schedule and notify our customers if we are running behind. We are truly sorry that we failed to call you sooner. We are however very happy to hear that your service experience went well and we do hope that you will keep us in mind for your future garage door needs!
Product:
Sun Prairie, WI
We had our garage door fixed twice this past summer by another company out of Cross Plains and it never worked right. So, I just looked in the Home Pages in the Sun Prairie directory and saw Precision's big add with a $20 off coupon.
- robin heinemann
I'm glad we could help fix the problem that the other company couldn't.
Sun Prairie, WI
Knowledgable technician, worked quickly, explained all of the service and showed the parts that were taken off for replacement. Would have been 5 star if we had not had to have a return trip to reset the opener. Thanks. Joy NInedorf
- Joy Ninedorf
Product:
Madison, WI
The service technician (Mike G.) was very professional, experienced and had a great attitude. He walked me through the process of repair and installation of my new garage door opener.
- Clark Jones
Product:
Cottage Grove, WI
Bakari the service technician was prompt, courteous and really cared about my problem. His repair was fast and professional. Was happy Precision came out on a Saturday night. I will use Precision for all my garage door needs!!!
- Kevin Laufenberg
Product:
Madison, WI
Your Technician, Bakari Hernandez was on time, very knowledgeable, and did a great job. I would highly recommend him.
- James Delemater
Product:
Madison, WI
Mike called and indicated he was on the way, as promised. He arrived promptly - was friendly, courteous, and a pleasure to chat with. He noticed the broken spring right away & gave the estimated cost; he replaced the springs and then suggested some other items - he explained the what & why of what he recommended. I felt totally comfortable after his explanation, and understood what he was doing. A completely satisfied customer. Precision is tops - highly recommend them.
- Jim Kondrasuk
Madison, WI
Hi, Precision is wonderful! I had to have a new door installed. I think Mike Gonyo came to see what kind of door I needed. He was on time and very nice and thorough. On the day I was to have my garage door installed, I believe it was 20 or 25 below. I had talked to Karen, who makes the appointments,(who was very nice) because I was concerned about the weather and if I should change the appointment. She said that they rarely cancel appointments. She was right - the technician, Steve Stamper, came on time to install the door when it was 25 below zero. He was very nice, came on time, and installed the door within 2 and a half hours when it was 25 below. He was also very thorough and explained everything to me so I could understand it. I would definitely recommend Precision to anyone that needed a garage door, repairs, etc.!
- Cyndy Michels
Product:
Madison, WI
Tech was a 5/5, prices were a 1/5.
- Nick Steltenkamp
Product:
Madison, WI
We were very satified with the service. It was done in a very timely manner. If we ever need service again we will use this company.
- Gary Meyer
Cross Plains, WI
Our technician was wonderful! He was prompt, friendly, and knowledgeable. He did a great job and the door is working like new again!
- Jennifer Peters
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Needed a free estimate for new garage door opening. Employees were very professional.
- Judith Stone