Garage Door Repair in Madison / Dane, WI - Page 13

Michael Ritzke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In short, nothing short of excellent service. I had never heard of this business until my garage door work and then found out it is a franchised chain. A bracket holding together the panels cracked and ripped though. This cause half the door to come down all cattywampus and it got stuck good. I couldn't budget it nor to much of anything else with it. These guys came out within a day and after about 4 hours and some new parts (bracket, cables, etc.) my garage door worked better than it ever has. It is now a fine tuned machine.

Norbert Saba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the service. The gentleman that was here checked things out and had everything under control with in an hour. I am very pleased.

Kathi/tim Chaulk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on Wednesday of this week and had an appointment locked in right away for Friday. Our technician called promptly at 8, as promised, and gave an ETA of 30 minutes. He was right on time. Smart and courteous! Jacob was done by noon, presented a very reasonable bill considering the amount of work to be done. We are extremely pleased with Precision Doors and will call again when we have garage door needs.

Rosemary Reis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw ad in phone book. Service was excellent and Kurt Schneider was was very courteous. Thank you Rosemary Reis

Bob Mickelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am sorry I didn't take care of this sooner. We needed someone to service our two garage doors. It was at least five years ago that we had someone service our garage doors. I would give your technician an A plus for the work he did and for his explanations of the benefits from the work he did. I would definitely ask him and your company to do that work again.

Maggie Gaffney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The 2 young men who serviced my garage door today were polite, knowledgeable, efficient and an asset to your company. Thanks for the great service they procided.

Thomas Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the work that your technician did on the job today. He explained what he was going to do and how much it would cost. And he did the job in a very timely fashion. Extremely pleased with a job well done.

Linda Bolles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Gentleman who came to replace the defective sensor was very professional to solve the problem. He also gave a tutorial on the operation of the wall panel answering questions for the LiftMaster Garage Door Opener. Excellent service.

Jim Crawley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek did a great job.

Susan Schaefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was extremely knowledgeable and educated me on the repairs and maintenance for my garage door. He answered all of my questions and treated me with so much kindness. I called late in the afternoon and was scheduled for the next day. The tech was able to come early. Would use again.

Douglas Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was awesome! Service was provided the same day I called and Joe had a clear plan for how to fix our garage door opener . He offered options and let me choose the one that worked best for me. Work was done efficiently and professionally.

Mark Mccarville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my garage springs broke on the week-end. The service man, Derek, arrived at my home two hours after my call in. Derek was the three Ps, precise, professional and polite. He walked me through the things that needed replacement and had a quote for me in 10 minutes. He completed the installation of two new springs, 3 new bearings in the spools, new cables, new bottom cable attachment hardware, and balanced the door in about 1 1/2 hours. This was exceptional service and thoroughness. I highly recommend Precision for servicing and/or replacing your garage spring system. If there were a rating higher than five stars I would give it.

Ethan Dilocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and friendly service, I couldn't have asked for more!

Gerald g & carol m Giffin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The job was done quickly and professionally. It was a very pleasant experience.

Greg Kipfer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job by the service technician that provided service to me. He explained things, answered my questions, and was customer friendly.

Richard & louann Schuhler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on Friday and technician Derrick was at our house Sat at 9AM. He called 30 minutes prior to arrival. My garage door was not broken so it was not an emergency. I just wanted a quiet opener. Derrick did an inspection snd advised of some maintenance that should be done on the door at some point. We asked him to do it while he was here. After opener was installed he explained and showed me all the features. He was here less than two hours. I am very happy with my new, quiet opener and must say that Derrick is a very friendly, polite, and capable technician. All this for a reasonable price. Thank you.

Leona Busby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt was very helpful--gave us all the info on our garage door we needed to make decisions. I know companies have to make a profit, but I wish you could reconsider the price of installation for the garage door opener--$250 is a bit steep.....

Mary Falkenstein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed with Jaden. Very professional and knowledgeable. Kept us informed with what he was doing. Would highly recommend.

Greg Pleshar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt S. was awesome! Very knowledgable and friendly. I liked that he was able to recommend different service levels at different price points. I felt very confident in his abilities and was very happy with the work he did. Keep this guy around, Precision management - he's a great representation of amazing customer service! If I ever run into garage door issues again, I'd recommend Kurt @ Precision in a heartbeat. Thanks Kurt!

Amy mcnally & edmund b devereux

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joseph showed up early (but called first), explained everything that was going on with my garage door in a way that I could understand without making me feel stupid, fixed all the issues really quickly, and now my garage door opener works, the remotes work, and the garage door is so smooth and quiet like it’s never been before! Thanks so much!

Jeff Van Caster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was super pleased with Precision Door of Madison. Customer service was great in answering my questions and scheduling was no problem. Kurt Schneider was my tech and I will for sure ask for him whenever I need service again. He called before he arrived and was here at 8 am sharp. He looked it all over and then gave me his evaluation and what it would cost. His evaluation went from the absolute basic minimum to additional service he would recommend to various degrees based on cost and urgency. He repeatedly asked if I had questions and reviewed what he was doing and why. He also wore a mask as we have a new granddaughter and I am concerned. Thank You very much and don’t forget to ask for Kurt!

Scott Zingg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I thought I needed a new opener. But the technician helped me with a hunch I had about a power issue and solved the problem. No new opener at this time. If I do really need a new one, I'll contact Precision first. Thank you so much Derrick!

Paula Groher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Door Service because a cable and spring broke on my garage door. I could not get my car out. I called and they came the same day. Derek was courteous and explained what was wrong with the maintenance check. After the garage door was fixed, it runs smoothly. I would recommend Precision if your garage door needs maintenance. Thank you Precision Door Service.

Ryan M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kurt was great with information and suggestions on what I should do now and in the future! Highly recommended

Susan Koessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Superb service. Excellent Technician. Derek was professional, knowledgeable, and kind. Resolved my garage door issues. This was the first time I had used this particular Company. I will use them again if the need arises or refer friends/neighbors.

Vincel Jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door did meet our expectations. Our problem is solved, most certainly. The high BBB rating did figure into our choosing Precision. Derrick, the technician serving our door, fully explained the extent of the problems with our very old door opener and gave us shorter term (less expensive) and longer term options. He was prompt, friendly, knew his business and how to address our situation, and efficiently installed our new door opener. Next time I call Precision, I shall ask for Derrick.

Mike Finley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service from from Joe!!

Richard Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derrick arrived much sooner than had been offered. He was very professional and did an outstanding job explaining my issue and what needed to be corrected. He also pointed out some other possible trouble areas and gave me a precise breakdown on costs. He was very honest about what needed to be done now and what could be done at a later date. I decided to have a number of things corrected in hope of heading off future problems.

Jennifer Ellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived 8 AM sharp, quickly diagnosed broken overhead spring, fixed in less than 90'. Asked to make sure pets were secure.

Mary Huff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service techs did a great job with the garage door opener! The also recommended to replace the guide rollers and tension bar on our 35 year old garage door system and I runs like new! We highly recommend their service to anyone looking for garage door repair and opener!