Garage Door Repair in Madison / Dane, WI - Page 30

Katie Rausch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the repair. Our door is quiet again! Thank you Jezrel for doing such a great job, very professional!

Cliff Dorr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr White did a great job!

Charles Larson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Jezrel was on time and very pleasant, while fixing our problem. He also gave us some good advice on how we can keep our door working longer without problems. Thank You.

Bridget Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with the service to my garage door. My technician, Jezrel, called first, was on time and very pleasant. He answered all my questions and expertly fixed the garage door.

Mike Pfohl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was able to come right away the afternoon I called. He was incredibly helpful and was able to discounted some fees. He worked diligently to get the job done completely. I'm a lazy guy, but I'm even taking the steps of writing down the company name in a file so I know who to call again if I need to.

Charlie Esser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To Precision Door Service Management: I just wanted to write a quick note on how happy we are with the service level we received from your Technician Mr. Jezrel White. My career was in management that focused on providing Customer Service running an Information Technology Help Desk for the Dept. of Revenue. I was on the job starting as an entry 3rd shift person to becoming top management in my 36 year career before retirement. Our team rated 98% in the ’Excellent ‘Category for an average of my last 5 years on surveys sent out to our customers and stake holders in the evaluation of the Customer Service we provided. In fact I consulted with numerous other state agencies on Customer Service and what it takes to deliver. The reason I am mentioning all of this is that I feel I am qualified to give your team an unbiased evaluation. As you know communication and customer feedback are so very important. It all starts with the great web site you have. It was informative and factual. The bios on your Service Staff were great. The communications via emails was second to none. Your staff provided great communication all the way from the start of our repair job to the finish. Mr. Jezrel White kept me informed all the way through the repair on timing, pending issues, and suggestions. What a great job Mr. White also did in making sure the repair was completed timely. Mr. White is very friendly and gives off a positive appearance. If all of your workers show the dedication he showed me on this repair, you are very lucky indeed. I would have loved to have these types of positive attitudes in the staff I worked with over the years. You could see he enjoys his job and the challenges that repairing this garage door he faced with multiple issues. Mr. White on this job from start to finish has been a great ambassador for your company. Customer Service that he provided should be a model to other companies. As you all now, COMMUNICATION is so very important and all of the staff involved in your company communicated as well as possible. I cannot stress that enough! Follow-up is also important and having a number to call is essential for great Customer Service. You have it all correct and your company is what Customer Service is all about. Great Job and we will sure consider your company in the future for any of our repair or new building needs! Sincerely, Charlie Esser

Don Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with such prompt service by Stu and his professionalism and knowledge of rules and regulations concerning garage doors. I've used the company before and was very pleased then also. I'd recommend you to anyone. Being in the real estate business I know the importance of a company you can depend on.

John Morehouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the way service should be. Mike was professional, knowledgeable and explained everything carefully so that I knew what was needed for our repair. I would use your company or recommend your company anytime. Thank you for the honest work and excellent service.

James Jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guys were friendly, arrived on time and did their work quickly and efficiently. Thanks!

Joanne Jensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Harris was prompt and professional. He explained the problem I was having with the door thoroughly. He fixed the problem and explained the bill. Harris is very pleasant to work with.

james venturini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician placed a courtesy call as requested and arrived on time. Quickly diagnosed problem and ran test to ensure door and opener was operating as expected. Explained the problem and provide advice on how to oil hinges to decrease the door noise. Very satisfied with technician’s service.

Ann Malec

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. Also, friendly and fast service. The technician was knowledgeable and worked efficiently. 5 stars service

Arthur Watry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, personable, and thorough. What more could a customer ask?

Jerry Mcadow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Faust was my repairman. He arrived on time and was polite, personable, competent and efficient. I had a lot of questions and he answered all of them patiently. You cannot ask for more than that from someone providing a repair service. I called one day and the repair was done the next day. I give your company and Mike a 5 star recommendation.

Bill Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied. The repair man was great, very informative and very good at finding the problem I would highly recommend this company and will use them again.

Alice Pulvermacher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We finally bit the bullet and invested in a new garage door. We went with the cedar finish in the insulated door and love the new look. It beautifully complements our cedar porch! And we love how solid this door is compared to our old one.

Laurie Jean Foege

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I choose Precision after reviewing ads in the yellow pages and they had an East side location. I am extremely satisfied with the work they did replacing the spring and wires. They were prompt, articulate and knowledgeable about garage doors. Thank you!

Harold Beyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door didn't open, I found your company in the Yellow Pages and gave you a call. Your technician came out the very next day and fixed it, even though it was Saturday. I believe he replaced a broken spring. I thank him for his quick and efficient service. A 5-star rating for sure!

Richard Mcdonnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. Great Technician. Timely service to repair our garage door is the most valuable attribute. Will definitely call again if service is required. Replaced garage door springs, rollers, bearings and cable - basically a garage door overhaul. Rating is 5 stars

Richard Wirsta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for the great work! The tech was a great guy, and I was certainly very happy with the work. I'd recommend you guys without any doubt.

Larry Chatman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Zahn was here right at the appointed time and did a great job repairing our opener. I wouldn't hesitate to call Precision and Mike again!

Alan Staidl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars ! Mike was a great worker. Plus he arrived during the projected time on a Saturday.

Robert Devine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service. I am now interested in having you guys come out to give me a quote on a new garage door!

Megan Duckett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and professional service! Very satisfied customer.

Michael Valent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Professional Service by Mike Zahn!

steven coons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn't be happier. This is my second very positive experience with Precision. Mike was great and fixed all our problems with both our doors. He was right on time and very professional. I wasn't expecting to get same day service but he was out to our house within just a few hours of my call.

Susan Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Superb service. Nice knowledgeable service guy. I had him replace everything he could and it's like a new door. Liked best...the info and personal aspect of your confirmation letter. Nice to see pics of who may be coming to your house. Well pleased...I have your card and will recommend you to anybody I know. Thanks.

Robert Steger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm very impressed with your company, especially the tech Steven. Way to Go!

Nathan Ladwig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Mike was extremely knowledgeable and helpful. Great service at a fair price. I Highly recommend this company.

Cheri Ripp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

What great service. Our service person was on time, friendly, explained our repairs easily, did a great job in a timely manner. He saved the day on a cold, Saturday in February. I love the letter from the owner after the call with the offer to call him with feedback or any issues. Nice way to get ahead of service recovery.