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about Precision Garage Door in:
Milwaukee County, WI
Precision Garage Door of Wisconsinhas received 920 reviews, averaging 4.86 Stars:
Fox Point, WI
Milwaukee, WI
Rick Boucher was friendly, professional, Knowledgeable and did a wonderful job servicing my mothers garage door. I will recommend this company to anyone that needs garage door service. Susan Wetter, Daughter of Carol
- Carol Wetter
Product:
Saint Francis, WI
The technician, Steve, was great! He didn't try to sell me anything that I didn't need, and was very knowledgeable about the products. He did the job quickly, and explained everything very well when he went through with me what he had done. I would highly recommend Steve, and Precision Door Co.
- Kim Digilio
Product:
Milwaukee, WI
I was pleased with the service and the promptness. However, the follow up has downright been awful. The installer said he would email me a receipt. I verified my email address. The repair was done a week ago. I got an email from Brian, the owner, the next day, asking how things went, and asking me to write a good review. After attempting to email him, based on the email address his email came from, and getting a delivery failure, I called. I was told I couldn't have his email address, but "Andrew" would have the billing department send me the receipt. I still do not have a receipt for the repair done on 3/5 and it is 3/12.
- Susan Castello
Hi Susan, We apologize for you not receiving your receipt immediately. Our system sends out our invoices as an attachment in which some emails do not accept them from a website they are not familiar with. I was happy that we were able to use one of your alternative emails that accepted our attachment. We thank you for your patience and hope that you will reconsider your 3 star rating, since it was an issue with an email address and not the services that we provided you.
Product:
Milwaukee, WI
Rick the technician was here on time. Set our minds at ease as we thought it was catastrophic and he diagnosed the problem and fixed it within 15 minutes and even checked the door to see if there were any other problems. Highly recommend
- Paul Levine
Franklin, WI
HomeAdvisor matched me with Precision, and I'm glad they did. Stu, our technician, was knowledgable and efficient in fixing our issue. Additionally, he gave great advice about some additional work we were planning on having done. I am now a loyal customer!
- Thomas d & ann h Leary
Product:
Milwaukee, WI
I was very satisfied with the technician. Even though he could not fully fix the door he helped give me some possible solutions. Vary polite and helpful.
- Brian Jackson
Milwaukee, WI
Very happy with work done Quiet and works great Thank you
- Charles Wendt
Product:
Milwaukee, WI
On time friendly service explained options and repair completed.. fair prices
- Lisa Spencer
Glendale, WI
WE WERE VERY HAPPY WITH RICK.HE EXPLAINED EVERYTHING WE NEEDED DONE AND DID A GREAT JOB.HE WAS VERY NICE AND A PLEASURE TO HAVE HIM DO HIS WORK AND CLEAN UP.HE WAS EARILIER THAN WAS EXPECTED WHICH WAS VERY NICE.IT CAME TO A BAD ENDING WHEN HE HURT HIMSELF FALLING BEHIND HIS TRUCK AND COULD HARDLY WALK.MY WIFE SAID 1 HR.LATER SOMEONE HAD TO COME AND GET HIM.WE THOUGHT ABOUT HIM ALL NIGHT AND ALL DAY TODAY.WE JUST FEEL SO SORRY FOR HIMAND HOPE EVERYTHING WILL BE ALLRIGHT.COULD PLEASE TELL HIM WE WISH HIM THE BEST.COULD YOU PLEASE GET BACK TO US AND TELL US HOW EVERYTHING IS WITH HIM.GOD BLESS HIM.HE DID A GREAT JOB.THANK YOU RANDY AND MARY.
- Randy Risch
Milwaukee, WI
I was happy with the Service, he can at the scheduled time and was prompt and courteous.
- John a. Spasaro
Milwaukee, WI
The team at Precision was responsive, attentive and professional from start to finish. We enjoyed working with Alex, our installer. He had a great sense of humor, spent time to ensure the job was done to our satisfaction and was a delight. He was great with out dogs and helped us understand our new opener, remotes, keypad, and the cool new wireless features of the opener too. I hope to NEVER have to see anyone from Precision again (because of the new everything), but I won't hesitate to recommend them to neighbors and friends.
- Erica Conway
Oak Creek, WI
I needed to replace the garage door opener and Rick Bourget came out and explained what I needed and was able to get it done in a matter of hours. Great service.
- James j & janet e Blommer
Product:
Milwaukee, WI
While I found the employee very knowledgeable, polite and friendly, the quote was not. Sticker shock to say the least. I got second opinion and quote and went with them. Work completed next day and for less than half the price. Sorry!
- Mark Thielke
Franklin, WI
Very good service
- Wayne D. Witkowski
Franklin, WI
Very efficient service. I called Thursday night and had an appointment for Friday afternoon. The service man was very friendly and knowledgeable. He did a great job and was efficient himself. My only complaint is that there is a $70 trip charge in addition to labor and parts. I feel if you choose to have the work done, the trip charge should be waived. Otherwise, my small 30 minute job still cost over $200. The part was $80 or $90, The rest labor and trip charge.
- Kristi Martinez
Product:
Milwaukee, WI
All i thought i needed was an adjustment, because my door was on even and when it came down the top garage panel hits the top of the garage frame, however they told me that 3 bearings needed replacing plus and re-aligned. The cost was $65 per bearing and $150 dollars for garage to be re-aligned, plus service charge , for a total of $420.00 plus tax. I told the tech that i could not paid that amount, and i could replace the whole garage door for that amount.... He said that the door has damage and it ( yes, it did) however it was working just fine with damage, 4 days ago when i replaced the springs myself,i just did not aligned it correctly, so far as i could tell is if they adjusted it , it would work fine...Long story short...i felt the service was very over priced and one of the Service Tech could have been a little more customer friendly, other then that , Never got to use your service,so my rating is based on my encounter with Service Tech, also he tried to charge me a $84.95 trip charge .However i was quoted $69.95 on the phone when making appointment, the one Service Tech how take my payment seemed annoyed that said that , so i told him to call the company, because i only going to pay what i was quoted. He did not like that and had the attitude that i lie about the trip charge. In my opinion the service was very overpriced. My rating is based only on my interaction with one of Service Tech.
- Tory Triplett
Hi Torlan, I do apologize for your experience. I see that we corrected the charge for your service. Please give us a call to discuss how we could better improve our service in the future.
Milwaukee, WI
Once again very good service, very responsive to our needs. I would highly recommend Precision Garage Door. We thought there was something wrong with the garage door opener but after having it all checked out, there was nothing wrong with it. Just needed to move some items away from the sensors.
- Susan Farmer
Thanks Susan, we appreciate your recommendation
Milwaukee, WI
I was very happy with the excellent work done by Stu on putting in a new garage door opener. He was informative on how to use it .
- Charles h. Ermisch
Product:
Milwaukee, WI
Hurrah for a new garage door spring...who knew one could be so excited about something so mundane? Daniel was thorough and courteous. Hopefully I won't need garage door or door opener services again for a long time, but if I did I'd certainly give you a call.
- Mary jean Chmielewski
Oak Creek, WI
Rick Bourget called ahead of appointment time period to identify ETA which was helpful. He diagnosed the situation with the bottom seal, replaced it and at my request also did a check-up on system since it was some time from last work. He identified status of gear and sprocket chain drive and showed me the shavings and sprocket wear. They were replaced and drive was adjusted to be in balance on closing. He also checked the door closer and light. He was thorough and worked with efficiency in his work. These systems are pretty complex when you see them opened up. Staff has to know a lot about them. Also find that should have periodic check ups and keep lubricating the bearings etc. with synthetic spray - not oil.
- Sigmund j. & betty Tomkalski
Product:
Milwaukee, WI
The tech from Precision was awesome!! Very professional, very helpful, and communicated all details well. Thank you.
- Eric Wiltgen
Product:
Milwaukee, WI
Search results mostly. you came up as being from Wauwatosa. If that’s true or not it made me feel as if I was dealing a local contractor. Dan was great.
- Dan Gautraud
Product:
Wauwatosa, WI
I just wanted an estimate for a new garage door opener installed. What I got was an estimate for a new door and opener, $2810! This is a rental property. I don’t want to take out another mortgage for cripes sakes!
- Darryl Heyden
West Allis, WI
I would like to commend Precision for not only being very professional but also very honest and trustworthy! I called to have a new garage door opener installed and when the technician got there he evaluated the current one and said the one I have is fine. He reset the latch cleaned and did some maintenance (lube/oil/etc). I am a 77 year old and while he could have easily sold me a new garage he did the right thing saving me over $300!!! Thank you being a customer first over profit company. When I do need a new garage door opener you will be the only call I make. Thank you.
- Marita Zess
Oak Creek, WI
Mr Brandon came and explained what he was going to do. He was very friendly and kept a clean work space. The job he did was exceptional, my wife and are very happy with the look. Our new doors look better than they did when we first moved here. Mr Brandon takes pride in his work something a business really care about. Thank you for sending our to our job. Give that man a raise
- Gary & sherri Sargent
Product:
Milwaukee, WI
BRAIN DID AN OUTSTANDING JOB IN REPARING MY GARAGE DOOR THIS IS THE SECOND TIME I USED THIS COMPANY AND WOULD USE THEM IF SOMETHING EVER HAPPENS AGAIN THANKS DICK
- Richard Wallander
Milwaukee, WI
Very satisfied with Stu and seemed to be very honest. Work completed in a very timely fashion. I would recommend your company in the future to my friends and family
- Thomas Bell
Product:
Milwaukee, WI
Initial contact for service did not go well. Operator's headset was not working correctly and kept cutting in and out. I called back again and was able to schedule a call but with difficulty. The service tech and a trainee arrived exactly on time as scheduled. They had the required cables and brackets on the truck and were able to fix the problem in about 45 minutes. Both techs were pleasant and professional in appearance. This was my third experience with Precision Door in 16 years. I will continue to call them as needed and would recommend them to anyone else needing garage door service.
- John M.
Product:
Oak Creek, WI
The technician arrived on time, quickly evaluated the situation and explained the work to be done. The work was done quickly and at a reasonable price.
- Diane or pete Schumacher
(414) 455-0234
(414) 455-0234(608) 229-1504
(608) 229-1504(262) 649-5706
(262) 649-5706(262) 912-6940
(262) 912-6940(262) 384-4871
(262) 384-4871(262) 671-0353
(262) 671-0353(262) 671-0353
(262) 671-0353(262) 384-4871
(262) 384-4871(920) 541-4698
(920) 541-4698(262) 671-0353
(262) 671-0353(608) 229-1504
(608) 229-1504Office: (262) 373-9804
N57 W13556 Reichert Ave
Menomonee Falls, WI 53051
Office: (262) 825-4330
404 Travis Lane
Unit 35
Waukesha, WI 53189
Office: (608) 430-7027
6909 Seybold Road
Suite 200
Madison, WI 53719
Technicians were great! They knew exactly what my problem was and discussed it with me in terms I could understand. My worries went away. I’m about to receive a new garage door estimate that I will probably follow thru on. This is the garage door business to call!
- Jerome Gau