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Read what people are saying
about Precision Garage Door

Precision Garage Door of Wisconsin
has received 106 reviews, averaging 4.03 Stars:
Review:

For the most part I am satisfied. The workers were terrific, friendly, clean, efficient and explained everything. My two concerns are that the metal vertical supports on the inside of the door appear to be thinner and cheaper than on my old door, and the price was quite high. I was in a hurry to get it fixed but if you have the time I would highly recommend getting multiple estimates.
James Martine
A Response from: Brian

James, Thank you for your feedback. That is a very good question. Years ago the vertical supports in older doors were much heavier, depending upon the thickness of the steel. The vertical supports do not actually bear any weight of the door, they are there for structural integrity. Some manufacturers would put heavier supports to compensate for the thinner steel skins. The older more heavier vertical supports also put undo weight and stress on the door and springs, causing them to have a shorter life span. Our doors are a 25 gauge steel skin which keeps its structural integrity better on its own without adding additional weight of heavy supports.

Jason Masch Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

$490 is alot to pay for 2 cable assemblies and reset Springs. Jezrel is an asset to your company. Very polite and very knowledgeable at what he does.
Rollie Truehl
A Response from: Brian

Thank you for the review. I realize that the cost you paid may seem expensive, however we have superior products and have the warranties to back them up. Sometimes "peace of mind" is worth the expense.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

The technicians were excellent - very knowledgable, friendly, polite & timely. They called before arriving and got the job done in good time. Very pleased with my experience. I was a bit startled by the cost, though. I wish the customer service folks had mentioned how much it would cost for the counter balance reset of the springs (an unexpected $150 added to my bill at the end - ouch - just to reset the springs we already have, no new springs included in the purchase cost). I don't know much about garage doors, but it seems to me that this should have obviously been included in a rough, verbal estimate over the phone and it wasn't. It nearly doubled the amount I was expecting to pay. So, just beware of this added cost. Looking at other company estimates to reset springs, this is definitely on the higher end of what I'm finding.
Julie
A Response from: Brian

Julie, often times it is hard to determine the work involved over the phone with cable issues. That is why, once we have done our inspection and recommendations, you are in complete control of whether you would like to move forward with the repair or not based on the costs.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Jerazel did a great job. He was pleasant, efficient, and professional
John Conway
Service Provided:
Garage Door Opener Repair
Review:

The technicians were prompt, courteous and walked through their procedure and inspection with me. They provided some options for the initial repair and they did not up sell or suggest additional items or services. Service was complete in under an hour and they explained the warranty upon completion too.
Peter Ferr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Work was done quickly and for the quoted price.
Nicole VASIC
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your large ad provided an immediate response from friendly local staff and they were efficientat the service. Plus, I received a 5 year warranty. However, I only wished I would have received a better discount for buying all that was offered. I only had one broken spring. A second spring and a bearings were also installed.
Zeke Mejia
A Response from: Karen

Thank you for your feedback. I realized that you spent more money than you anticipated. Replacing your single spring system with a two spring system will ensure a better operating door that will extend the life of the springs and your operating system. And you did receive a discount for purchasing a package. Which provided you a savings of $214.00!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Broken Spring service was very prompt and the work appears to be well-done. Serviceman explained the problems and solutions clearly. I took one star off for cost. Seemed a little high, and serviceman up-sold some additional part replacements. But I think they were necessary. And when you need something done fast, cost is not likely to be low. If the repairs hold up and the work is good, I definitely would use Precision again.
David Hochmuth
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

On time and very efficient. Good price. Satisfied w/ my purchase.
Melvin Thomas
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Our Installer finished on time and explained the features and maintance throughly. We were happy with the results.
randy and judi salo
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The technician was prompt, respectful, knowledgeable and diligent. He was not able to get the door to work 100% (it still does not go down smoothly), but it was not for want of effort or expertise (that I could tell). He seemed highly skilled and left me very impressed.
Peter Knibbe
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dave did a great job, had everything replaced within an hour! The only reason I've submitting 4 stars (instead of 5) is because he didn't mention a "Senior Citizen discount or Military discount. On a fixed income, that would've been a plus.
William Howe
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very good services
Horacio Lara
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Repair man quickly found the problem and fixed it.
Doug Kendall
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Scheduled promptly; arrived within the specified time frame; answered all our questions, was professional, knowledgeable and courteous; and provided 2 written estimates. However; the follow-up email that included a written estimate was blank.
steve konkol
A Response from: Brian

Our sincere apologies for the blank estimate. We have been working the bugs out of a new tablet driven entry system. We hope that you will continue to consider us for your future garage door needs!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was very pleased with my garage door repair. I like that the repairman was easily recognizable by his uniform, truck and name tag and that I was given his name in advance for my own protection. The broken cable was fixed without any sales pitch to replace other parts I didn't need. My only suggestion is to get a paper receipt. I never did get a copy on my Email, despite calling and asking for it.
Susan Arnot
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Your tech did fine. Showed up on time, got the problem taken care of as I would expect. Good experience all around.
gerald kitkowski
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

A good guy who did good work and explained everything I asked of him. Was on time, friendly and cleaned up my garage like he was not there. I would recommend Mike Zahn and Precision to anyone looking for a garage door fix.
Jeff Arnold
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Add showed your service call price. Web site showed your normal working hours. When I called I was able to get tech here next day.
gerald kitkowski
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The Tech's were professional and did the work in a timely manner.
William Wade
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

My garage door became dysfunctional suddenly at a most inconvenient time, so I called Precision because I was very satisfied with a previous experience. Your telephone person is very professional, knowledgeable and was able to arrange a service call in time to solve my predicament. Dave arrived at the time agreed upon and was very helpful in explaining the source of the problem and the solution necessary. We agreed on pricing; he completed the repair in good time, and I was able to keep an important appointment. Dave is a fine representative for Precision.
Margaret Lohman
Service Provided:
Garage Door Repair
Product:
Cables
Review:

The technician was very good and informative,very helpful.
Richard Eggert
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mike was very professional and handled all our questions.
Susan Dugan
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Needed a free estimate for new garage door opening. Employees were very professional.
Judith Stone
Service Provided:
Install Garage Doors
Review:

We had a Liftmaster - Jack Shaft opener installed, even though there where some difficulties getting it to operate properly the Tech stuck with it maintained a healthy attitude and finished the job with the opener operating nicely. Job area picked up and left clean, attention to small details appreciated, good job. Thanks
Garry Schmidt
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Mike was personable, clear and concise with his explanations. I enjoyed learning about how my opener and door operated. Still don't know what caused the original problem but its working better than before.
Gail Milbrath
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Service person was very pleasant and informative . Had a professional nature about him . Will use your company again and will suggest to others.
garry gillespie
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician was on time, knew exactly what was wrong, gave an estimate and had the opener fixed and adjusted within 45 minutes. He was polite and knowledgeable. The only reason that it wasn't a five was that I thought that the price was a bit high. I could have almost gone to Lowes and gotten a new one for what it cost, but since I know that my opener was good quality and didn't know about Lowe's openers I opted for the repair.
Craig Beisiegel
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I called Precision Door after finding them on the web because I needed a broken spring replaced on my garage door. The technician, Bakari,was very professional and knowledgeable, and did an excellent job with the repair. He even came back to address a concern I had with the door and he answered my questions going "above and beyond" my expectations. I appreciated the honesty and integrity of he portrayed.
Mike Sells
Service Provided:
Broken Garage Door Spring Repair
Review:

Our old Stanley Garage opener failed and the Service Technician tried to repair but the gears were broken. He gave us the options and we agreed to replace just the opener at this time. He reschedule the install the next day and no repair charge was incurred and appreciated. He was able to come earlier and called to see if it was ok and I said yes but give me about 5 minutes. He took his time to complete the install and replace all the old wiring and put in the new opener and walked through the features after it was completed. Very cold day and I appreciate his excellent work. I would have given 4.5 stars if there was that option. My only disappointment was only one remote for a two car garage and the cost of a second remote quoted I felt was expensive. We found Precision in the phone book we had and I had notice one of your vehicles when I was out shopping and it made a positive impression on me to select it in the book.
Dale & Kristi Bonaparte
Service Provided:
Garage Door Opener Install
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