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Colby Jones
Tech ID#: 70
Reviews: 17
Average: 4.94 stars

Colby Jones

Technician
Colby Jones has received 17 reviews, averaging:

Colby Jones's Bio:

Colby is engaged to be married. He has two pets, a dog named Hank and a Guinea Pig named Pebbles. Colby enjoys fishing, hunting, working out, cooking and listening to all types of music. He even enjoys cleaning. Why? We do not know. Colby has honorably served our country in the U.S. Army. After the service he went back to school and finished a degree with UT in natural resources and habitat management. Colby loves working for Precision Door because he enjoys meeting new people everyday. He likes the challenge that garage door situations brings to him and being able to have the ability to fix it right on the spot with the satisfaction of leaving the job with a happy customer.
Review:

Unbelievably fast service with excellent results. I sent a request for an appointment at 10:30 pm on a Tuesday night and by 10 am the next morning, my new garage door opener was installed and good to go! Who does that?!
Joe Sharkus
Colby Jones Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Colby very professional. On time, very skilled and a good attitude. Knew what was wrong within minutes and fixed the problem. Will use their services again no question.
Gil & Vicki Niesen
Colby Jones Service Provided:
Garage Door Opener Repair
Technician:
Review:

Colby was awesome a five star experience. He looked over everything gave options, got the job done fast and professional. Very happy.
John Carpenter
Colby Jones Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Colby was amazing! On time, professional and very detailed in his explanation to fix and tune up our garage door. Satisfied with customer service from beginning to end.
Renee S
Colby Jones Service Provided:
Garage Door Repair
Technician:
Review:

We really like the door..exactly what we wanted. It works very smooth. The door took a little long to get in but worth the wait. It is a very large door and it took a few time to tweek it to get it right. They came right out and got it done. The best part is they returned my calls and answered any questions quickly. I would use them again...Ron K. Sun Prairie
Ron Kroner
Colby Jones Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Colby was very thorough and professional. I was just expecting to replace my springs, but he pointed out multiple other problem spots and recommended a full rebuild. I was initially worried that the extra work wasn't really necessary, but Colby took the time to explain and show me the other issues. He also explained the lower cost options, but only after recommending the most expensive option. I did feel like I was getting a "hard sell" on the full rebuild, which was worrying. After talking things over, I feel Colby did provide an honest recommendation that was in my best interest. So far I am very satisfied with the quality of the work. My only critical feedback is that leading with the full rebuild option was kind of a shock. I probably would have reacted better if Colby present the low-cost options first and worked up to the full rebuild option.
David
Colby Jones Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Colby did a great job in greasing and changing out much of the hardware on our garage door. It was the original door from when the house was built and a less expensive one. Before he started, he explained what all is was going to do and why. After he finished, he showed me what maintenance needs to be done quarterly. Thanks for a job well done.
Marianne Mccrary
Colby Jones Service Provided:
Garage Door Repair
Technician:
Review:

Colby was great!! Gave us several options. He is a 5 star employee. And showed us how maintain our equipment.
Richard & rose Phelps
Colby Jones Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great work. Very helpful!
Mike Pfohl
Colby Jones Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very professional service.
Robert Kohrt
Colby Jones Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

We have used your services in the past and have been very pleased. The technicians are always very friendly and do a great job!
Tammy Kundinger
Colby Jones Service Provided:
Garage Door Opener Repair
Technician:
Review:

Colby did an excellent job. Looks like my garage door will give me trouble-free service for some time to come. The repair cost was more than I expected, but there was more wrong with the door than I thought.
George Martin
Colby Jones Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I'm so impressed with their customer service. Within an hour Colby was at my house and my garage door was fixed. Thank you for the speedy and professional service.
Fil Clissa
Colby Jones Service Provided:
Garage Door Repair
Technician:
Review:

Colby came to fix my haunted garage door. Every once in awhile it would open without us opening it. We thought maybe someone in the house did it and forgot. But the nasty poltergiest was screaming for attention on Sunday, up it goes and two minutes later down it goes. So we locked it thinking it was a fluke. Sat down for a minute and up the door goes. Thank heavens unplugging it stopped. Colby came and decided it was the logic board. Thinking it was fixed and ready to write up the bill, down goes the garage door. Omg! What is going on?? After very patient work and calling tech support he had an idea on his own that it was the wall button. He took it off and with his experience he spotted the problem. We opted for another universal opener than a button on the wall. He got ius all set up. The mischievous ghost is gone and our door only opens and closes at our command now. Thank you for your patience Colby. That was a puzzle to figure out! And I'm so relieved I didn't need a new logic board or new garage door opener!!
Laura Rud
Colby Jones Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

I liked every step of the way. My call was late in the night and the rep was able to get me an appointment the next day. Then the technician who came home walked thro the items that had to be replaced. Weighed the pros and cons. Gave the change in price for every combination of the replacement parts. Finally the speed, efficiency and time was very impressive. My install is very new and my experience till.now has been very positive. Will update my review if needed. Thank you.
Satish Kumar
Colby Jones Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I knew Colby was coming from your email to me. I knew something about him before he arrived. Colby was on time. He tested the door, noted the problem and repaired it while explaining all the steps to me while I watched. I was an installation/service manager for many years and I only had a few of my 30 installation/service technicians that would compare to Colby. He is a real asset to Precision.
Lanny Young
Colby Jones Service Provided:
Garage Door Repair
Technician:
Review:

A cable broke on our garage door and I called Precision based on the excellent reviews that I saw when looking for someone to repair the door. From the lady on the phone for scheduling to Colby (our repair person) my experience with Precision was awesome. I love that they send you and email and let you see the picture of your repair person. Colby was running ahead of schedule and was able to come earlier. He explained everything and suggested what we should do to keep our garage door in tiptop shape. Thank you Precision employees for your professionalism and customer service.
Patty Grace
Colby Jones Service Provided:
Garage Door Repair
Product:
Rollers
Technician: