First off, the technicians DID introduce themselves. They were pleasant and polite. They programmed 2 new remotes very quickly for me & pointed out that I needed new rollers. When I said I had just lost one of my jobs, he said they would last until at least Spring. I made a note to call your company in April. Five days later, my door would not go up. It would rise 6-9" and slowly go back down. The SAME 2 techs came today and discovered very quickly that the door was getting caught on the license plate of my car (that last night I backed the car in due to cold weather). I backed up the car a few inches and the door rose (like a miracle!) :) I felt extremely foolish but they assured me that I need not. When I said to come in & I'd write them a check; they said there would be no charge today. He said "Just call us in Spring to do those rollers." How nice was that? My income has really diminished right now so every dollar really counts. I cannot tell you how appreciative I am. I will definitely be calling your company in Spring AND I will highly recommend your company to anyone who needs a company such as yours. Plus while telling my friends/co-workers my embarrassing story will mention your company as well. Please investigate which two techs came out and give them some well-deserved praise & a pat on the back...they not only deserve it but will assure you a bright & prosperous business future. Thank you.
Broken Garage Door Spring Repair
Garage Door Opener Remotes / Keypad