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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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WOW!!! Can't say enough what an awesome job Joe did repairing our garage door. He carefully inspected the door and made expert recommendations on what needed to be fixed and what didn't and explained why. He did an excellent job installing a new garage door system and replacing the worn component on the door itself. He was efficient with his time and left the job site in a clean condition. He was courteous, knowledgeable and answered all questions thoughtfully and at an appropriate level. I am very happy with the end product/result. Good products, good service and installation makes for a happy customer.
Please extend and extra thanks to Joe for us.
Sincerely,
The Wood Family.
Please extend and extra thanks to Joe for us.
Sincerely,
The Wood Family.
–Ken Wood
