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Colby Jones
Tech ID#: 70
Reviews: 32
Average: 4.97 stars

Colby Jones

Technician
Colby Jones has received 32 reviews, averaging:

Colby Jones's Bio:

Colby is engaged to be married. He has two pets, a dog named Hank and a Guinea Pig named Pebbles. Colby enjoys fishing, hunting, working out, cooking and listening to all types of music. He even enjoys cleaning. Why? We do not know. Colby has honorably served our country in the U.S. Army. After the service he went back to school and finished a degree with UT in natural resources and habitat management. Colby loves working for Precision Door because he enjoys meeting new people everyday. He likes the challenge that garage door situations brings to him and being able to have the ability to fix it right on the spot with the satisfaction of leaving the job with a happy customer.
Review:

Colby Jones was my tech for the day and he was great! He really represented your company well. I would recommend your company to my friends because of his professionalism. Five star rating in my book!
Adam Sromovsky
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Colby did a great job. He was efficient, he explained things really well and the work was done well.
Scott Obergfell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 star Colin explained everything and was very organized and professional. Would recommend him and Precision Door to anyone.
Erling Isely
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent communications and service
Jim Mikalson
Service Provided:
Garage Door Opener Repair
Review:

Tech was pleasant and friendly and came out in record time!! Called and he was here the same day and job was done completely within hours! I highly recommend this company!
Lysa Grant
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Garage door opener broke,looked online for someone to fix called late afternoon . Was here the next day to install a new one was friendly and knowledgeable.
Chris Koch
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Technician was prompt and efficient.
Roger Birkett
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Was very happy with the response time for the repair. Thank you
Joe Morauske
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Quick and professional service - estimate given for new garage door.
Joseph Cann
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Colby was here ahead of scheduled time, explained the problem and completed the job in about 1 1/2 hours. Very thorough and gave easy to understand operating directions. I would highly recomend him for the next job, a 5 star rating all the way.
Terrill Stewart
Service Provided:
Garage Door Opener Install
Review:

Fast, efficient service.
Robert Rogers
Service Provided:
Garage Door Repair
Review:

Fast and reliable
Hua Lee
Service Provided:
Broken Garage Door Spring Repair
Review:

I just had repairs done on my garage door. The technician that came in was very nice, explained everything that was wrong, how it could be fixed, and answered all of my questions patiently and in a way that I, as a person who doesn't know much about these things, understood instantly. I was very happy with the service, and the new equipment looks amazing!
Steve Hayford
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

nice repair person
Debra Paske
Service Provided:
Garage Door Opener Repair
Review:

Hassle free, nice people, came on the weekend and when they said they would. I had a great experience from my initial call to the service call. Thank you.
Rich Laufenberg
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Unbelievably fast service with excellent results. I sent a request for an appointment at 10:30 pm on a Tuesday night and by 10 am the next morning, my new garage door opener was installed and good to go! Who does that?!
Joe Sharkus
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Colby very professional. On time, very skilled and a good attitude. Knew what was wrong within minutes and fixed the problem. Will use their services again no question.
Gil & Vicki Niesen
Service Provided:
Garage Door Opener Repair
Review:

Colby was awesome a five star experience. He looked over everything gave options, got the job done fast and professional. Very happy.
John Carpenter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Colby was amazing! On time, professional and very detailed in his explanation to fix and tune up our garage door. Satisfied with customer service from beginning to end.
Renee S
Service Provided:
Garage Door Repair
Review:

We really like the door..exactly what we wanted. It works very smooth. The door took a little long to get in but worth the wait. It is a very large door and it took a few time to tweek it to get it right. They came right out and got it done. The best part is they returned my calls and answered any questions quickly. I would use them again...Ron K. Sun Prairie
Ron Kroner
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Colby was very thorough and professional. I was just expecting to replace my springs, but he pointed out multiple other problem spots and recommended a full rebuild. I was initially worried that the extra work wasn't really necessary, but Colby took the time to explain and show me the other issues. He also explained the lower cost options, but only after recommending the most expensive option. I did feel like I was getting a "hard sell" on the full rebuild, which was worrying. After talking things over, I feel Colby did provide an honest recommendation that was in my best interest. So far I am very satisfied with the quality of the work. My only critical feedback is that leading with the full rebuild option was kind of a shock. I probably would have reacted better if Colby present the low-cost options first and worked up to the full rebuild option.
David
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Colby did a great job in greasing and changing out much of the hardware on our garage door. It was the original door from when the house was built and a less expensive one. Before he started, he explained what all is was going to do and why. After he finished, he showed me what maintenance needs to be done quarterly. Thanks for a job well done.
Marianne Mccrary
Service Provided:
Garage Door Repair
Review:

Colby was great!! Gave us several options. He is a 5 star employee. And showed us how maintain our equipment.
Richard & rose Phelps
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great work. Very helpful!
Mike Pfohl
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very professional service.
Robert Kohrt
Service Provided:
Broken Garage Door Spring Repair
Review:

We have used your services in the past and have been very pleased. The technicians are always very friendly and do a great job!
Tammy Kundinger
Service Provided:
Garage Door Opener Repair
Review:

Colby did an excellent job. Looks like my garage door will give me trouble-free service for some time to come. The repair cost was more than I expected, but there was more wrong with the door than I thought.
George Martin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I'm so impressed with their customer service. Within an hour Colby was at my house and my garage door was fixed. Thank you for the speedy and professional service.
Fil Clissa
Service Provided:
Garage Door Repair
Review:

Colby came to fix my haunted garage door. Every once in awhile it would open without us opening it. We thought maybe someone in the house did it and forgot. But the nasty poltergiest was screaming for attention on Sunday, up it goes and two minutes later down it goes. So we locked it thinking it was a fluke. Sat down for a minute and up the door goes. Thank heavens unplugging it stopped. Colby came and decided it was the logic board. Thinking it was fixed and ready to write up the bill, down goes the garage door. Omg! What is going on?? After very patient work and calling tech support he had an idea on his own that it was the wall button. He took it off and with his experience he spotted the problem. We opted for another universal opener than a button on the wall. He got ius all set up. The mischievous ghost is gone and our door only opens and closes at our command now. Thank you for your patience Colby. That was a puzzle to figure out! And I'm so relieved I didn't need a new logic board or new garage door opener!!
Laura Rud
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I liked every step of the way. My call was late in the night and the rep was able to get me an appointment the next day. Then the technician who came home walked thro the items that had to be replaced. Weighed the pros and cons. Gave the change in price for every combination of the replacement parts. Finally the speed, efficiency and time was very impressive. My install is very new and my experience till.now has been very positive. Will update my review if needed. Thank you.
Satish Kumar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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