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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 4 Star Reviews
for Precision Garage Door Wisconsin:

Broken Garage Door Spring Repair
Madison, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/30/2012
Comments: Online
submission
[?]
Thanks. Your local service tech was very friendly. He explained the issue and provided me a list of options to correct the issue. Not only short term repairs but long term warranty items for me to consider. He was in/out in less than 1-1/2 hours. Appreciate you provide quality service in the same day of my call.
dan green
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Madison, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/30/2012
Comments: Online
submission
[?]
The job was done swiftly but carefully. Took maybe 20 minutes at the most. No new equipment needed. The price of $117 was a lot for 20 minutes work.
Lin Compton
A Response from Brian:
Thank You for your review!
I'm glad Rob was able to target the problem so Quickly saving you hundreds of dollars in repairs.




Service Provided:
Garage Door Repair
Technician:
Garage Door Opener Repair
Germantown, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
Stu and his partner were very professional. They repaired the garage door opener in a short time and cleaned up all the debris when they were done. They made suggestions on how to make the garage door last longer. They replaced all the old parts and were friendly and easy to talk to. It was a good experience.

Thank you.
Michael/Cheryl Davidson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Garage Door Opener Repair
Waunakee, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/14/2012
Comments: Online
submission
[?]
I got your name out of the phone book. Your service man was polite and informative and the work at this time is satisfactory. The cost of the repair seems rather high but I have never had such work done before so I am no expert.
Sam Driscoll
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Milwaukee, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 11/10/2011
Comments: Online
submission
[?]
Very quick and efficient. No problems.
Carolyn Hendricks
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Cottage Grove, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 10/14/2011
Comments: Online
submission
[?]
Called several service providers on a Saturday evening, Precision was the only outfit to return my call so they got my business. The service tech was on time and called prior to arrival. His work was promt and you could tell he was knowledgeable and experienced. Only complaint is the cost of the springs:$99.00 each with cost of center bearing added to that. I did ask if he had a bottom seal for my door which needed to be replaced -- unfortunately I didnt mention that when I scheduled the service but he did have a high quality seal on his truck which he installed (again, only beef here is the price of the item). All in all the service tech was professional, prompt and meticulous with his work. He completed the job in less than 2 hours and other than the items he installed, left no trace of his visit. Very pleased with precisions service and would recommend to a friend with no hesitation. I would recommend comparing prices to gauge what is typical for the Madison area.
Mike Vanveghel
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Waukesha, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 08/07/2011
Comments: Online
submission
[?]
I am very satisfied with the quality of the work done with the exception of one small point that is partially my fault. The tech had a problem removing the bottom hinge on one side of the door and asked me if it was ok to saw off the part and cut the bottom door seal. I told him it was ok expecting he was just going to cut the seal (as it was already damaged and I was going to replace it anyway). He ended up cutting the seal and the track and the outside of the track holder. I have been unable to locate the same kind that was used. It's a U shaped plastic piece that bolts to the inside of the door. So I now am short about 4" of track for the seal.

Other than that 5 stars.

The door now runs quieter that it has in a long time.
Stu was spot on the dot on time - never happens with any other company. His work was efficient, he left the area clean when he was done. New cables, new rollers, track lube and adjusted the springs. Door noise went from a 747 landing to whisper quiet.
john martin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Broken Garage Door Spring Repair
Franklin, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 08/04/2011
Comments: Online
submission
[?]
We needed someone to come out the same day as our garage door would not close. I had a different company scheduled for 2 days later but when I found that Precision could make it that day, I cancelled the other appointment. Mike was there on time and was friendly and knowledgable.
mike srnec
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Jackson, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/30/2011
Comments: Online
submission
[?]
We were very pleased with the service on our garage door. Everything is working better than before. The repairman was even nice enough to remind my husband when looking at his driver
patty/ron bernardini
Service Provided:
Broken Garage Door Spring Repair
Technician:
Broken Garage Door Spring Repair
Milwaukee, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/14/2011
Comments: Online
submission
[?]
The young man who repaired our door certainly seemed to know what he was doing, did not try to sell us anything that we did not need, and so far at least, it seems like he did a great job.
He was also very respectful; a fine ambassador for your company.
We will most likely use you again in the future if the need arises.
James Weber
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Garage Door Opener Repair
Milwaukee, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/28/2011
Comments: Online
submission
[?]
I discovered Precision while doing a local Internet search. Mike lived up to the reputation of Precision. He was professional and answered my questions which helped me make the best decision. Mike went beyond the call of duty and helped me fix my older opener.
john contino
Service Provided:
Garage Door Opener Repair
Technician:
Garage Door Repair
Milwaukee, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 10/15/2010
Comments: Online
submission
[?]
The work performed was the replacement of a broken spring on a 7' door. The technician also suggested replacing the adjacent door spring, which I agreed to have done while on site. I liked the professional appearance of the web site and the 24/7 service aspect. I was given an appointment time on the day I called which exceeded my expectations. Two techs arrived on site, one being trained by the other. The trainee peformed the spring replacement work to my satisfaction. He's a keeper!
Michael Hoch
A Response from Brian:
Thanks so much!! Stu and Dane are really pleased to hear you're happy! Please don't hesitate to contact us with any future questions or concerns.
Service Provided:
Garage Door Repair
Technician:
Garage Door Opener Install
New Berlin, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 10/07/2010
Comments: Online
submission
[?]
The technicians were professional and efficient. They did a great job and got the garage door up and running within an hour. My only frustration was that the reason I picked your company is because of the same day repair I was told about and I made the appointment for Monday and when the technician showed I was informed that I would need a new opener but he did not have one and they would have to come back the next day and luckily that worked out for my schedule. Also the price we were initially told was $250 and then with installation $350. But when the other technician showed up Tuesday and completed the work we owed $450 which seemed odd that the price kept jumping from Monday till Tuesday. Besides the higher price and the two day repair everything was good. Thanks.
Kelly Rudy
A Response from Brian:
We're glad to hear you were happy with the technicians! We take pride in their professionalism and efficiency. We do apologize that we could not meet all your needs on the day we had come out. While we stock our trucks as best we can, unfortunately the exact model of operator was not available on that day. We hope you're pleased that we did everything in our power to get out to you first thing the next day.
Your price quoted initially was the base cost of the unit. We know you'll be pleased with the additional optional equipment you had added onto the unit. Judging from when I called you today, I sincerely believe your satisfaction. If you need anything in the future, please don't hesitate to contact us so we can assist you further. Thanks Kelly!
Service Provided:
Garage Door Opener Install
Technician:
Garage Door Repair
Glendale, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/27/2010
Comments: Online
submission
[?]
Precision was on time and quickly fixed my garage door
Michelle Lakam
Service Provided:
Garage Door Repair
Technician:
Garage Door Repair
Mukwonago, WI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 09/13/2010
Comments: Online
submission
[?]
very professional, seemed honest and straight forward. The doors work like new!
Peter Giersch
Service Provided:
Garage Door Repair
Technician:
Garage Door Repair
Milwaukee, WI
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 12/11/2009
Comments: Report Card
submission
[?]
i got your number from a business card a co-worker gave me. Chris had stopped to help her when all others were passing by. He would not even accept payment for his time that day. kindness is so rare these days. real people answer the phones and your service was top notch. i will continue to recommend anyone to you.
Jane
Service Provided:
Garage Door Repair
Technician:
Travis Gulick
Garage Door Repair
Menomonee Falls, WI
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 11/21/2009
Comments: Report Card
submission
[?]
Thank you for sending James out to our home. I am so plesed with the entire company and how my servcie was done on my door. i would recommend you to anyone i know.
Mark Heckendorf
Service Provided:
Garage Door Repair
Technician:
James Rodey
Garage Door Repair
Verona, WI
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 01/09/2009
Comments: Report Card
submission
[?]
During my working career in management over 30 years, i devoted a great deal of time and training to constantly improve the personal contact with the customer. i consider my recent experience with Rob and Precision Door to be a textbook example of how it should be done. Rob arrived on time and quickly assessed the situation. He patiently explained the issue and solutions. i asked a lot of questions and he allowed me to make my own decision on how to proceed. He went out of his way to see to the little details and extras. rob was neat and professional. he took pride in his work. Furthermore, not a scrap of paper or screw was left on the worksite when he was done. I am not prone to writing praise letters and in fact i tend to be critical, however, this was such a unique experience that i needed to share it with management
Leo Sweeney
Service Provided:
Garage Door Repair
Technician:
(414) 455-0234
Milwaukee County
4.86 out of 5 stars
(77)
Read All Milwaukee Reviews
(608) 229-1504
Dane County
4.71 out of 5 stars
(40)
Read All Dane Reviews
(920) 644-4287
Dodge County
  • Alderley
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  • Astico
  • Atwater
  • Beaver Dam
  • Brownsville
  • Burnett
  • Clyman
  • Clyman Junction
  • Danville
  • East Waupun
  • Farmersville
  • Fox Lake
  • Fox Lake Junction
  • Herman Center
  • Hochheim
  • Horicon
  • Huilsburg
  • Hustisford
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  • Juneau
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  • Mayville
  • Minnesota Junction
  • Nasbro
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  • North Lowell
  • Oak Grove
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  • Theresa
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  • Woodland
(262) 384-4871
Washington County
4.82 out of 5 stars
(11)
Read All Washington Reviews
  • Ackerville
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  • Barton
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  • Cedar Creek
  • Cedar Lake
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  • Pike Lake
  • Plat
  • Richfield (1)
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  • Rugby Junction
  • Saint Anthony
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  • Saint Michaels
  • Slinger
  • Thompson
  • Victory Center
  • Wayne
  • West Bend (6)
  • Willow Creek
  • Young America
(262) 421-4776
Ozaukee County
4.75 out of 5 stars
(12)
Read All Ozaukee Reviews
(262) 649-5706
East Waukesha County
4.93 out of 5 stars
(38)
(262) 912-6940
West Waukesha County
4.93 out of 5 stars
(14)
Read All West Waukesha Reviews
(262) 672-4234
Racine County
5 out of 5 stars
(11)
Read All Racine Reviews
  • Beaumont
  • Bohners Lake
  • Browns Lake
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  • Racine (10)
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  • Union Church
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  • Waterford (1)
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(262) 671-0353
Kenosha County
5 out of 5 stars
(14)
Read All Kenosha Reviews
  • Bassett
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  • Kenosha (10)
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  • Pleasant Prairie (3)
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(262) 725-4855
Walworth County
  • Abells Corners
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Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(800) 895-2780
Precision Garage Door Warranty

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