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Read what people are saying
about Precision Garage Door in:

Sun Prairie, WI

Precision Garage Door of Wisconsin
has received 81 reviews, averaging 4.81 Stars:
Review:

Our Installer finished on time and explained the features and maintance throughly. We were happy with the results.
randy and judi salo
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Scheduled promptly; arrived within the specified time frame; answered all our questions, was professional, knowledgeable and courteous; and provided 2 written estimates. However; the follow-up email that included a written estimate was blank.
steve konkol
A Response from: Brian

Our sincere apologies for the blank estimate. We have been working the bugs out of a new tablet driven entry system. We hope that you will continue to consider us for your future garage door needs!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I am satisfied with the work performed. However, I paid $563 to have two springs replaced. It seemed very high so I did some research afterwards and found that the cost ranged from $185 - $250. I wish I would have done my research ahead of time so that is my fault. Mike was very professional and did complete the job very quickly. In the past I have had good experience using home advisors....this is not one of them.
John Rastello
A Response from: Karen B

Thank you for your feedback. In regards to doing your research on springs....do the springs have the same life span?.....do they have the same guarantee?.....do the prices include installation? Please consider all of these when determining if the price is fair and reasonable. All products are not the same.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Timely, efficient and courteous! Thanks!
Jason Haberman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The spring broke on my garage door after 50 yrs and Precision had a full page add in the Sun Prairie phone book that said they repaired or installed a new one - so I called, they came to look at it the same day and told me it would cost 1/2 as much to fix as to buy a new one - and probably couldn't get the same rollers - too old. So Mike Z gave me an estimate and rather then get more estimates and wait longer just called the next day and ordered a new one. Steve installed in 4 hours and told me how to oil it and it looks great and is much quieter then the old one. It was time.
Sue Belz
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The gentleman arrived and checked the door over even though it worked when he got there (of course I had not opened it for 3 days) he checked it over and told me I needed new rollers and explained why, the old ones were made of plastic and the metal rails would freeze and so would the rollers. He gave me the cost said he would have it fixed in 30 minutes and he did. The door opens and is so quiet now, he asked me why I called them, My neighbor had given me there name as he had used this company before. He said to be sure to call if I needed any thing else. Great job.
D'ann Hocking
Stu Ellenberger Service Provided:
Garage Door Repair
Technician:
Review:

I was dissatisfied with the delivery of service. The window was from 10-12 we rearranged an appointment and waited the morning. The technician called arount 2PM stating he was running late and would be there in a half hour. We understand schedules are sometimes unpredictable but when he knew he was not going to make it by 12 we should have recieved a phone call to let us know this.......This was a return call as the opener needed to be reset from the day before-- Other than this we were satisfied with the price, knowledge and workmanship from the technician the day before---the second day was a different technician...... The day before I was impressed that the technician called after being notified that the problem was completely fixed. This is the type of service I appreciate. Thank you, Joy Ninedorf
Joy Ninedorf
A Response from: Brian

We sincerely apologize for the inconvenience. We really do try to stay on schedule and notify our customers if we are running behind. We are truly sorry that we failed to call you sooner. We are however very happy to hear that your service experience went well and we do hope that you will keep us in mind for your future garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We had our garage door fixed twice this past summer by another company out of Cross Plains and it never worked right. So, I just looked in the Home Pages in the Sun Prairie directory and saw Precision's big add with a $20 off coupon.
robin heinemann
A Response from: Brian

I'm glad we could help fix the problem that the other company couldn't.

Service Provided:
Garage Door Repair
Review:

Knowledgable technician, worked quickly, explained all of the service and showed the parts that were taken off for replacement. Would have been 5 star if we had not had to have a return trip to reset the opener. Thanks. Joy NInedorf
Joy Ninedorf
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was early to the appointment I scheduled and fixed my broken spring very quickly. I would definitely use Precision again.
Rhonda Lincoln
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

I appreciated the same day service and they were on schedule as told. The work was performed professionally and to my satisfication. The tech gave the suggestion that the whole hardware system, because of its age, would be a good idea to replace. It was a little more costly but, now it is guaranteed as long as I live in my home which is a load off my mind that this will not have to be a cost in the future.
Dan Chesemore
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I called for repair of a broken spring. A service tech was at our door within hours. The cost was several times what I had expected, and included new rollers which I agreed to but was not totally convinced we needed. After 2 months since the call I can say that the garage door operates better than new. As I write this it is -15 degrees outside and thanks to the new rollers the mechanism is completely noiseless, which it never was before. We are very satisfied with the work performed and definitely recommend Precision.
Martin Thomas
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tech was very nice and friendly.
Linda Rompre
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Mike was very professional and let me know of some possible future issues that may come up. Also he let me know what preventative maintenance should be done on the garage doors and how to accomplish it.
Cory Ray
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mike came out and assessed our garage door issues right away, we determined we needed a new garage door. Mike was very courteous and well informed, he has a wealth of knowledge regarding garage doors. The new door was installed 2 days later by Steve. Steve was also very courteous and also has a wealth of knowledge about installation of garage doors. He was prompt and completed the installation in great time. Precision Door has been blessed with employees that are prompt, courteous,timely and very personable. I think this is a very good quality in a company and I will be happy to do business with you in the future for all my garage door needs. Thank you for providing such valuable service.
Susan Hull
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I clicked the four star response because Ken seemed really honest and sincere. Ken checked the opener and the garage door springs and made some adjustments on the opener that he said should help. He did note that the garage door springs were beginning to weaken but when I asked him if they should be replaced he said that he really could not make that call. Later when I read his comments on the safety checklist he recommended that the springs should be replaced. I wish he would have given me that response when I asked, because with that answer I definitely would have had them replaced. Instead I just paid him for a service call. Again, Ken is very amiable and seems like a very honest and sincere person. I just wish he would have recommended that I replace the Garage Door Springs while he was here. Jerry
Jerry Simono
Service Provided:
Broken Garage Door Spring Repair
Review:

Our service technician was great. My wife said he was very polite and professional. We have used your service twice and would continue to do so. The only reccomendation I had to improve it was surrounding a Facebook coupon offer you have. We had liked you guys on Facebook to receive a $30 off coupon. I printed that coupon at work, but forgot to give it to my wife today. The technician was very polite but explained that without a printed version of that coupon, they could not honor it. So my wife was frantically trying to find it. I know it is not a big deal, but it did cause some stress for her to find the printout of the coupon. Maybe you can have a
joe haas
Stu Ellenberger Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Fast, Courteous, Helpful, Knowledgeable, Prompt, Quality Workmanship. As you can tell I was very impressed from the Office Call to the Technican!!
Paul H.
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

We had used your services at another location in Madison about a year ago and was very impressed with the quality of work, service and professional manner as to which the technicians handled themselves. Today my problem was a broken spring. Stu inspected the door, spring and rollers. He was very professional and honest in explaining why the rollers should also be replaced because of their age and that too much stress was being put on the door. Stu's workmanship and pride in what he is doing came across very strong. I would recommend your services to anybody and if and when I ever need service again, we will call Precision.
Dennis Heiden
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Did a great job. Good Info!
Thomas S
Service Provided:
Broken Garage Door Spring Repair
Review:

Chris did a great job explaining the problems, what issues needed to be addressed immediately and what could wait. The work was done quickly and the technicians were very nice and polite.
Joanna Becker
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Mike was very personable, informative, and efficient. He is a fine reflection on your business. The new opener works like a charm. Thanks.
Dave Veenendaal
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Looking for somthing near my adress. I would like to thank your company and especially your Service Tech for being honest with me about my garage door, and what option's I have. He was polite, on time, and extremely helpful. Thank You
Paul Kapugi
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Just wante to let you know we had exceptional service today from Stu. Thanks so much!! I am onlysad that it was after the fact that I found a $30.00 off coupon on Facebook! Thanks again and I am sure we will have you back in the future!
Brett W.
Stu Ellenberger Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Stu was able to show up very quickly after I called because my very old garage door opener/spring fell apart and I couldn't get out of my garage. He removed the old spring so I could get out and replaced everything so I now have a working garage door opener which is very quiet. He was very professional and knowledgeable. I would recommend this company.
Susan Hale
Stu Ellenberger Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Overall very pleased with service, technician and speed of scheduling. Same day service, which no one else could do under the conditions. Rob was great!
Bruce Newell
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very impressed with Rob's thouroughness when inspecting our garage doors and his honesty when I asked his opinion. We will definitely use him again and recommend him to our friends!
Laura B.
Service Provided:
Broken Garage Door Spring Repair
Review:

Courteous Service.
Don M.
Service Provided:
Broken Garage Door Spring Repair
Review:

Prompt Service.
Richard S
Service Provided:
Broken Garage Door Spring Repair
Review:

Rob responded quickly and did a fantastic job fixing the cable and rollers on our garage door. I was very happy with the prompt response and the quality work that was provided. I will recommend and use Precision in the future. Thanks, Tim
Tim Ritschard
Service Provided:
Garage Door Repair
Product:
Cables
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