Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

West Bend, WI

(262) 384-4871

West Bend has received 6 reviews, averaging:

5 of 5 Stars

Garage Door Repair
West Bend, WI

Precision Garage Door5.000 of 5 Stars

Date: 10/22/2011

Comments:

Online
submission
[?]

I was pleased with available service times of weekends and evenings which other local companies did not offer, also read reviews and was impressed with other customer

–Margaret Whatley

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Springs

Technician:

Mike Sukup

Garage Door Opener Install
West Bend, WI

Precision Garage Door5.000 of 5 Stars

Date: 09/06/2011

Comments:

Online
submission
[?]

The tech did a wonderful job. They came timely, and work they did was awesome. He explained everything and answered all our questions.

–Sherry Vorpahl

Service Provided:

Garage Door Opener Install

Product:

Garage Door Repair Opener

Other Staff:

Brian Hennings

Install Garage Doors
West Bend, WI

Precision Garage Door5.000 of 5 Stars

Date: 06/14/2011

Comments:

Online
submission
[?]

Everyone I came in contact with at Precision was professional and friendly. The two technicians I dealt with were prompt,professional and thorough. I would recommend them to anyone who was needing service on their garage doors.

–megan brazeau

Service Provided:

Install Garage Doors

Product:

Steel Garage Doors

Technician:

Spencer Hollis

Garage Door Repair
West Bend, WI

Precision Garage Door5.000 of 5 Stars

Date: 05/26/2011

Comments:

Online
submission
[?]

Fast service, great communication, excellent work!

–tom romoser

Service Provided:

Garage Door Repair

Technician:

Mike Sukup

Broken Garage Door Spring Repair
West Bend, WI

Precision Garage Door5.000 of 5 Stars

Date: 04/18/2011

Comments:

Online
submission
[?]

We discovered we had a broken spring around 7:00am on a Friday morning. A quick Google turned up Precision, and the positive reviews and 24 hour phone service got my business. I called about 7:30am and got an appointment between 8-10am that same day.

Stu called about 9:00am and said he be there in about a half hour. At 9:30 he arrived and went over the problem and replacement cost. Prior to the spring failing, my garage door sounded pretty terrible opening. As Stu worked on replacing the springs, he found some other issues due to a sub-par installation. He ended up making some additional repairs and replacing a few other components.

In about an hour and a half I had a quiet working garage door again. I would recommend Stu and Precision to any needing a repair.

–ryan colwell

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Stu Ellenberger

Garage Door Repair
West Bend, WI

Precision Garage Door5.000 of 5 Stars

Date: 08/11/2009

Comments:

Report Card
submission
[?]

A cable snapped on my garage door on Sunday afternoon. I chose to call your company because of the 24 hour phone line. While making the appointment I indicated that I had to leave for work by 11am and would appreciate any accommodations to my schedule. Stu arrived at 9:15am and was finished at 10:30am. he was friendly and knowedgeable. i loked that he had everything he neededon his truck. no extra trips to increase the cost of the service. Service like this is rare and needs to be acknowledged.

–Al Marschner

Service Provided:

Garage Door Repair

Technician:

Stu Ellenberger