Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Pleasant Prairie, WI

(262) 671-0353

Pleasant Prairie has received 4 reviews, averaging:

4.75 of 5 Stars

Garage Door Opener Install
Pleasant Prairie, WI

Precision Garage Door4.000 of 5 Stars

Date: 02/26/2012

Comments:

Online
submission
[?]

Service was very prompt. The tech responding called ahead to let me know about when to expect him. He was knowledgeable and informative. He noted potential problems with my garage door and repaired an immediate difficulty as well as making the installation of my new opener.

–ernest hall

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Mike Sukup

Garage Door Repair
Pleasant Prairie, WI

Precision Garage Door5.000 of 5 Stars

Date: 02/03/2012

Comments:

Online
submission
[?]

Outstanding customer service. I originally called another company to repair my garage door and after two appointments and no one showing up, I called Precision. The appointment setter got me a same day appointment. Mike called me twice to confirm appt. and to let me know when he would arrive. He arrived on time and immediately started inspecting my door. I was impressed by the professionalism and speed in which he repaired the door. I would call Precision again if I have a garage door issue, because I know I will be treated professionally and no matter how small the job is they will make me feel as if I'm the most important customer they have. Thank you for doing such a great job!

–debra lee

A Response from Brian:

Thank you!

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Technician:

Mike Sukup

Broken Garage Door Spring Repair
Pleasant Prairie, WI

Precision Garage Door5.000 of 5 Stars

Date: 01/18/2012

Comments:

Online
submission
[?]

Great experience all around. Outstanding customer service. I was able to immediately schedule the appointment. Service technicians arrived exactly when they said they would. Performed work requested. And after evaluation, they found some other issues with the garage door that I didn't realize were problems. They explained the issues to me and asked if I wanted to pursue those fixes. They were able to do the fixes while they were here, and the difference in performance is amazing --- way quieter and smoother. They also recommended against some other work I was considering (replace the sweep) explaining that my issue is with the concrete floor. Thank you very much, I'm so glad I found you. I will definitely recommend you.

–Dale Vanvlissingen