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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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The receptionist was very courteous and helpful. Mike Sukup responded and evaluated the condition, explained the status and gave me options to assure that the door system would operate reliably in the future. He replaced the springs, brackets, roller system, made adjustments to eliminate drafts and tested the motor. He obviously has great skills in this work. He is an asset to your company. Now we do not have to be concerned about door system failure or an accident.
–sig tomkalski
