Click to see Bios & Ratings
Onlinesubmission
[?]
Great job. They installed a new door, tracks and opener in just a few hours.
–frank larosa
Onlinesubmission
[?]
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door:
Precision Garage Door Wisconsin
has received 217 reviews, averaging:
Install Garage Doors
Madison, WI
Date: 02/16/2012
Onlinesubmission
[?]
Garage Door Opener Install
Menomonee Falls, WI
Date: 02/16/2012
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Garage Door Repair
Pewaukee, WI
Date: 02/16/2012
Onlinesubmission
[?]
Fast response and quick repair. Thanks rob. Good job! Can't believe how quiet the door is now!
–Terri Jones
Garage Door Repair
Pleasant Prairie, WI
Date: 02/03/2012
Onlinesubmission
[?]
Outstanding customer service. I originally called another company to repair my garage door and after two appointments and no one showing up, I called Precision. The appointment setter got me a same day appointment. Mike called me twice to confirm appt. and to let me know when he would arrive. He arrived on time and immediately started inspecting my door. I was impressed by the professionalism and speed in which he repaired the door. I would call Precision again if I have a garage door issue, because I know I will be treated professionally and no matter how small the job is they will make me feel as if I'm the most important customer they have. Thank you for doing such a great job!
A Response from Brian:
–debra lee
Thank you!
Garage Door Repair
Cedarburg, WI
Date: 02/02/2012
Onlinesubmission
[?]
I was pleased with the service. I am sorry, I do not remember the technicians names, but they were very knowledgeable, and shared that with me. They adjusted the spring and the door works fine now. What I was not ready for was the final bill. When I called in, someone told me the service call price (69.95). Then when the technicians and I were talking, they said it would be another 32.50 for labor.
A Response from Brian:
–Andrew Griswold
Thank you, very much for using Precision Door, we appreciate your feedback from the Review it means a lot to us.
Yes our service call is only $69.95 w/out parts and $49.95 with parts that was quoted to you on the phone. I listened to the recorded phone call and that is directly what you asked about. However depending on the repair w/out parts will depend on the labor to complete the job I feel from reviewing the ticket the Service Tech did discount the ticket a little. We offer a garage door tune-up for $44.95 plus S/C saving you $12.45
Thanks again,
Brian
Yes our service call is only $69.95 w/out parts and $49.95 with parts that was quoted to you on the phone. I listened to the recorded phone call and that is directly what you asked about. However depending on the repair w/out parts will depend on the labor to complete the job I feel from reviewing the ticket the Service Tech did discount the ticket a little. We offer a garage door tune-up for $44.95 plus S/C saving you $12.45
Thanks again,
Brian
Garage Door Opener Install
Milwaukee, WI
Date: 01/31/2012
Onlinesubmission
[?]
I contacted Precision due to the excellent reviews and attention to detail on the website- I really liked the employee photos and message about safety. Both the technicians who I dealt with were on time, professional and informative regarding both the problem with my carriage doors and possible solutions. I now have 2 working and quiet garage doors. Thanks!
–jessica carlson
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Installer:
Broken Garage Door Spring Repair
Madison, WI
Date: 01/30/2012
Onlinesubmission
[?]
Thanks. Your local service tech was very friendly. He explained the issue and provided me a list of options to correct the issue. Not only short term repairs but long term warranty items for me to consider. He was in/out in less than 1-1/2 hours. Appreciate you provide quality service in the same day of my call.
–dan green
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Madison, WI
Date: 01/30/2012
Onlinesubmission
[?]
The job was done swiftly but carefully. Took maybe 20 minutes at the most. No new equipment needed. The price of $117 was a lot for 20 minutes work.
A Response from Brian:
–Lin Compton
Thank You for your review!
I'm glad Rob was able to target the problem so Quickly saving you hundreds of dollars in repairs.
I'm glad Rob was able to target the problem so Quickly saving you hundreds of dollars in repairs.
Garage Door Opener Install
Waukesha, WI
Date: 01/30/2012
Onlinesubmission
[?]
Used Precision in the past, and was pleased with previous work.
–ken coffey
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Madison, WI
Date: 01/30/2012
Onlinesubmission
[?]
Fast response. Excellent job. My garage door is better now than it was when it was new.
–roger anderson
Broken Garage Door Spring Repair
Product:
Genie Garage Door Opener
Technician:
Garage Door Repair
Milwaukee, WI
Date: 01/20/2012
Onlinesubmission
[?]
I called you when the cable broke (I thought) on my garage door. I was given an appointment time between 5 and 7PM and asked that the tech call before he came. About 5:40 Mike called and said he would be here around 6:00 and we agreed he would call when he arrived. AT 6:00 he called to tell me that he was here and I went out to meet him and open the service door. When we (he) inspected the problem, it showed that the cable did not break but had come off of the drum. Mike then said he has going to try to reset the door. After working on it for some time, even though he wanted to keep trying to make the old system work, upon seeing the condition of one of the old drums, I made the decision to go with the conversion. He then proceeded to do a very professional job of converting my old system.
One other thing that impressed me was the appointment email, It really gave me a "warm fuzzy" that I had picked a good company. I figured anyone who posts their employee's pictures on that email was not about to rip me off.
One other thing that impressed me was the appointment email, It really gave me a "warm fuzzy" that I had picked a good company. I figured anyone who posts their employee's pictures on that email was not about to rip me off.
–Roy Schultz
Broken Garage Door Spring Repair
De Forest, WI
Date: 01/20/2012
Onlinesubmission
[?]
Joe was very courteous and professional. He arrived on schedule, explained my options, completed the work without any issues. The repair seems successful. The woman who answered the phone was also very professional in explaining the service plan. Being willing to work in the evening, after normal work hours, was also a benefit.
–Jerry McGinley
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Sun Prairie, WI
Date: 01/18/2012
Onlinesubmission
[?]
I was very pleased with Rob, his assessment of the problem, and instillation of the new openers. Rob was very professional and my experience with you company was great.
–Doug Maughan
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Garage Door Opener Repair
Germantown, WI
Date: 01/18/2012
Onlinesubmission
[?]
Stu and his partner were very professional. They repaired the garage door opener in a short time and cleaned up all the debris when they were done. They made suggestions on how to make the garage door last longer. They replaced all the old parts and were friendly and easy to talk to. It was a good experience.
Thank you.
Thank you.
–Michael/Cheryl Davidson
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Broken Garage Door Spring Repair
Pleasant Prairie, WI
Date: 01/18/2012
Onlinesubmission
[?]
Great experience all around. Outstanding customer service. I was able to immediately schedule the appointment. Service technicians arrived exactly when they said they would. Performed work requested. And after evaluation, they found some other issues with the garage door that I didn't realize were problems. They explained the issues to me and asked if I wanted to pursue those fixes. They were able to do the fixes while they were here, and the difference in performance is amazing --- way quieter and smoother. They also recommended against some other work I was considering (replace the sweep) explaining that my issue is with the concrete floor. Thank you very much, I'm so glad I found you. I will definitely recommend you.
–Dale Vanvlissingen
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Waukesha, WI
Date: 01/16/2012
Onlinesubmission
[?]
Mike did an excellent job for us. Rather than simply replace the broken spring on our garage door, he took the time to explain what was needed and why. He finished the repair quickly and efficiently. We are very pleased and confident that our garage door will work well for us for many years.
–Mark Selby
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Milwaukee, WI
Date: 01/16/2012
Onlinesubmission
[?]
Brian, Joe was knowledgeable and very courteous, a top knotch employee. I will be looking to replace the door and opener in spring if your prices are competitive. My only concern is that I am a 100% disabled vet and live on a fixed income so I will have to see when I get some estimates. Recommend you consider a veteran discount for your future promotionals. Please update your files with my email. Thanks John Lembach
–john Lembach
Garage Door Repair
Sussex, WI
Date: 01/14/2012
Onlinesubmission
[?]
I was impressed by the advertising, prompt service and professional demeanor of the installer, Stu. I would recommend this company to anyone who has garage door repair or replacement needs. I have used Precision in two homes.
–Jason Pfeiffer
Garage Door Opener Repair
Waunakee, WI
Date: 01/14/2012
Onlinesubmission
[?]
I got your name out of the phone book. Your service man was polite and informative and the work at this time is satisfactory. The cost of the repair seems rather high but I have never had such work done before so I am no expert.
–Sam Driscoll
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Greendale, WI
Date: 01/13/2012
Onlinesubmission
[?]
Prompt service. Called when he was on his way. Pointed out what was broken and needed repair as well as what was wearing but not yet broken. Provided separate quotes for fixing the broken parts and another quote for what it would cost to also replace the worn parts. Helpfully gave a ball-park estimate as to how long the wearing parts would last so I could decide what I currently wanted to replace. He had a pre-emptive, informative, but not overly pushy approach. Courteous, and quick repair.
–cheryl lippmann
Garage Door Opener Install
Milwaukee, WI
Date: 01/12/2012
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Repair
Kenosha, WI
Date: 01/12/2012
Onlinesubmission
[?]
Your ad had a very professional look; it offered a lot of options, including same day service. Spencer was very informative, professional, and courteous. We were very impressed with your service and would recommended you to others.
–james wellman
Broken Garage Door Spring Repair
Milwaukee, WI
Date: 01/09/2012
Onlinesubmission
[?]
I was very pleased with the service provided us. Spencer did a great job explaining the problem and was very professional. I was surprised at how quickly he was able to respond on a Sunday and how efficiently the work was completed. Precision will be the first call I make should I ever need garage door work in the future.
–bob pestka
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Cottage Grove, WI
Date: 01/08/2012
Onlinesubmission
[?]
Service was prompt on a Saturday, job well done, efficient and thorough.
–jody lease
Garage Door Repair
Milwaukee, WI
Date: 01/06/2012
Telephonesubmission
[?]
Mike was very professional and Courtious. He arrived on time and explained everything in great detail. He did great work and cleaned up after he was finished.
–Jill R
Garage Door Repair
Oregon, WI
Date: 01/03/2012
Onlinesubmission
[?]
Rob Larson did an outstanding job of fixing our garage door. He was very courteous and answered any questions I had. We will definitely call Precision Door Service the next time we need our garage door serviced as well as tell our neighbors about the company!
Sincerely,
Sharon Potrykus
Sincerely,
Sharon Potrykus
–sharon potrykus
Broken Garage Door Spring Repair
Kenosha, WI
Date: 12/30/2011
Onlinesubmission
[?]
Chose Precision because their Yellow page add was the largest and most professional looking. Stu and his helper inspected my garage door and suggested several options to repair it. We went with the full repair and adjustment package. They replaced both springs, bearings, cables, drums and all door rollers. They then mounted a better bearing/track support and replaced the track car that was wearing out from wear. Finally they adjusted and lubricated the entire range of moving parts on the door. This was all performed in about an hour. The door now runs smoother and quieter than I can ever remember. I am very pleased with their workmanship and don't expect to have any problems with the door for many years to come. Thank you again.
–James hemenway
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Madison, WI
Date: 12/29/2011
Onlinesubmission
[?]
Efficient and quick replacement with quality springs at a reasonable price. I'll recommend Precision in the future. Life is good!
Thanks
Thanks
–Phil Filz
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Garage Door Opener Install
Racine, WI
Date: 12/24/2011
Onlinesubmission
[?]
We needed a failed opener replaced, and the technicians surveyed & pointed out rusting & other issues with cables and rollers. The work was done promptly and professionally, and the new opener is "a joy".
–daniel wright
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Kenosha, WI
Date: 12/23/2011
Onlinesubmission
[?]
Mike was very professional and did of great job of explaining the broken spring as well as pointing out other potential issues with the door and fixing what was needed.
–Steve Stanton
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(800) 895-2780
We Service ALL Major Brands, Including...
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(262) 671-0353 - Walworth County
(262) 725-4855
