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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Outstanding customer service. I originally called another company to repair my garage door and after two appointments and no one showing up, I called Precision. The appointment setter got me a same day appointment. Mike called me twice to confirm appt. and to let me know when he would arrive. He arrived on time and immediately started inspecting my door. I was impressed by the professionalism and speed in which he repaired the door. I would call Precision again if I have a garage door issue, because I know I will be treated professionally and no matter how small the job is they will make me feel as if I'm the most important customer they have. Thank you for doing such a great job!
A Response from Brian:
–debra lee
Thank you!
