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Milwaukee, Wisconsin
I got your number from a business card that my co-worker gave me. She told me how Chris Tomaw stopped to help her last year. She could not get her door up and needed to get out to go to work. Everyone else just passed right by but for some reason your technician, Chris, was in the neighborhood and saw her. He stopped and helped her get her door up while she got her car out and then let the door down. She asked him how much she owed him for the help because she saw he was from a garage door company by the decals on his truck. He just told her to have a nice day and handed her a business card and said if you need help give us a call. Kindness like that is so rare these days and when I was saying I was having problems with my door, my co-worker recommended your company. I was extremely happy with the service I received as well. It was a real person who answered my call and was so friendly and knowledgable. The technician was out the same day and repaired the door within an hour. He was so courteous and explained everything to me in detail. I will continue to pass along good stories about your entire company and will recommend anyone to use you.
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James Gottemoller of Waukesha County Wisconsin
Random Call to evaluate technician performed May 21, 2009 at 6:43pm Customer reports: Excellent in all areas evaluated. Technician knowledge, Appareance, Coureous Service, Prompt Response, Quality of Workmanship, Satisfaction in purchase made, Satisfaction in service rendered, Telephone Communication, and Overall Satisfaction. Personal Comments: Chris Tomaw did an excellent job. He came in, diagnosed that the garage door opener needed to be replaced. It was blown out by the previous night’s lightning strike. Chris was very professional and informative. I asked a lot of questions and was observing the whole process. I would recommend Chris for any future business. He also recommended a value package and included a surge protector at no additional charge.
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Mark Heyden of Saukville, Wisconsin
I just wanted to drop you a short note to let you know how pleased and satisfied I am with the service I received from your tech, Chris Tomaw. He showed me what was wrong and how he was going to repair the problem. Everything was done top notch and in a timely fashion. Bottom line, door works fine and I am quite satisfied. I would and will recommend Chris and your company to anyone who asks. Thank you very much.
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Peg Fisher of Racine, Wisconsin
Dear Chris, I can’t thank you enough for your advice about my old garage doors. I have talked with several other companies and i will be doing my new doors with you in Spring. I have also talked with neighbors about the service I received from Precision Door Service. I am happy to recommend you to everyone who needs garage door work done.
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Thank you Chris. Roxane Bowersock of Milwaukee, Wisconsin
To the folks at Precision Door – Just a note to say thank you for the prompt and very accommodating service of my garage door. Chris was polite and very thorough in making sure my garage door was working again; at a late hour at that! Thanks.
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From Bill Bredek of Kenosha, WI
I was so pleased with Chris. The work was done quickly and professionally. he just did a great job and I wanted to let you know that you have an excellent employee. Thank you.