Al Marschner of West Bend, WI

A cable snapped on my garage door on Sunday afternoon.  I chose to call your company because of the 24 hour phone line.  While making the appointment, I indicated that I had to leave for work by 11am and would appreciate any accommodations to my schedule.  The service tech (Stu Ellenberger) arrived at 9:15am and was finished at 10:30am.  he was friendly and knowledgeable.  I liked that he had everything he needed on his truck – no extra trips to increase the cost of the service call.  Stu told me that when he saw that I needed to leave by 11am, he took my call first.  Such service is rare and needs to be acknowledged.  I will recommend Precision to my friends.   Thank you.